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Learning Management System Team Leader Resume Example

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LEARNING MANAGEMENT SYSTEM TEAM LEADER
Objective

Assistant Director, Learning Technology Platforms 


Career Overview

I have over 7 years' experience in the educational IT field, and I am well versed in the area of Information Systems (for hardware, application software and system networking). As the Learning Systems team leader at California State University, Sacramento, I have proven experience in leading and managing a team of information systems professionals in the successful delivery of Learning Management System services, as well as a thorough knowledge of the process & procedures of the corporate environment.

Qualifications
  • Excellent oral, written and interpersonal communication skills
  • Strong collaborative skills
  • Strong problem solving and analytical skills
  • Extensive experience in technical writing / documentation
  • Extensive experience in system analysis, data administration services and project management
  • Good knowledge and experience in capacity and scalability planning
  • Extremely responsible, be able to meet deadlines
Technical Skills

Programming Skills 

C, C++, Java, Shell Scripting, Visual Basic 6, .NET, XML, ASP, JSP, PHP

Database 

Microsoft SQL Server 2000/2005, Microsoft Access, MySQL, Oracle 10g/11g

Operating System & Networking 

Windows Server 2003/2008/2012, RedHat Linux, Sun Solaris, Novell Netware 4.x, 5.x, TCP/IP, VPNs, NetApp

Work Experience
Learning Management System Team Leader04/2011 to CurrentCalifornia State University, SacramentoSacramento, CA - USA
  • Administering the campus Blackboard Learning Management System environment (Blackboard Learning CE8 & Learn 9.1)
  • Coordinating various technical and operational support teams for infrastructure, application, database, servers, Help Desk and related issues for management of the LMS systems
  • Coordinating all activity with LMS support staff and ensuring all support activity is closely aligned with user needs
  • Leading and playing major role in feasibility studies, capacity planning, and product integration issues, with emphasis on integration of web Portal (uPortal), PeopleSoft, Data Warehouse (Cognos), Library information system, collaboration, mobility, digital material management, and similar products and features
LMS & Database Administrator07/2007 to 03/2011Medicine Hat CollegeMedicine Hat, AB - CANADA
  • Administered the Database structures for College's Database Systems
  • Analyzed and optimized Microsoft SQL Server production databases
  • Managed and developed the College's Blackboard Learning Management System (v.7.1, v.7.2, v.8.0, v.9.1)
  • Provided system training and assistance in course creation and Blackboard use for Blackboard System users
  • Provided support for the College's Student Information System implementation (CampusVue & CampusPortal)
  • Developed and implemented APAS (Alberta Post-secondary Application System) & ATOMS (Apprenticeship Trade and Occupation Management System) with Alberta Education for College Student Services
IT Specialist02/2007 to 07/2007Haul-All Equipments Systems Ltd.Lethbridge, AB - CANADA
  • Planned, developed and implemented the Department budgets, obtained competitive prices from suppliers, where appropriate, to ensure cost effectiveness
  • Evaluated user needs and system functionality, scheduled upgrades and security backups of hardware and software systems (Novell Netware System, Windows 2003 Server and company application systems built by FoxPro, VB.net and MS SQL Server System)
  • Ensured the smooth running of all IT systems, including active directory services, anti-virus software, print services and email provision
Informational Technologist II / Licensing Specialist10/2006 to 02/2007Medicine Hat CollegeMedicine Hat, AB - CANADA
  • Maintained computer software applications, both network application and workstation based
  • Provided associated administrative and operational duties to support software purchase, installation and support
  • Filed, tracked and updated software licensing and software inventory
Programmer / Analyst (Co-op)05/2005 to 09/2005University of LethbridgeLethbridge, AB - CANADA
  • Did research on RCS (Revision Control System) for Information Technology department of the University of Lethbridge. Utilized Revision Control System to integrate with SQL Navigator for ORACLE Database environment
Professional Services

04/2011 to Current 

Member of LMS Advisory Committee, California State University, Sacramento

04/2011 to Current 

Member of IRT Change Management Committee, California State University, Sacramento

01/2008 to 03/2011 

Member of IT Change Management Committee, Medicine Hat College

08/2007 to 03/2011 

Member of Information Technology Engineering Committee, Medicine Hat College

Education and Training
Bachelor of Science: Computer Science (Co-operative Education)2006University of LethbridgeLethbridge, AB, CANADA
Diploma: Computer Systems Technology (Object – Oriented Specialty)2002Kingston CollegeVancouver, BC, CANADA
Certificate: Instructional Technology (Online)2013San Diego State UniversitySan Diego, CA, USA
Professional Training: Microsoft Operations Framework – ITIL Services Management2008Medicine Hat CollegeMedicine Hat, AB, CANADA
Certificate: Object – Oriented Systems Analysis & Design2002British Columbia Institute of Technology (BCIT)Burnaby, BC, CANADA
Scholastic Honours

Dean's Honour List, Faculty of Arts & Science – The University of Lethbridge (2006)

Computer Science Continuing International Award – The University of Lethbridge (2004)

Computer Science Entrance Award – The University of Lethbridge (2003)

Computer Science Relocation Award – The University of Lethbridge (2003)

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Resume Overview

Companies Worked For:

  • California State University, Sacramento
  • Medicine Hat College
  • Haul-All Equipments Systems Ltd.
  • University of Lethbridge

School Attended

  • University of Lethbridge
  • Kingston College
  • San Diego State University
  • Medicine Hat College
  • British Columbia Institute of Technology (BCIT)

Job Titles Held:

  • Learning Management System Team Leader
  • LMS & Database Administrator
  • IT Specialist
  • Informational Technologist II / Licensing Specialist
  • Programmer / Analyst (Co-op)

Degrees

  • Bachelor of Science : Computer Science (Co-operative Education) 2006
    Diploma : Computer Systems Technology (Object – Oriented Specialty) 2002
    Certificate : Instructional Technology (Online) 2013
    Professional Training : Microsoft Operations Framework – ITIL Services Management 2008
    Certificate : Object – Oriented Systems Analysis & Design 2002

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