Experienced in achieving consistent results with a determined and disciplined approach to handling leasing needs. Driven and hardworking leader with a demonstrated record of success in team leadership and operations management. Familiar with all documentation, reporting and compliance requirements.
Skills
MS words
MS excel
Outlook
Windows 10
QuickBooks
Rent manager
Onesite
Yardi
NWP
Pay-Lease
BlueMoon
SureDeposit
Accounts payables
Accounts receivables
Computer savvy, 45 wpm
Education and Training
Lonestar CollegeTomball, TXExpected in 2012 ā āAssociate of Arts:Education - GPA:
Experience
Mac Property Management - Leasing Specialist / Assistant Property Manager Kansas City, MO, 11/2018 - 08/2020
Oversee evictions
Input all monies, move in's, move out's and renewals.
Processed final account statements.
Input bills and purchase orders daily
Assisted in property due diligence
Managed scheduling and ordering of supplies
Provide support to staff to encourage team work and lead as an example and mentor in creating a harmonious environment.
General Office Duties.
Received, checked and processed applications for new leases.
Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
Wrote and filed reports each day on current leasing activities.
Conducted background checks on applicants.
Monitored status of all active leases.
Took prospective clients on property tours, answered questions and addressed concerns.
Contacted and followed up with tenants on renewal notices.
Welcomed guests to leasing office, asked open-ended questions and offered assistance with any issues or concerns.
Handled all security deposit refunds.
Maximus, Inc. - Leasing Manager Oklahoma City, OK, 01/2016 - 11/2018
General Office Duties
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Trained staff on compliance, policies and procedures to maximize success.
Received, checked and processed applications for new leases.
Created and managed effective marketing strategies.
Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Ran background checks on potential tenants to evaluate criminal records and credit statuses.
Wrote and filed reports each day on current leasing activities.
Provided potential tenants tours of properties.
Cross-trained in every store role to maximize operational knowledge.
Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
Conducted surveys of property market to obtain information on current trends.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
Maintained accurate records of all correspondence with and from tenants.
Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
Encouraged prospective tenants to fill out applications after property tours.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Maintained emails at a fast pace, in order to complete tasks required by management and/or drivers
Assisted with dispatch in scheduling loads for drivers on the switch board
Communicated with the drivers loads throughout the day Scheduled appointments with plants / customers / vendors for entry at a location Took calls for drivers needing assistance with directions / loading their cards / etc.
Crossed trained with dispatch to assist with changes that is made when a dispatcher is busy Made sure all emails are assisted with from am to pm for completed tasks End of the day reports to management.
Recorded all customer shipping requirements for future reference so that only specific carriers would be used for deliveries.
Relayed information between drivers and recipients, including ETA and potential delays.
Coordinated with freight forwarders to expedite international shipments.
Performed routine office tasks, including copying, answering telephones, file management and data entry to keep operations at optimal levels and better serve internal and external customers.
Worked with vendors to obtain optimal delivery schedules.
Checked items into computer system, printed labels and directed drivers to locations.
3D Valve And Repair, LLC - Office Manager City, STATE, 03/2009 - 02/2015
General office duties
Prepared packets for machinists
Quoted materials needed for all turnkey jobs
Purchased all materials for quotes outsourced, all office supplies, employee uniforms, etc.
Maintained all shipping and receiving responsibilities (forklift certified)
Data entry for parts documentation and inspections
Account payables/ receivables
Prepared and maintained Vendor and customers account files.
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