Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
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Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Strong ability to perform effectively under high pressure and fast paced situations while maintaining excellent customer service.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Computed accurate sales prices for purchase transactions.Managed quality communication, customer support and product representation for each client.
Assist dentist in surgical procedures, perform back office duties, educates patients by giving oral hygiene, plaque control, and postoperative instructions, maintains patient confidence and protects operations by keeping information confidential, maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies, bringing comfort to highly anxious patients.
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Resume Overview
School Attended
- Liberty University
- SJVC
Job Titles Held:
- Level 4 Associate
- Receptionist/Customer Service Representative
- Dental Assistant
Degrees
- Bachelor of Arts
- Associate of Science
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