Leasing Specialist / Assistant Property Manager Resume Example
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LEASING SPECIALIST / ASSISTANT PROPERTY MANAGER
Summary
Experienced in achieving consistent results with a determined and disciplined approach to handling leasing needs. Driven and hardworking leader with a demonstrated record of success in team leadership and operations management. Familiar with all documentation, reporting and compliance requirements.
Skills
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Experience
11/2018 - 08/2020Mac Property ManagementKansas City , MO
Leasing Specialist / Assistant Property Manager
- Oversee evictions
- Input all monies, move in's, move out's and renewals.
- Processed final account statements.
- Input bills and purchase orders daily
- Assisted in property due diligence
- Managed scheduling and ordering of supplies
- Provide support to staff to encourage team work and lead as an example and mentor in creating a harmonious environment.
- General Office Duties.
- Received, checked and processed applications for new leases.
- Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
- Wrote and filed reports each day on current leasing activities.
- Conducted background checks on applicants.
- Monitored status of all active leases.
- Took prospective clients on property tours, answered questions and addressed concerns.
- Contacted and followed up with tenants on renewal notices.
- Welcomed guests to leasing office, asked open-ended questions and offered assistance with any issues or concerns.
- Handled all security deposit refunds.
01/2016 - 11/2018Maximus, Inc.Oklahoma City , OK
Leasing Manager
- General Office Duties
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
- Trained staff on compliance, policies and procedures to maximize success.
- Received, checked and processed applications for new leases.
- Created and managed effective marketing strategies.
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
- Ran background checks on potential tenants to evaluate criminal records and credit statuses.
- Wrote and filed reports each day on current leasing activities.
- Provided potential tenants tours of properties.
- Cross-trained in every store role to maximize operational knowledge.
- Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
- Conducted surveys of property market to obtain information on current trends.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
- Maintained accurate records of all correspondence with and from tenants.
- Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
- Encouraged prospective tenants to fill out applications after property tours.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
02/2015 - 01/2016Resort Lifestyle CommunitiesBradenton , FL
CSR
- Maintained emails at a fast pace, in order to complete tasks required by management and/or drivers
- Assisted with dispatch in scheduling loads for drivers on the switch board
- Communicated with the drivers loads throughout the day Scheduled appointments with plants / customers / vendors for entry at a location Took calls for drivers needing assistance with directions / loading their cards / etc.
- Crossed trained with dispatch to assist with changes that is made when a dispatcher is busy Made sure all emails are assisted with from am to pm for completed tasks End of the day reports to management.
- Recorded all customer shipping requirements for future reference so that only specific carriers would be used for deliveries.
- Relayed information between drivers and recipients, including ETA and potential delays.
- Coordinated with freight forwarders to expedite international shipments.
- Performed routine office tasks, including copying, answering telephones, file management and data entry to keep operations at optimal levels and better serve internal and external customers.
- Worked with vendors to obtain optimal delivery schedules.
- Checked items into computer system, printed labels and directed drivers to locations.
03/2009 - 02/20153D Valve And Repair, LLCCity , STATE
Office Manager
- General office duties
- Prepared packets for machinists
- Quoted materials needed for all turnkey jobs
- Purchased all materials for quotes outsourced, all office supplies, employee uniforms, etc.
- Maintained all shipping and receiving responsibilities (forklift certified)
- Data entry for parts documentation and inspections
- Account payables/ receivables
- Prepared and maintained Vendor and customers account files.
- Maintained accounting records; account reconciliation
- Processed all payroll for employees and contractors
- Solicited vendor quotes to determine optimal material purchase pricing.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Spearheading special projects through effective emergency resolution.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Enhanced customer satisfaction ratings by resolving account issues efficiently.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Greeted visitors promptly and directed to correct locations.
Education and Training
2012City, State
Associate of Arts in EducationLonestar College
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Resume Overview
School Attended
- Lonestar College
Job Titles Held:
- Leasing Specialist / Assistant Property Manager
- Leasing Manager
- CSR
- Office Manager
Degrees
- Associate of Arts in Education
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