Steady Logistician with proven leadership and creative problem-solving abilities ready to bring critical and analytical experience gained from ten years as a Non-Commissioned Officer in the United States Army.
Hold a Bachelors's Degree in Homeland Security and Emergency Management together with Hazmat Operational Response and WMD Incidents.
Consistently recognized by superiors for a positive attitude and to work with team members to achieve goals. Supervises Data Entry/ Management of Data Base of the company. Advises Management on Information Technology systems. Collective system maintenance supervision. Instructs Salesmen on Data Entry procedures.
Accomplishments
I realized substantial increases in ongoing efforts to boost revenue while reducing costs.
I created a highly effective new system that significantly impacted efficiency and improved operations of Operation Spartan Shield.
I was recognized for Meritorious Service Medal for outstanding performance and team contributions while deployed in support of Operation Spartan Shield in the Middle East.
Skills
Diplomacy Skills
Analytical Thinking, Planning
Performance Analysis
Reviewing records
Storage procedures
Personnel mentoring
Conducting risk assessments
Coordinating training
Leadership
Multitasking
Problem resolution
Critical thinking
Training & Development
Organizational skills
First Aid/CPR
Experience
08/2022 to Current
Liaison Officer J4/Liaison Officer J8Altice Usa – Caddo Valley, AR,
Serves as the Liaison Officer for Director of Logistics (DOL) and Director of J8 NY State collated with J4 major subordinate command (MSC) within the Lower Hudson area.
Monitoring the New York National Guard (NYNG) Initial Response Force (IRF) tactical vehicle fleet and facilitating the assigned units and Joint Task Force Empire Shield (JTF-ES) ability to keep vehicles assigned to them in a fully mission capable status so that they are available for State Active-Duty activations.
Serves as key corporate representative, liaising with Joint Force Head Quarters, JTFES and the various MSCs in support of operational excellence.
Monitoring JTF-ES operational state and rental leased vehicle fleet and facilitating the units’ ability to request from the higher echelon for request of equipment and parts and maintenance to meet operational status in support of mission.
Reports to the DOL on the compliance of CONPLAN 7.2.
Managing State Active Duty (SAD) WEX cards to ensure they are available and active prior to and during SAD activations.
Managing NY State Active Duty WEX cards of over $1,200,000. for normal daily operations.
Performs integrated logistics support, customer services and other duties in support to the life cycle management of a variety of on-going and future electronic work projects and systems managed and supported at the MSC.
Utilizes a broad knowledge of GCSS Army systems and of issues and concerns of the DOL on all Field Maintenance Shops within the authority of assigned jurisdiction.
Authorizes interim deviations from procedures and recommends alternate course of action in resolving problems critical to current requirements.
Verified compliance with federal, state and local regulations regarding dispatch operations and safe driving.
10/2021 to 07/2022
DIRECTOR oF LOGISTICS LNO tO JTFSAmplitude – Chicago, IL,
Responsible for audit to close out open and legacy accounts for Operation Wasp Speed Covid Mission.
Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing.
Served as the LNO to NY State Director of Logistics to the field units.
Managed cross-functional team in identifying and transitioning to new freight vendor to save $120,000,000 for the duration of the Covid support mission by NY State and Fema.
Coordinated and oversaw execution of logistics operations.
Managed unit operations, move coordination and training programs.
Identified and implemented supply chain improvement opportunities.
Oversaw all logistics functions for key departments, including general engineering, maintenance, tactical and health services.
Fostered strong relationships with local and national vendors and suppliers.
Handled and prioritized high call volumes and vendor inquiries.
Managed complex emotional vendor situations promptly and professionally.
Collaborated with cross-functional divisions managers and manufacturing to develop chain efficiencies.
Followed established procedures and protocols regarding loads to promote integrity of shipments.
Performed continuous cold calling to build strong sales pipeline.
Led and managed projects to support logistics efforts and plans.
04/2021 to 09/2021
GOCOM ORDNANCE aND MAINTENANCE NCO53RD TROOP COMMAND – City, STATE,
Coordinated tactical logistics for assault support missions, rapid ground refueling, low-level flight, and aerial delivery
Responsible for performing a wide range of supply, maintenance management, and operational functions in the Army Maintenance Management System and GCSS – Army system
Responsible for requisitioning, receiving, reconciliation, inventory, equipment status reporting, issuing/dispatching, and equipment maintenance file update
Responsible for requisitions components needed for maintenance/repair of various types of major end items (automotive [wheel and track vehicles], support equipment), and different office products and supplies
Responsible for ensuring detailed editing and descriptions in standard formal government specifications or with detailed purchase descriptions and part numbers
Researches supply, maintenance manuals, and commercial catalogs to determine ability to interchange and locate substitute parts; tests government supply system's ability to meet the deadline for delivery and compares price quotes of various potential supply sources
Specialized knowledge with automated maintenance/supply databases to enter, correct, and retrieve recurring maintenance reports and structure and retrieve technical reports
Investigate problems and communicate effectively when contacting item managers, national inventory control points, and depots to expedite receipt of repair parts.
Determined training needs and developed related classes.
Developed complete training programs and led training using expert learning techniques.
10/2019 to 03/2021
AIDE to 42D Division CG & CSM42ND Infantry Division, Army – City, STATE,
Serves as Aide-de-Campe to the Commanding General of the 42nd Infantry Division and Division Command Sergeant Major.
Responsible for planning social events, assisting the General in personal matters, planning travel, and completing special tasks as requested by the MG & the DCSM.
Provides draft itineraries for command group travel to Secretary of the General Staff team for coordination and finalizes travel details with SGS team (NCOIC, EAA, and PSD)
Facilitate/ coordinate command group travel through unit POCs, LNOs, embassies
Responsible for travel execution and trouble-shooting
Prepare/submit EXSUMs as needed following engagements
Manage individual calendars, including BR events, appointments, and travel
Prepare or coordinate read-ahead for meetings: bios, slides, etc
Serve as a final review of all documents/products presented to GO/CSM
Review bio with GO/CSM quarterly and provide updates to DSGS
Facilitate GO/CSM completion of routine administrative tasks
Coordinates protocol activities and facilitates meetings/office calls hosted or attended by the GO's/CSM's
Manages principal's Outlook calendar.
07/2017 to 10/2019
SAP TACTICAL & BUILDING MANAGERGCSS, Joint Task Force Empire Shield – City, STATE,
Serves as the full deputy to the Tactical equipment usage and Logistics (J4), HHC JTF-ES
As a deputy incumbent, participates without limitation in developing and executing JTF-ES plans, policies, and procedures related to supporting services, hazardous material, host nation support, logistics exercises, and transportation during peace stability operations and state missions
Provides advice, guidance and develops and executes programs and projects on all aspects of logistics for the command
Responsible for service component and joint logistics, including supply, maintenance, transportation, procurement, logistics automation, host nation support, food service, field services, and health services in support of JTF-ES and state mission contingencies
Principal logistics advisor to the NCOIC of tactical types of equipment.
08/2014 to 03/2017
ARMY S1 ADMIN SPECIALISTDIVISION OF MILITARY AND NAVAL AFFAIRS – City, STATE,
COMMAND POST & S1
Organized and maintained order documentation.
Conducted inventory checks and resolved discrepancies.
Aided senior leadership with report generation to utilize process improvements.
Responsible for application of BAH, LODs, DSRs, Personal leave days, Work/ Pass days, and Federal and M- Day Policy evaluation
As a specialist of S1 (ADMINISTRATION), I'm responsible for over 174 service member's payroll, Company Daily Strength Report, Line of Duty Packets with enormous oversight on over $30MIL in nominal value for the Joint Task Force Empire Shield, Quick Response Unit of the State of New York and the Division of Military and Naval Affairs
As a specialist of the Command Post section, I have a daily responsibility of overseeing the armory, tracking weapons nomenclature and who it's assigned to, and drawing and receiving armor and weapons
Again, I am also responsible for over 40 new SUV state-owned vehicles and tracking mileage, destination, and condition of all these assets and properties of the TASK FORCE
Responsible for monitoring a system designed to respond to a wide range of terrorist incidents
By developing a highly trained force in incident response and command, the Task Force prepares for domestic emergencies caused by humans or natural phenomena using lessons learned and best practices.
01/2010 to 01/2014
Deputy Hotel Manager /Hotel Night AuditorWyndham Hotels & Resorts – City, STATE,
Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
Assisted hotel guests with check in and out procedures courteously.
Audited and balanced cash and credit transactions daily and reset register for next day's operations.
Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
Documented wake-up requests and set up automatic calls in system.
Completed nightly updates to hotel rates and individual room charges.
Ran end-of-day computer functions and closed out reports, submitting details to [Job title] for review.
Checked auditing discrepancies by reconciling cash drop and credit card transactions.
Directed and trained new staff on procedures, service standards and productivity strategies and provided assistance and mentoring.
Maintained well-stocked and presentable complementary food and beverage station.
Updated accounts and logs throughout shift to keep up with all requirements.
Attended mandatory meetings for hotel staff and brought issues to attention of upper management.
Produced accurate line-item guest bills detailing individual charges and explained each to customers to maximize satisfaction.
Monitored reservations to track incoming parties and special events.
Generated daily, weekly and monthly Occupancy reports to close out day and meet objectives.
Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
Prepared weekly payroll for team of salaried and hourly employees.
Informed travelers of hotel security features and offered details regarding fire and emergency procedures.
Volunteered to take on duties and tasks for Hotel Manager and General Manager during peak periods or staff absences.
Used Windows and Microsoft Office to analyze finances and create detailed forecasts for day staff.
Posted nightly checks and vendor payments worth up to $20000, keeping detailed records and receipts.
12/2006 to 11/2009
National CoordinatorPRESIDENTS SPECIAL INITIATIVE, GHANA GOV'T | ACCRA – City, STATE,
Drafted proposals and documents displaying company benefits and rates.
Identified ideal methods for planting, cultivating, harvesting and other aspects for horticultural products.
Coordinated and carried out breeding research to enhance crop quality and overall yield.
Planned and managed operations to achieve objectives within budgets.
Responsible for the operational setup and appointments of FIELD OPERATORS across the nation
Directly responsible for national funds usage on project disbursements and its implementation
Macro manages Nursery Operations, Nursery Operators, Plantations, Farms, including Farm Base Organizations and National Plantation Secretariat
Supervises
Field Managers and Farmers under the Initiative of the President of Ghana Execute Nursery/ Forestation Site setup
Assessed crop production and quality to inform decisions regarding best planting, harvesting and climate effects.
Educated farmers and landowners on techniques to maximize plant growth and land use while preventing issues such as erosion.
02/2005 to 12/2006
Director of CommunicationsEXPERTS CONSULT LTD – City, STATE,
Partnered with internal business stakeholders, subject matter experts and thought leaders to develop internal and external content to highlight purpose-driven projects and unique culture.
Wrote and edited campaigns to deliver on strategies and meet project objectives.
Managed multiple projects and tasks simultaneously while managing client expectations.
Produced internal newsletter and employee communications to keep personnel informed of corporate events and programs.
Led communications department with 160 employees, delivering consistent job training to improve skills.
Leverage expertise to devise and actualize corporate communication plans.
Served as primary point of contact for incoming media calls.
Performed crisis management and preemptive planning for department.
Devised and oversaw communication strategies for specific purposes and long-term implementation.
Performed crisis management and preemptive planning for the department
Handled communications and marketing budgets and implemented effective financial strategies
Devised and oversaw communication strategies for specific purposes and long-term implementation
Served as the primary point of contact for incoming media calls
Responsible for managing the public relations aspect within an organization
Builds and sustains a company's reputation for quality, reliability, and customer satisfaction
Writes and delivers press releases and handles all communication sent to the public
Manage company brand and reputation and ensure the public views the organization favorably
Create and launch press releases and marketing campaigns and contact media members to set up interviews with company reps
Get the company featured on radio, TV, or the Internet and ensure that all opportunities for the CEO are thoroughly vetted
Drive corporate strategy and message development, pitch, and announcement strategies
Determines communications strategy and executes programs to deliver communications objectives throughout the organization
Develop communication strategies for delivery of corporate culture and business strategy.
06/2004 to 10/2004
IT CONSULTANT/SALES REPRESENTATIVEGUINNESS GHANA LIMITED, FANTEAKWA DISTRIBUTORS – City, STATE,
Responsible for fostering relationships with customers to expand customer base and retain business
Contacted new and existing customers to outline the benefits of products
Improved overall customer purchasing experiences to promote steady revenue.
Education and Training
Expected in 05/2021 to to
Bachelor of Arts: SECURITY AND EMERGENCY MANAGEMENT UNIVERSITY oF ARIZONA, GLOBAL CAMPUS - San Diego, CA GPA:
Expected in 10/2003 to to
DIPLOMA: E- TECH COMPUTING NIIT COLLEGE - ACCRA, GPA:
Expected in 05/2002 to to
High School Diploma: NIIT - ACCRA, GPA:
Expected in 12/1999 to to
Technical Or Occupational Certificate
COMPUTER PROGRAMMING AND DATABASE: ST. AUGUSTINES COLLEGE - CAPE, GPA:
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Resume Overview
School Attended
UNIVERSITY oF ARIZONA, GLOBAL CAMPUS
NIIT COLLEGE
NIIT
ST. AUGUSTINES COLLEGE
UNIVERSITY oF MARYLAND
Job Titles Held:
Liaison Officer J4/Liaison Officer J8
DIRECTOR oF LOGISTICS LNO tO JTFS
GOCOM ORDNANCE aND MAINTENANCE NCO
AIDE to 42D Division CG & CSM
SAP TACTICAL & BUILDING MANAGER
ARMY S1 ADMIN SPECIALIST
Deputy Hotel Manager /Hotel Night Auditor
National Coordinator
Director of Communications
IT CONSULTANT/SALES REPRESENTATIVE
Degrees
Bachelor of Arts
DIPLOMA
High School Diploma
Technical Or Occupational Certificate
COMPUTER PROGRAMMING AND DATABASE