Systematic Administrative Assistant with over 8 years of experience in patient/customer service within fast-paced office settings. Efficient team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Seeking a part-time position with an integral company where I can utilize my skills and experience in customer service and administrative work.
• Quoted clients for Medicare Supplements, Medicare Advantage, Prescription Drug Plans, Dental, Vision, Life and other ancillary products for seven different major companies.
• Educated and enrolled clients online into these products specifically to fit their health and financial needs based off of detailed needs analysis.
• Observed strict procedures to protect sensitive client information, including medical records and payment data to remain HIPAA compliant and compliant with state and CMS regulations.
• Increased client satisfaction by working with multiple insurance companies to complete client service requests on their existing health policies, including benefits, ordering ID cards, calculating premiums and eligibility for plan changes.
Yoga Vedanta Forest Academy/International Sivananda Yoga Vedanta Center Yoga Acharya Master of Yoga, M. Y. 500 Hours Certified Yoga Instructor
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