LiveCareer-Resume

liaison resume example with 17+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

My work background does include Hospitality and Communications. I have been raised to be in a business setting but also love to engage with various people and departments to maximize great results. I am a go getter and strive for only excellence in everything single thing that I do. My work ethic is on par with any Team Lead. I thank you for this opportunity and look forward to speaking with you soon.

Skills
  • Dining customer service
  • Point of Sale (POS) system operations
  • Wine pairings
  • Liquor, wine and food service
  • Special dietary requirements
  • Dish preparation
  • Table Bussing
  • Menu memorization
  • Effective customer upselling
  • Food safety understanding
  • High-volume dining
  • Check payment processing
  • Menu knowledge
  • Safe food handling
  • Relationship management
  • Quality control
Experience
01/2015 to 12/2021 Liaison Wellstar Health System | Jackson, GA,
  • Collaborated and spoke with entities both inside and outside of the business.
  • Composed and thoroughly reviewed feedback and data to help improve rapport between Got Ya Covered Staffing and other entities.
  • Served as key corporate representative, liaising with various parties in support of operational excellence.
  • Improved outreach with strong community relations and positive connects with teachers.
01/2010 to 01/2015 Server Sonnenalp Resort Of Vail | Vail, CO,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
04/2006 to 07/2009 Cocktail Server Columbia Country Club | Chevy Chase, MD,
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Checked identification prior to serving.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
05/2003 to 05/2005 Server Southern Glazer's Wine And Spirits, Llc | Shreveport, LA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
Education and Training
Expected in to to | Real Estate And Business Administration Chaffey College, Rancho Cucamonga, CA GPA:
Expected in to to | Culinary Arts International Culinary Institute For Foreigners , Bastian, VA GPA:

I attended 2005-2006 studying authentic Italian cuisine.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Chaffey College
  • International Culinary Institute For Foreigners

Job Titles Held:

  • Liaison
  • Server
  • Cocktail Server
  • Server

Degrees

  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: