My background includes managing high-volume customer needs by completing individual assessments and providing fashionable recommendations. Complete unique designs and recommended products to boost revenue. Well-organized record keeper with good schedule management and relationship-building abilities. Talented hair stylist with 22-year background in cosmetology, fundraising and business growth. Skilled in devising marketing plans to promote venues and events services such as weddings. Proven history of building business through personal and professional networking. And I love to share and teach others! I have always had a strong desire to teach what I love and that's the beauty industry. I have wanted to be a cosmetology instructor for Warren Tech for years and hope that this is where I find my self for (ever) many years.
Skills
Licensed by the Colorado State board for Cosmetology
Certified Balayage Colorist
Continuing education in many aspects of the beauty industry for more than 20 years
Teaching
Cosmetic knowledge
Lesson planning
Critical thinking
Leadership
Building effective relationships
Drivers license
Technical training
Budgeting
Maintaining Student Records
Teamwork/ Collaboration
Customer Service
Organization
"Managing Generations" - course
Marketing 101
Client retention and loyalty
Salon Management 101
Work History
01/2017 to Current
Licensed Cosmetologist/Private Salon OwnerSoothe – El Mirage, AZ,
Offer highly skilled and diverse salon services to customers, including precision cuts, color, and makeup services
Evaluate client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
Record notes for future reference, including customer preferences and services delivered
Book appointments, answered phones, greeted clients, handled payments and created client service tickets
Attend regular training and workshops to maintain cosmetology license and stay current on technique and skills
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
04/2013 to 01/2017
Licensed Cosmetologist/Beauty Salon OwnerLabcorp – Bothell, WA,
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
Created memorable customer experiences by including special services such as "sack lunch w/ a mani. pedi."
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
Recorded notes for future reference, including customer preferences and services delivered
Recruited, hired, and trained new emploees.
Attended classes to stay on top of hair trends to better serve customer needs
Maintained daily, monthly and quarterly records of costs and revenue
Launched social media campaign to promote fundraiser hair show for Christmas presents for the Denver Children's Home
Styled 40 models for hair show event including, hair, makeup, extensions, men's and kids cuts, and updos
Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination and face-to-face meetings.
Coordinated photographers, videographers, musicians, officiants and ceremony participants during rehearsals and program
Maintained staff records, including work schedules, payroll, and salaries
Oversaw daily salon operations and performed general salon tasks
Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent spa and customer service programs
Worked with new employees to enforce account management protocols and customer service standards and optimize performance
Supported reception efficiency by taking phone calls, inputting appointments and collecting payments
06/2008 to 04/2013
Licensed CosmetologistBooth Renter At Spalon LLC – City, STATE,
Offered highly skilled and diverse salon services to customers, including cuts, color, makeup, and waxing services
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
Recorded notes for future reference, including customer preferences and services delivered
Attended hair shows to keep up on trends to better serve customer needs
Processed payments by entering sales in register
Increased salon profit through educating customers on hair products and making sales
Booking and maintaining customer schedules
03/2006 to 05/2008
ManagerFantastic Sam's – City, STATE,
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Trained and guided team members to maintain high productivity and performance metrics.
Performed quarterly reviews assessing each employee's performance and developed improvement plans.
Demonstrated new products, procedures and techniques to employees.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Offered highly skilled and diverse salon services to daily customers, including cuts, color services.
Completed Management training courses
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Managed day-to-day business operations, includig payroll.
Education
Expected in 05/2000
High School Diploma: Arvada West High School - Arvada, CO GPA:
: Court Reporting Bryan University - Tempe, AZ GPA:
Coursework online for 2 full years, May 2015 - May 2017.
Financial aid resources not longer available; resulting in my withdraw
Completed English 101.
Completed stenograph theory and worked through speed tests.
Managed online courses with Microsoft, through zoom and case catalyst.
Accomplishments
Collaborated a team of hairstylists, makeup artists, dance group, band members, venue, volunteers, models and donations for 3 years in a row for a holiday hair show fundraiser for Christmas presents for 65+ children at the Denver Children's Home. Each year successfully providing each child with a gift and many more donations to the home itself. Raising upwards of $3,000.
Supervised teams of 5-50
Taught an updo class at Warren Tech in 2016.
Built, maintained and grew Shabby Sheek salon from the ground up; sold for profit after 4 years.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
