Licensed Insurance Professional resume example with 19+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Profile

Insurance industry professional experienced in marketing and sales of multiple lines of insurance and insurance claims services. Energetic and enthusiastic with demonstrated success in fast-paced and deadline driven environments. Demonstrated ability to collect and analyze data, provide cost-effective solutions and meet the needs of clients by recommending suitable insurance products to provide financial security.

  • Customer follow-up
  • Policy adjustment knowledge
  • Cross-selling and upselling
  • Insurance sales strategy
  • Client retention
  • Client account management
  • Data collection
  • Negotiation proficiency
  • Quoting and pricing policies
  • Excellent communication skills
  • Complaint handling and resolution
  • Renewing policies
  • Influencing business growth
  • Planning and coordination
  • Microsoft Office
  • Relationship building
09/2008 to Current Licensed Insurance Professional Hartford Healthcare | Shelton, CT,
  • Provided quick turnaround time when customers called with questions, usually within 24 hours.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Cultivated lasting professional relationships, which created continuous client referral streams within community.
  • Maintained pleasant and cordial attitude at all times, even when issues arose.
  • Delivered outstanding customer service and built rapport with clients.
  • Continually improved office operations by maintaining records, tracking data and promoting internal communications.
  • Reviewed insurance inquiries, working effectively to accommodate various requests to build agency's reputation as service provider.
  • Upsold products to policyholders and potential new clients.
  • Researched and analyzed beneficial insurance options and made recommendations to clients.
12/2007 to 09/2008 Unit Coordinator Aimbridge Hospitality | Mclean, VA,
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Coordinated vendors, timelines and budgets for events.
  • Organized corporate luncheons, dinners, conferences and special events.
  • Grew revenues by closing leads generated from special events.
  • Recommended money-saving strategies for events.
  • Performed prospect research to identify and engage potential donors and partner organizations.
  • Worked closely with senior leadership to establish funding objectives and devise workable development plans.
  • Cultivated network of potential donors by attending events.
  • Facilitated tours of the Health Science Center to groups of up of prospective students.
  • Reviewed information and elements regularly on websites and pages for accuracy and functionality.
  • Reviewed project specifications and devised solutions for use across multiple websites.
  • Efficiently managed incoming and outgoing correspondence and packages to support smooth daily operations.
12/2004 to 12/2007 Catering Coordinator Central Lakes College | Pine River, MN,
  • Executed follow-ups with event staff to confirm scheduling and logistics.
  • Developed event quotes and proposals and met with clients to negotiate.
  • Maintained meticulous records to ensure accuracy and quality at each event.
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Hired qualified staff to fill event and service positions.
  • Reduced food waste 30% by overseeing use of ingredients to plan for costs, anticipated customers and popularity of items.
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
01/2003 to 06/2004 Education Coordinator Key West Butterfly And Nature Conservatory | City, STATE,
  • Spearheaded public relations and marketing efforts, and fostered relationships with arts organizations and artists.
  • Recruited, trained, and evaluated part-time staff and volunteers; directed professional development activities.
  • Counseled students on personal, academic, vocational, and behavioral issues and actualized plans to remove obstacles to success.
  • Partnered with administrative leadership to improve discipline practices based on data findings.
  • Delivered training to staff and instructors on curriculum, documentation and instructional techniques.
Education and Training
Expected in 05/1997 Texas Cosmetology License | Cosmetology Aladdin Beauty College , Denton, TX, GPA:
Expected in 05/1990 High School Diploma | PIne Tree HIgh School, Longview, TX, GPA:
Additional Information

I live with my husband of 18 years, Brandon and I am a proud mother to two children, Abigail (15) and Bravery (9).

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Resume Overview

School Attended

  • Aladdin Beauty College
  • PIne Tree HIgh School

Job Titles Held:

  • Licensed Insurance Professional
  • Unit Coordinator
  • Catering Coordinator
  • Education Coordinator


  • Texas Cosmetology License
  • High School Diploma

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