Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Links
  • oneelevenhairco.com
  • Instagram @oneelevenhairco
Professional Summary

My background includes managing high-volume customer needs by completing individual assessments and providing fashionable recommendations. Complete unique designs and recommended products to boost revenue. Well-organized record keeper with good schedule management and relationship-building abilities. Talented hair stylist with 22-year background in cosmetology, fundraising and business growth. Skilled in devising marketing plans to promote venues and events services such as weddings. Proven history of building business through personal and professional networking. And I love to share and teach others! I have always had a strong desire to teach what I love and that's the beauty industry. I have wanted to be a cosmetology instructor for Warren Tech for years and hope that this is where I find my self for (ever) many years.

Skills
  • Licensed by the Colorado State board for Cosmetology
  • Certified Balayage Colorist
  • Continuing education in many aspects of the beauty industry for more than 20 years
  • Teaching
  • Cosmetic knowledge
  • Lesson planning
  • Critical thinking
  • Leadership
  • Building effective relationships
  • Drivers license
  • Technical training
  • Budgeting
  • Maintaining Student Records
  • Teamwork/ Collaboration
  • Customer Service
  • Organization
  • "Managing Generations" - course
  • Marketing 101
  • Client retention and loyalty
  • Salon Management 101
Work History
01/2017 to Current
Licensed Cosmetologist/Private Salon Owner Soothe El Mirage, AZ,
  • Offer highly skilled and diverse salon services to customers, including precision cuts, color, and makeup services
  • Evaluate client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
  • Record notes for future reference, including customer preferences and services delivered
  • Book appointments, answered phones, greeted clients, handled payments and created client service tickets
  • Attend regular training and workshops to maintain cosmetology license and stay current on technique and skills
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
04/2013 to 01/2017
Licensed Cosmetologist/Beauty Salon Owner Labcorp Bothell, WA,
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
  • Created memorable customer experiences by including special services such as "sack lunch w/ a mani. pedi."
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
  • Recorded notes for future reference, including customer preferences and services delivered
  • Recruited, hired, and trained new emploees.
  • Attended classes to stay on top of hair trends to better serve customer needs
  • Maintained daily, monthly and quarterly records of costs and revenue
  • Launched social media campaign to promote fundraiser hair show for Christmas presents for the Denver Children's Home
  • Styled 40 models for hair show event including, hair, makeup, extensions, men's and kids cuts, and updos
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination and face-to-face meetings.
  • Coordinated photographers, videographers, musicians, officiants and ceremony participants during rehearsals and program
  • Maintained staff records, including work schedules, payroll, and salaries
  • Oversaw daily salon operations and performed general salon tasks
  • Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent spa and customer service programs
  • Worked with new employees to enforce account management protocols and customer service standards and optimize performance
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments
06/2008 to 04/2013
Licensed Cosmetologist Booth Renter At Spalon LLC City, STATE,
  • Offered highly skilled and diverse salon services to customers, including cuts, color, makeup, and waxing services
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
  • Recorded notes for future reference, including customer preferences and services delivered
  • Attended hair shows to keep up on trends to better serve customer needs
  • Processed payments by entering sales in register
  • Increased salon profit through educating customers on hair products and making sales
  • Booking and maintaining customer schedules
03/2006 to 05/2008
Manager Fantastic Sam's City, STATE,
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Performed quarterly reviews assessing each employee's performance and developed improvement plans.
  • Demonstrated new products, procedures and techniques to employees.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Offered highly skilled and diverse salon services to daily customers, including cuts, color services.
  • Completed Management training courses
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed day-to-day business operations, includig payroll.
Education
Expected in 05/2000
High School Diploma:
Arvada West High School - Arvada, CO
GPA:
Expected in 12/1999
Cosmetology: Cosmetology
Warren Tech - Lakewood, CO,
GPA:
Expected in
: Court Reporting
Bryan University - Tempe, AZ
GPA:
  • Coursework online for 2 full years, May 2015 - May 2017.
  • Financial aid resources not longer available; resulting in my withdraw
  • Completed English 101.
  • Completed stenograph theory and worked through speed tests.
  • Managed online courses with Microsoft, through zoom and case catalyst.
Accomplishments
  • Collaborated a team of hairstylists, makeup artists, dance group, band members, venue, volunteers, models and donations for 3 years in a row for a holiday hair show fundraiser for Christmas presents for 65+ children at the Denver Children's Home. Each year successfully providing each child with a gift and many more donations to the home itself. Raising upwards of $3,000.
  • Supervised teams of 5-50
  • Taught an updo class at Warren Tech in 2016.
  • Built, maintained and grew Shabby Sheek salon from the ground up; sold for profit after 4 years.
Certifications
  • Certified Balayage Colorist

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Resume Overview

School Attended

  • Arvada West High School
  • Warren Tech
  • Bryan University

Job Titles Held:

  • Licensed Cosmetologist/Private Salon Owner
  • Licensed Cosmetologist/Beauty Salon Owner
  • Licensed Cosmetologist
  • Manager

Degrees

  • High School Diploma
  • Cosmetology
  • Some College (No Degree)

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