My background includes serving as a customer service associate, managerial, and secretarial, and training skills within both call-center and private environments. I have worked wearing several hats including the responsibilities of handling customer needs, issuing alternative to issues, flagging damaged accounts, training new employees, handling executive needs, also providing a helping hand during busy periods.
Previously, I worked within two high-volume customer-support call centers for telecommunications and Travel Support. In these positions, I demonstrated the ability to resolve a variety of issues and complaints. In a prompt but professional manner. I consistently met not only personal but company goals as well.In addition to this experience, I gained considerable customer service, managerial and people skills.
I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications.
Increased office organization by developing more efficient filing system and customer database protocols.
Coordinated all department functions for team of employees.
Successfully planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
I would appreciate the opportunity to discuss my credentials with you at a mutually convenient time. If you have any questions or would like more information about my qualifications, please feel free to call me at (678) 906-1797 or email me at firstname.lastname@example.org.Thank you for your consideration.
Accountant, Agency, Assisted Living, Bookkeeping, Brochures, CNA, Child Care, Clerical, Client, Customer Service, Customer Service Skills, Home Health, Human Resources, Insurance, Insurance Sales, Materials, All Microsoft, Office, Network, Nursing, Organizational Skills, Production.
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