Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Business-savvy Manager successful at streamlining operations, maximizing profits and increasing market share. Proactive and forward-thinking decision maker.

Accomplished Manager bringing 20 years of industry experience. Driven operations manager with passionate and visionary style. Decisive leader and organizational problem solver.

Results-oriented Manager and Employee driven to exceed expectations in all areas. Talent for taking on new challenges and inspiring team members to go above and beyond.

Manager and Employee with over 20 years of successful experience in sales and business relations. Recognized consistently for performance excellence and contributions to success in the food and medical industry. Strengths in business sales and Customer service backed by training in Customer and Employee Relations.

Enthusiastic Manager or Employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Customer service and employee relations and training in Team relations. Motivated to learn, grow and excel in the Sales and Customer service industry.

Skills
  • Outstanding client retention
  • Customer safety
  • Strong leader
  • Cleaning and sanitation
  • Product knowledge
  • Verbal communication strength
  • Professional manner
  • Accurate money handling
  • Performance Analysis
  • Inventory management
  • Budget development
  • Process improvements
  • Scheduling
  • Staff training/development
  • Delegation
  • Employee reviews
  • Coaching and mentoring
  • Effective leader
  • Employee scheduling
  • Recruitment
  • Business Development
  • Client account management
  • Planning and Coordination
  • Multitasking abilities
  • MS Office
  • Reading comprehension
  • Basic math
Work History
Licensed Mobile Master Barber, 01/2019 - Current
Self Employed Services City, STATE,
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Used clips and shears to complete various types of fades, shaves and cuts.
  • Educated customers on products, including Disinfectants and Hair products to maximize benefits.
  • Distributed business cards outside of salon to generate new business.
  • Consistently received positive performance reviews from guests.
  • Styled hair according to customer preferences.
  • Used scissors, trimmers, clippers, razors and brushes on over Hundreds of customers with 98% customer satisfaction rate.
  • Performed in-home services for elderly clients unable to travel to salon.
  • Completed full and partial shaves with clippers and standard and straight razors.
Master Barber, 03/2019 - 02/2020
Kings Chair Barber Shop City, STATE,
  • Consulted with clients to assess personal style preferences and unique needs.
  • Used clips and shears to complete various types of fades, shaves and cuts.
  • Styled hair according to customer preferences.
  • Devised marketing and sales strategies to maximize business success.
  • Oversaw all business operations and made strategic decisions.
  • Managed business customer service, responding to requests and concerns promptly.
  • Completed full and partial shaves with clippers and standard and straight razors.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Educated customers on products, including disinfectants and hair products to maximize benefits.
  • Increased annual revenue by 10% for 10 consecutive years through effective customer service and inventory management.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase Product sales by 20%.
  • Sold and promoted hair care products and cosmetics, helping increase salon revenues by 30%.
  • Performed in-home services for elderly clients unable to travel to salon.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Answered over hundreds of phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
  • Used scissors, trimmers, clippers, razors and brushes on over Numerous customers with 100% customer satisfaction rate.
Hospital Environmental and Linen Manager, 06/1998 - 06/2017
Southside Hospital City, STATE,
  • Managed over 70 accounts within the United states territory.
  • Conferred with customers to understand needs and make targeted p to date item and product recommendations.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Liaised between internal and external stakeholders, clients and various external vendors to develop and implement client solutions.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Built and cultivated long-term quality relationships with over Hundreds of clients by addressing needs and providing superior customer service.
  • Prepared and delivered presentations to Medical customers to highlight offerings and secure new business.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
  • Handled sales worth over $3,ooo,ooo for Hospital company, increasing revenue more than 50%.
Education
Associates Degree: Graphic Design, Expected in 02/2002
-
Katherine Gibbs - Long Island NY,
GPA:
High School Diploma: , Expected in 02/1996
-
Brentwood High School - Brentwood, NY
GPA:

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Resume Overview

School Attended

  • Katherine Gibbs
  • Brentwood High School

Job Titles Held:

  • Licensed Mobile Master Barber
  • Master Barber
  • Hospital Environmental and Linen Manager

Degrees

  • Associates Degree
  • High School Diploma

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