licensed pharmacy technician resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Updating medication histories
  • Assisting pharmacists
  • Receiving incoming supplies
  • Drug inventory management
  • Drug utilization review
  • Confidentiality and HIPAA
  • Intravenous admixture preparation
  • Pharmacy and customer records management
  • Pharmaceutical sales and services
  • Processing payments
  • FDA Drug Safety Guidelines
  • Medicare and Medicaid process
  • Advanced math skills
  • Manual and automated medication dispensing
  • Drug storage procedures
  • Prepare bubble packs
  • Typing medication labels
  • Patient confidentiality
  • Medication Therapy Management
  • Interpreting orders
  • Secure storage of medications
  • Drug safety
  • Answering customer questions
  • Medication dispensing
  • Patient education and counseling
Work History
Licensed Pharmacy Technician, 10/2019 - Current
Munson Medical Center Manistee, MI,
  • Compounded and prepared intravenous products.
  • Cleaned and disinfected counting trays after preparing medications.
  • Non-Sterile compounding
  • Calculated drip times and rates
  • Repacking Medications
  • Pyxis Refills
  • Working with nursing staff by getting them the patient doses or referring them to a pharmacist
  • Restocking IV bags
  • Loading new medications in Pyxis Machines
  • Going on codes and making the code medications for the pharmacist
  • Cleaning and stocking heart cases anesthesia trays and emergency c section kits.
  • Use EPIC for patient care.
  • Has worked every unit in hospital ICU, PEDS, OR, ED, CARDIAC, NEURO, HOSPICE, PSYCH, LD, GYN, CATH, RAD, GI, and NUCMED
Shift Leader, 05/2011 - 06/2019
Chick-Fil-A Chicago, IL,
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Regulated pricing, inventory count and supply during shift hours.
  • Created incentive programs and contests to support and award top performers.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Alerted customers to upcoming sales events and promotions.
  • Counted tills
  • Experience with GARDA
  • Was in charge of promotional events
  • Worked every warehouse day and ensured shelves were stocked.
Pharmacy Technician, 05/2011 - 06/2019
Res-Care, Inc. Graymont, IL,
  • Implemented vaccine awareness campaign and enhanced community health education.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Processed over 200 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles in intercomplus to include current information such as medications and insurance details.
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Counted and labeled prescriptions with correct item and quantity.
  • Processed incoming drug orders.
  • Counted, measured and compounded medications following standard procedures.
  • Prepared bills for insurance companies.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Counted, measured, and compounded medications following standard procedures.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
No Degree: Visual And Performing Arts, Expected in
Pima Community College - Tucson, AZ
Status -

Currently working towards my AFA.

High School Diploma: , Expected in
Palo Verde High Magnet School - Tucson, AZ
Status -
  • Certified Pharmacy Technician (CPhT)
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • Pima Community College
  • Palo Verde High Magnet School

Job Titles Held:

  • Licensed Pharmacy Technician
  • Shift Leader
  • Pharmacy Technician


  • No Degree
  • High School Diploma

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