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Licensed Alcohol And Drug Counselor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Compassionate, motivated and encouraging Licensed Alcohol and Drug Counselor with 2 years of experience working in the Intensive Outpatient Treatment environment. Extremely skilled at building trust with diverse individuals to promote client honesty, autonomy and growth during the recovery processes. Dedicated to supporting clients in understanding how their chemical health and mental health are related.

Skills
  • Planning and coordination, communication, client care, case management, referral to community resources
  • Relationship development, crisis intervention, individual & group counseling
  • Defining treatment objectives and conflict resolution
  • Client evaluation and holding clients accountable
  • Consulting with colleagues regarding client care and evidence based practices
  • Ability to work in a culturally diverse work environment
  • Excellent written and oral communication skills
  • Empathy and compassion, honest and hard working
Experience
Licensed Alcohol and Drug Counselor, 09/2018 to Current
Universal Health ServicesWest Columbia, SC,
  • Complete comprehensive assessment and/or assessment update to include a comprehensive assessment summary of the client's substance use disorder/s. This assessment summary is formatted utilizing the ASAM criteria. Upon intake, ensure the client has an initial service plan which addresses the client's immediate health, safety and preliminary service needs. Complete a person centered individualized treatment plan with client, to include treatment/client goals, specific methods to address identified problem areas and resources client may be being referred.
  • Provides weekly individual sessions and leads client education/group sessions that meet three times per week.
  • Enter treatment plan progress review notes for each client's weekly, ensuring that notes are accurate and that they are signed and dated. In addition, these weekly updates may include ongoing communication with client's referral source, probation, specialized courts such as drug court, mental health, DWI court and/or Veterans court, social services agencies and/or child protection.
  • Participates in weekly clinical staff team meetings to review and update client's progress, utilizing the Procentive electronic health record software program.
  • Performs all twelve core functions and follows all statues and guidelines set forth by the State of MN Board of Behavioral Health and Therapy.
Licensed Alcohol and Drug Counselor, Intern, 01/2018 to 05/2018
WalgreensMount Pleasant, SC,
  • Adhered to strict security protocols/PHI/HIPPA guidelines to protect confidentiality of all client data and personal information, utilizing the Credible electronic health record software program.
  • Observed and partnered with licensed alcohol and drug counselors to assess patient substance use history and concerns to complete intakes and assessments for treatment.
  • Observed, assisted and partnered with licensed alcohol and drug counselors to educate clients, their family members on chemical health and treatment options.
  • Observed, learned and began implementing the twelve core functions which include: screening, intake, assessment, orientation, treatment planning, counseling, case management, crisis intervention, client education, record keeping, consultation and referral.
Health Guide, 09/2014 to 04/2018
Blue Cross Blue Shield Of MinnesotaCity, STATE,
  • Provided excellent service and attention to members through phone conversations at a call center. Completed research for members calling in which questions or concerns pertaining to their healthcare plan; to discuss covered services, in and out of network providers, contract benefit details, premiums, bills received from healthcare providers, medical claims, prescription drug coverage, co-pays, deductibles, open enrollment for health plans, and/or ending coverage.
  • Possessed the ability to multi-task, problem solve, be a quick thinker, de-escalate potentially negative experiences by handling difficult situations with professionalism and empathy.
  • Possessed the ability to successfully collaborate with internal customers within various departments of the organization to instill the highest level of customer service was being provided to our members therefore ensuring customer retention and customer loyalty.
Education and Training
Certificate : Addiction Studies , Expected in 05/2019
Mesabi Range College - Virginia, MN
GPA:
  • Dean's List Honoree
  • Phi Theta Kappa Member
MBA: Healthcare Administration, Expected in 07/2012
Ashford University - Clinton, IA,
GPA:
  • Dean's List Honoree
  • Golden Key International Honor Society Member
Bachelor of Arts: Sociology/Criminal Justice Administration, Expected in 07/2009
Claflin University - Orangeburg, SC
GPA:
  • Summa cum laude graduate
Associate of Arts: General Business - Marketing And Customer Service, Expected in 05/2007
Trident Technical College - Charleston, SC
GPA:

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Resume Overview

School Attended
  • Mesabi Range College
  • Ashford University
  • Claflin University
  • Trident Technical College
Job Titles Held:
  • Licensed Alcohol and Drug Counselor
  • Licensed Alcohol and Drug Counselor, Intern
  • Health Guide
Degrees
  • Certificate
  • MBA
  • Bachelor of Arts
  • Associate of Arts