(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Experienced in achieving consistent results with a determined and disciplined approach to handling leasing needs. Driven and hardworking leader with a demonstrated record of success in team leadership and operations management. Familiar with all documentation, reporting and compliance requirements.

  • MS words
  • MS excel
  • Outlook
  • Windows 10
  • QuickBooks
  • Rent manager
  • Onesite
  • Yardi
  • NWP
  • Pay-Lease
  • BlueMoon
  • SureDeposit
  • Accounts payables
  • Accounts receivables
  • Computer savvy, 45 wpm
Education and Training
Lonestar College Tomball, TX Expected in 2012 Associate of Arts : Education - GPA :
Mac Property Management - Leasing Specialist / Assistant Property Manager
Kansas City, MO, 11/2018 - 08/2020
  • Oversee evictions
  • Input all monies, move in's, move out's and renewals.
  • Processed final account statements.
  • Input bills and purchase orders daily
  • Assisted in property due diligence
  • Managed scheduling and ordering of supplies
  • Provide support to staff to encourage team work and lead as an example and mentor in creating a harmonious environment.
  • General Office Duties.
  • Received, checked and processed applications for new leases.
  • Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
  • Wrote and filed reports each day on current leasing activities.
  • Conducted background checks on applicants.
  • Monitored status of all active leases.
  • Took prospective clients on property tours, answered questions and addressed concerns.
  • Contacted and followed up with tenants on renewal notices.
  • Welcomed guests to leasing office, asked open-ended questions and offered assistance with any issues or concerns.
  • Handled all security deposit refunds.
Maximus, Inc. - Leasing Manager
Oklahoma City, OK, 01/2016 - 11/2018
  • General Office Duties
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Trained staff on compliance, policies and procedures to maximize success.
  • Received, checked and processed applications for new leases.
  • Created and managed effective marketing strategies.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Ran background checks on potential tenants to evaluate criminal records and credit statuses.
  • Wrote and filed reports each day on current leasing activities.
  • Provided potential tenants tours of properties.
  • Cross-trained in every store role to maximize operational knowledge.
  • Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
  • Conducted surveys of property market to obtain information on current trends.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Maintained accurate records of all correspondence with and from tenants.
  • Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Resort Lifestyle Communities - CSR
Bradenton, FL, 02/2015 - 01/2016
  • Maintained emails at a fast pace, in order to complete tasks required by management and/or drivers
  • Assisted with dispatch in scheduling loads for drivers on the switch board
  • Communicated with the drivers loads throughout the day Scheduled appointments with plants / customers / vendors for entry at a location Took calls for drivers needing assistance with directions / loading their cards / etc.
  • Crossed trained with dispatch to assist with changes that is made when a dispatcher is busy Made sure all emails are assisted with from am to pm for completed tasks End of the day reports to management.
  • Recorded all customer shipping requirements for future reference so that only specific carriers would be used for deliveries.
  • Relayed information between drivers and recipients, including ETA and potential delays.
  • Coordinated with freight forwarders to expedite international shipments.
  • Performed routine office tasks, including copying, answering telephones, file management and data entry to keep operations at optimal levels and better serve internal and external customers.
  • Worked with vendors to obtain optimal delivery schedules.
  • Checked items into computer system, printed labels and directed drivers to locations.
3D Valve And Repair, LLC - Office Manager
City, STATE, 03/2009 - 02/2015
  • General office duties
  • Prepared packets for machinists
  • Quoted materials needed for all turnkey jobs
  • Purchased all materials for quotes outsourced, all office supplies, employee uniforms, etc.
  • Maintained all shipping and receiving responsibilities (forklift certified)
  • Data entry for parts documentation and inspections
  • Account payables/ receivables
  • Prepared and maintained Vendor and customers account files.
  • Maintained accounting records; account reconciliation
  • Processed all payroll for employees and contractors
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Spearheading special projects through effective emergency resolution.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Greeted visitors promptly and directed to correct locations.

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School Attended

  • Lonestar College

Job Titles Held:

  • Leasing Specialist / Assistant Property Manager
  • Leasing Manager
  • CSR
  • Office Manager


  • Associate of Arts

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