• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Leave Representative
Please provide a type of job or location to search!
SEARCH

Leave Representative Resume Example

Love this resume?Build Your Own Now
LEAVE REPRESENTATIVE
Professional Summary

Driven and compassionate healthcare professional with 15 years hands-on experience in fast-paced residential and healthcare management center. Accountable and responsible with a strong focus on delivering excellent customer service.

Education and Training
Associate of Applied Science : Computer Aided Design, 2008Westwood College - City, State, Tarrant

Coursework in Health Services

Skill Highlights
  • Proven patience and self-discipline
  • Motivation techniques specialist
  • Confident public speaker
  • Government relations knowledge
  • Patient-oriented
  • Personal and professional integrity
  • Financial aptitude

  • Sound decision making
  • Staff training and development
  • In-depth claims knowledge
  • Claims analysis and review specialist
  • Critical thinking proficiency
  • Effectively influences others
  • Relationship and team building
Professional Experience
Leave Representative
August 2011 to October 2015
Hobby Lobby - Albuquerque , NM
  • Serves as the subject matter expert for leave and worker's compensation programs in alignment and under the general direction guidance of HR leadership.
  • Administrates all aspects of leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, Pregnancy, PL, and Contingent Transfer).
  • As while as worker's compensation program is managed in accordance with applicable OSHA and worker's compensation laws.
  • Track hours used/ taken and work closely with HR and payroll to ensure that pay is accurate and correct.
  • Independently approves and/or denies leave cases based on relevant medical information.
  • Organizes all medical information and ensures that employee privacy guidelines are closely monitored and effectively executed.
  • Claims are submitted to 3rd party within 2 business days from the date of the incident.
  • Works closely with associates to ensure that all relevant completed medical documentation is submitted for timely review.
  • Coordinates all aspects of return to work for association on leave.
  • Meets regularly to review the claims and case statues statues.
  • Ensure that STD claims are coordinated with FMLA or general medical cases.
  • Performs all other duties as assigned or required.
Sales and Service Associate
January 2004 to January 2010
Popular Inc - Rosemont , IL
  • Resolve customer complaints via phone and face to face interaction.
  • Use telephones to reach out to customer and verify accounts information.
  • Take payment information and other pertinent information such as address and phone numbers.
  • Place and cancel orders while updating accounts.
  • Answer questions about customers' accounts or general questions attempts to persuade customers to reconsider cancellation.
  • Jumped in to fill gaps for on call rotation when necessary.
  • Assist customers with routine account related request such as: funds transfer, automatic funds transfer, stop payments, inquiries about bank deposits products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings account transaction, funds availability, and check verification request by 3rd parties.
  • Cross sell bank products and services based on customer needs in accordance with the bank's program standards.
  • Research and resolve customer problems and questions regarding electronic funds transfers and initiate "Reg E" disputes when appropriate.
  • Process necessary paperwork to rebate customer service charges.
  • Verify information on ATM/debit card applications to the information in customer database.
  • Maintained the bank's file for currency transaction reports, customer safekeeping receipts, loans and trust collateral receipts, commercial resolution, power of attorney, miscellaneous deposit documentation and general correspondence.
Customer Services Representative
January 2003 to January 2004
Cintas Corporation - Santa Rosa , CA
  • Receives and displays merchandise and/or equipment in accordance with established policies and procedures.
  • May create displays and assist in designing marketing campaigns.
  • Performs miscellaneous job-related duties as assigned.
  • Operates computerized cash register to conduct sales transactions; handles cash, and makes change as required.
  • Sells merchandise, advises customers on merchandise price, features, and/or on fees and services.
  • Assists individual and/or institutional customers in the ordering and, as appropriate, delivery of merchandise.
  • Prepares routine daily reports such as sales, accounts receivable/payable, orders, credit card receipts, and/or bank deposits.
Skills

Excellent interpersonal skills

Compassionate and trustworthy

Detail-oriented

Medical terminology and record keeping

Staff training/motivation/development

Regulatory compliance

People skills: enthusiastic people person, advanced problem-solving, great organizational skills

Specialization: Staff training/motivation/development, Healthcare industry best practices, HIPAA compliance, Hospital medical service, Internal medicine, Medicaid regulations, Medical and clinical services, Medical terminology, OSHA regulations, OSHA/FDA, Patient case management, Policy development and implementation, Certified in First Aid and Eligibility determination


ADA, ATM, attorney, handles cash,Resolve customer complaints, customer service, database, documentation, HR, leadership, policies, Research, sales, telephones,

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info

Resume Overview

School Attended

  • Westwood College

Job Titles Held:

  • Leave Representative
  • Sales and Service Associate
  • Customer Services Representative

Degrees

  • Associate of Applied Science : Computer Aided Design , 2008

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Leave-of-Absence-Representative-resume-sample

Leave of Absence Representative

Sedgwick Claims Management Services, Inc.

Cincinnati , OH

Leave-Specialist-resume-sample

Leave Specialist

James Avery Jewelry

Bee Cave , TX

HR-Manager-and-Leave-of-Absence-Coordinator-resume-sample

HR Manager and Leave of Absence Coordinator

Columbia Banking System, Inc.

Tacoma , WA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.