Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
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Experience
Licensed Insurance Agent, 11/2017 to Current
Aaa Northern California, Nevada And Utah Insurance Exchange – Mesa, AZ,
Aaa Northern California, Nevada And Utah Insurance Exchange – Mesa, AZ,
- Offered policy guidance and management to promote asset protection.
- Upsold products to policyholders and potential new clients.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Analyzed customer needs and provided best options, upselling products and services.
- Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- Received underwriting approvals after accurately completing applications for insurance coverage.
Licensed Insurance Agent, 07/2015 to 11/2017
Aaa Northern California, Nevada And Utah Insurance Exchange – North Las Vegas, NV,
Aaa Northern California, Nevada And Utah Insurance Exchange – North Las Vegas, NV,
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Drove client retention by increasing savings opportunities and identifying premium discounts.
- Improved office operations continually by maintaining records, tracking data and promoting internal communications.
- Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
Licensed Insurance Agent, 10/2013 to 07/2015
Aaa Northern California, Nevada And Utah Insurance Exchange – Oakland, CA,
Aaa Northern California, Nevada And Utah Insurance Exchange – Oakland, CA,
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- Received underwriting approvals after accurately completing applications for insurance coverage.
- Drove client retention by increasing savings opportunities and identifying premium discounts.
- Reviewed coverage plans and strategic initiatives, determining how best to align new offerings with business goals.
- Improved office operations continually by maintaining records, tracking data and promoting internal communications.
- Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overall financial situations.
- Offered policy guidance and management to promote asset protection.
- Upsold products to policyholders and potential new clients.
Shift Leader, 11/2008 to 05/2011
Arby's, Llc – Statesville, NC,
Arby's, Llc – Statesville, NC,
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised, motivated and led employees to maintain productivity and customer service levels.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
- Assisted general manager with operations game plan and company initiatives implementation.
- Coordinated shift-based inventory receiving, auditing and restocking.
- Documented production levels, materials used and special incidents to keep management informed of daily activities.
- Generated reports to assess performance and adjusted workflows to realign with targets.
- Oversaw timely execution of promotions and marketing programs.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
- Managed schedules, accepted time off requests and found coverage for shifts.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Documented receipts, employee hours and inventory movements.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Education and Training
Associate of Arts: Elementary Education, Expected in 05/2009
Jones County Junior College - Ellisville, MS
Jones County Junior College - Ellisville, MS
High School Diploma: , Expected in 05/1992
Wayne County High School - Waynesboro, MS
Wayne County High School - Waynesboro, MS
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Resume Overview
School Attended
- Jones County Junior College
- Wayne County High School
Job Titles Held:
- Licensed Insurance Agent
- Licensed Insurance Agent
- Licensed Insurance Agent
- Shift Leader
Degrees
- Associate of Arts
- High School Diploma
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