Organized multi-tasker effectively managing multiple projects simultaneously in a fast-paced environment. Three-year Proofreader with wide range of document style experience. Consistent and reliable.
Public policy background
Data collection and analysis
Creative problem solver
Inter-governmental and legislative relations
Exceptional organizational skills
Superb writer and editor
Legislative Correspondent August 2016 to CurrentUnited States Senate － Washington, D.C.
Represent the senator at events and in constituent meetings, assist the senator with policy prioritization.
Coordinate meetings and create briefings for the senator and senior legislative staff.
Draft responses to constituent mail.
Interview, hire, on-board, train, and manage group of five interns per season.
Wrote and revised memos, budgetary documents and press releases.
Support Legislative Assistant in research.
Plan and organize constituent outreach.
Monitor legislation and analyze initiatives.
Research and seek stakeholders for new bills.
Case Manager June 2015 to June 2016Renton Area Youth and Family Services － Renton, Washington
Responsible for the completion of grant registration forms and accurate reporting to the organizations three major funders including the Department of Education.
Serves as the case manager for 16 youth which included conducting interviews and leading them through academic and personal goal setting activities delivering outcomes that included reduced juvenile recidivism.
Documents the progress of youth within their case notes to keep record of their growth & small group facilitation.
Partnered in the development of the social justice committee, which has developed a framework to aid staff in supporting youth of color; and provided diversity training to all of the staff members at the agency.
Program Intern July 2014 to July 2015People of Color Against AIDS Network POCAAN － Seattle, Washington
Received training in counseling, recording, referral procedures and became certified in HIV testing.
Served as a member of implementing a CDC funded program to incentivise HIV testing among high-risk communities and provided support in marketing the program and conducting testing.
Conducted donor outreach activities in collaboration with fellow staff members, resulting in raising over six figures.
On-boarded 4 new hires on a monthly basis, providing them with essential training on HIV procedures, agency guidelines, and expectations; assisted the HR Director as needed with employee relations tasks.
Compliance Resolution Officer May 2014 to July 2016Delta Airlines － SeaTac, Washington
Responsible for staying current on regulatory rules and changes within the industry.
Determine potential discrepancies.
Consistently meets safety guidelines, metrics, and other expectations that enable on time flight departures.
Resolve passenger complaints in order to avoid mediation and/or arbitration with the Department of Transportation.
Lead a team of 4 individuals that acted as the service recovery team which is responsible for easing the inconveniences that disabled passengers may face; developed an innovative solution which allows customers with disabilities to request wheelchairs via phone.
Bachelor of Arts (B.A : Social Welfare Diversity, June 2016UNIVERSITY OF WASHINGTONSocial Welfare Diversity 3.5 Recipient of Multicultural Scholarship, Truman Scholar, graduated with honors.
Associate of Arts (A.A) : June 2014SOUTH SEATTLE COLLEGE3.5 Foundation Scholar and member of Phi Theta Kappa Honor Society
English (Primary language) - Somali (Professional working proficiency) - Arabic (conversational and literate)
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Companies Worked For:
United States Senate
Renton Area Youth and Family Services
People of Color Against AIDS Network POCAAN
UNIVERSITY OF WASHINGTON
SOUTH SEATTLE COLLEGE
Job Titles Held:
Compliance Resolution Officer
Bachelor of Arts (B.A : Social Welfare Diversity , June 2016 Associate of Arts (A.A) : June 2014
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