Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Over 4 years experience in the addiction and recovery field performing the 12-core functions of a LADC to underserved/diverse populations, specifically individuals of all cultures with significant criminogenic backgrounds who also struggled with mental health and substance use disorders (tri-occurring focus), and providing clinical supervision to clinicians and student interns. Continuing to seek more opportunities to contribute clinical practice to an underserved population and share knowledge and experience with clinicians who are also looking to enhance their clinical skills. Versatile and dedicated clinician pursuing opportunities to secure further acceptance in the mental health, alcohol, and drug counseling community where I can further learn and contribute to the environment of addiction and recovery regarding clients and clinicians. Extremely motivated and proactive in addressing and resolving problems in the evolving community while excelling in communication, solution-focused thinking, and client-centered services. For years I have took on the role of training interns and assisting them grow as clinicians and utilizing clinical skills while doing the same with clinicians. I have also been president of a student organization that assisted students achieving personal, educational, and recovery goals. I was overseeing other officers of the organization while speaking and tabling at recovery and school events. I have assisted in establishing internal processes and developing ways to better serve clients while providing guidance and assistance to staff also.

  • Exceptional interpersonal communication
  • Consistently meet goals and deliverables
  • Efficient multi-tasker and good time management skills
  • Client-centered/person-oriented
  • Conflict Resolution skills (I.e. mediation, de-escalation tactics)
  • Effective Leader and trainer with good judgement
  • Quick/Efficient Learner dedicated to enhancing skills
  • Dedicated to helping clients achieve their own personal goals
  • Work well with others to accomplish tasks
  • Cultural awareness and Humility, and Competence working with Various Cultures
  • Planning, Coordination, and Crisis Management Skills
  • Provide guidance and assistance to other staff/interns
  • Solution-focused and efficient in improving programming ideas/curriculum for effective client care.
Work History
Treatment Director/Clinical Supervisor, 11/2022 - Current
Universal Health Services , , Roseville, MN
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and clients for continued compliance with associated regulations.
  • Assisted in establishing/growing the SUD Telehealth program while providing clinical supervision to telehealth counselors.
  • Introduced/implemented documentation, client care, and completion procedures to maintain standards of care while meeting quality assurance benchmarks.
SUD Program Manager , 10/2021 - 11/2022
Universal Health Services , , Roseville, MN
  • Provided clinical supervision to LADCs/ADC-Ts/PRS staff/Interns while also facilitating multi-disciplinary meetings to ensure collaboration within client care.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations (245G compliance and chart/billing audits).
  • Tracked staff productivity and provided effective strategies to increase productivity and client care.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Participated in pilot tests and revised programs based on feedback and results.
  • Provided oversight to IOP and OP programs while implementing various curriculum-based practices.
  • Provided oversight to admissions/intakes to OP and IOP programs.
  • Provided oversight to the hiring/orientation processes.
Licensed Alcohol and Drug Counselor, 07/2021 - 10/2021
Kaiser Permanente , , Minneapolis , MN

I worked as a Licensed Alcohol and Drug Counselor providing direct care and case management services to clients, completing assessments and referrals, providing individual and group counseling, and performing all of the 12-core functions as an LADC. I worked in collaboration with clients' caseworkers and legal team while also working with clinical team/staff (mental health, peer recovery staff, other clinicians, etc.) to enhance care and provide effective services to clients in the program. This program is heavily based on evidence-based curriculum; which I am trained in and able to facilitate to clients.

Licensed Alcohol and Drug Counselor, 01/2019 - 03/2021
Riverplace Counseling Center , ,

I served as a chemical dependency counselor at MN Adult and Teen Challenge for roughly three years while providing clients with person-centered care (Group and individual sessions) through applying person-centered, evidenced based, and best practices/approaches. I was competent and performing all 12 core function of treatment processes. I contributed and worked well as a team member with other clinicians to enhance client care and provide the most beneficial and ethical services available. I also trained 4 interns while working for MN Adult and Teen Challenge to further expand the field and help develop more competent counselors going in to the field.

  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Facilitated group and individual therapy in outpatient setting.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Developed and maintained courteous and effective working relationships.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Developed individual treatment goals based on history and diagnosis.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
Alcohol and Drug Counselor Intern (with Caseload), 05/2018 - 01/2019
Company Name , ,

A paid internship where I was able to hold my own caseload of clients and provide direct care while engaging in the opportunity to excel in my ability to be an efficient and effective alcohol and drug counselor. I was able to provide care and work on becoming more competent in the 12 core functions and client-centered care through evidence based techniques.

Chemical Dependency Technician , 03/2017 - 05/2018
Company Name , ,
  • Assists clients with various needs to support them in their recovery
  • Sets priorities in monitoring clients, making house rounds, documentation of pertinent information and completion of other agency assignments
  • Highly dependable and can be counted on to work independently, having the ability to work with little direction
  • Available, in a friendly respectful dignified manner, to clients for questions and other assistance
  • Encourage clients to achieve their goals by functioning as a positive role model
Master of Science: Actively Pursuing LPCC (Co-Occuring Counseling), Expected in
Metropolitan State University - Saint Paul, MN

Start date: Fall semester of 2019.

  • Member of Student Organization Metro Students for Recovery
  • Continuing education in all 12 core functions of a LADC and more via webinars, conferences, and other academic/educational professional events
Bachelor of Science: Alcohol and Drug Counseling (LADC), Expected in
Metropolitan State University - St. Paul/Minneapolis,
  • Graduated summa cum laude (Fall of 2018)
  • Dean's List All Semesters
  • Elected to President for Metro Students for Recovery during undergrad
  • Member and President of Metro Students for Recovery and member of the Alcohol and Drug Counseling Student Association
Started BSW degree: Social Work and Chemical Dependency , Expected in
University of North Dakota - Grand Forks,
High School Diploma: , Expected in
Totino-Grace High School - Fridley, MN
Certifications and Achievements
  • LADC - Licensed Alcohol and Drug Counselor
  • Founder and previous president of the organization/community; Metro Students for Recovery at Metropolitan State University. Focus was targeting the underserved populations of college students struggling to achieve educational goals and recovery goals simultaneously.
  • Graduate Summa Cum Laude with Bachelor Degree
  • Member of NAADAC; Association For Addiction Professionals.
  • Member of MARRCH; Minnesota Association of Resources for Recovery and Chemical Health.
  • Alcohol and Drug Counseling Association member; Metropolitan State.
  • Elected to be a Student Leader for the Collegiate Recovery Program (CRP) Leadership Team at Metropolitan State University.
  • Recipient of the Eagle Scholarship Through MN Adult and Teen Challenge in 2020.
  • Adult First Aid/CPR/AED Qualified (Provided through Red Cross)
  • Guest speaker at the Recovery Advocacy Seminar "The Power That A Changed Life Has When Speaking Out for the Suffering silent: Reversing the Stigma Associated With Opioid-use Disorder in the African American Community".
  • Moral recognition Therapy (MRT) Certified.
  • BBHT approved Clinical Supervisor.
  • Trained in Decision Points Curriculum Facilitation.

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Resume Overview

School Attended

  • Metropolitan State University
  • Metropolitan State University
  • University of North Dakota
  • Totino-Grace High School

Job Titles Held:

  • Treatment Director/Clinical Supervisor
  • SUD Program Manager
  • Licensed Alcohol and Drug Counselor
  • Licensed Alcohol and Drug Counselor
  • Alcohol and Drug Counselor Intern (with Caseload)
  • Chemical Dependency Technician


  • Master of Science
  • Bachelor of Science
  • Started BSW degree
  • High School Diploma

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