Licensed Insurance Professional resume example with 19+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Profile
Insurance industry professional experienced in marketing and sales of multiple lines of insurance and insurance claims services. Energetic and enthusiastic with demonstrated success in fast-paced and deadline driven environments. Demonstrated ability to collect and analyze data, provide cost-effective solutions and meet the needs of clients by recommending suitable insurance products to provide financial security.
Skills
Customer follow-up
Policy adjustment knowledge
Cross-selling and upselling
Insurance sales strategy
Client retention
Client account management
Data collection
Negotiation proficiency
Quoting and pricing policies
Excellent communication skills
Complaint handling and resolution
Renewing policies
Influencing business growth
Planning and coordination
Microsoft Office
Relationship building
Experience
09/2008 to CurrentLicensed Insurance ProfessionalHartford Healthcare | Shelton, CT,
Provided quick turnaround time when customers called with questions, usually within 24 hours.
Analyzed customer needs and provided best options, upselling products and services.
Engaged customers and provided high level of service by carefully explaining details about documents.
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Received underwriting approvals after accurately completing applications for insurance coverage.
Cultivated lasting professional relationships, which created continuous client referral streams within community.
Maintained pleasant and cordial attitude at all times, even when issues arose.
Delivered outstanding customer service and built rapport with clients.
Continually improved office operations by maintaining records, tracking data and promoting internal communications.
Reviewed insurance inquiries, working effectively to accommodate various requests to build agency's reputation as service provider.
Upsold products to policyholders and potential new clients.
Researched and analyzed beneficial insurance options and made recommendations to clients.
12/2007 to 09/2008Unit CoordinatorAimbridge Hospitality | Mclean, VA,
Organized venues, budgets, guest lists, catering and event timelines.
Coordinated vendors, timelines and budgets for events.
Organized corporate luncheons, dinners, conferences and special events.
Grew revenues by closing leads generated from special events.
Recommended money-saving strategies for events.
Performed prospect research to identify and engage potential donors and partner organizations.
Worked closely with senior leadership to establish funding objectives and devise workable development plans.
Cultivated network of potential donors by attending events.
Facilitated tours of the Health Science Center to groups of up of prospective students.
Reviewed information and elements regularly on websites and pages for accuracy and functionality.
Reviewed project specifications and devised solutions for use across multiple websites.
Efficiently managed incoming and outgoing correspondence and packages to support smooth daily operations.
12/2004 to 12/2007Catering CoordinatorCentral Lakes College | Pine River, MN,
Executed follow-ups with event staff to confirm scheduling and logistics.
Developed event quotes and proposals and met with clients to negotiate.
Maintained meticulous records to ensure accuracy and quality at each event.
Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Priced and ordered food products, kitchen equipment and food service supplies.
Hired qualified staff to fill event and service positions.
Reduced food waste 30% by overseeing use of ingredients to plan for costs, anticipated customers and popularity of items.
Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
01/2003 to 06/2004Education CoordinatorKey West Butterfly And Nature Conservatory | City, STATE,
Spearheaded public relations and marketing efforts, and fostered relationships with arts organizations and artists.
Recruited, trained, and evaluated part-time staff and volunteers; directed professional development activities.
Counseled students on personal, academic, vocational, and behavioral issues and actualized plans to remove obstacles to success.
Partnered with administrative leadership to improve discipline practices based on data findings.
Delivered training to staff and instructors on curriculum, documentation and instructional techniques.
Education and Training
Expected in 05/1997Texas Cosmetology License | CosmetologyAladdin Beauty College , Denton, TX, GPA:
Expected in 05/1990High School Diploma | PIne Tree HIgh School, Longview, TX, GPA:
Additional Information
I live with my husband of 18 years, Brandon and I am a proud mother to two children, Abigail (15) and Bravery (9).
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