LiveCareer-Resume

Licensed Insurance Agent resume example with 8 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Diligent College Student focused on English and Literature and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Skills
  • Sales
  • I’m able to communicate with potential customers. I am people oriented. I’m very self-motivated.
  • Communication
  • I work well with people. I’m able deal with issues and solve problems with my team. I speak to my coworkers and customers alike with respect and curtesy.
  • Noella certified doula
  • Qualified to offer professional labor support and newborn care.
  • Verbal and Written Communication
  • Service Oriented
  • Insurance Policy Sales
  • Time Management
  • Critical Thinking
  • Data Entry
  • Call Center Customer Service
  • Health Insurance Sales
Education and Training
Piper High School Sunrise, FL, Expected in 05/2015 High School Diploma : - GPA : high school
Southern New Hampshire University Hooksett, NH Expected in : English Language And Literature - GPA : Related: anatomy, psychology, chemistry, microbiology, college algebra.
Miami Dade College Miami, FL Expected in : Nursing - GPA :
Broward College Fort Lauderdale, FL Expected in : Nursing - GPA :
Experience
Farmers Insurance Group - Licensed Insurance Agent
Bedford, TX, 10/2022 - Current
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Prepared proposals and conducted closing interviews to sell insurance products.
  • Responded to customer inquiries and problems to promote great service.
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
Ss&C Technologies - Customer Service Call Center Representative
Lawrence, KS, 01/2017 - 09/2022
  • I’m responsible for creating service appointments for home appliances and also consoling my customers that the job will be done professionally
  • I advise my customers of the company policies and inform them on the process that will be taken to resolve their issues
  • I work well with my coworkers to help assist customers when their account becomes complex.
  • Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
  • Consulted with customers regarding needs and addressed concerns.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Windstream Communications - Business SALES CONSULTANT
Fort White, FL, 07/2019 - 02/2020
  • Built and maintained robust pipeline of qualified prospective business customers by cold calling, networking and referrals followed by cultivation of productive relationships with customers.
  • Maintained strong internal relationships and communication prior to and during sales process and transitioned clients seamlessly to operations team post-sale.
  • Created sales or service contracts for customer review and acceptance.
  • Generated new business through networking, social media, cold calling, internet resources, targeting specific clients and actively following through with leads.
Henderson - Sales Associate
Houston, TX, 10/2014 - 01/2017
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Used technology resources to assist customers in locating and selecting items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Adhered to company initiatives and achieved established goals.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.

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Resume Overview

School Attended

  • Piper High School
  • Southern New Hampshire University
  • Miami Dade College
  • Broward College

Job Titles Held:

  • Licensed Insurance Agent
  • Customer Service Call Center Representative
  • Business SALES CONSULTANT
  • Sales Associate

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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