learning facilitator resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Cybersecurity Specialist with proficiency in online security research, planning, execution, and maintenance. Skilled at training internal users on security procedures and preventive measures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

  • Erecting firewalls
  • Wireshark software
  • Qualys Cloud Platform
  • Data security
  • Symantec Endpoint Protection
  • Intrusion Test Oversight
  • Incident Response Management
  • CIS Compliance
  • Critical thinking skills
  • Implementing security programs
  • Java
  • Data Analytics
Expected in 05/2022 to to
Certification: Cyber Operations And Warfare
Kingsland University - Decatur, GA
Expected in 03/2001 to to
Medical Assistant Certification :
Ross Medical Education Center - Decatur - Decatur, GA
Expected in 05/1995 to to
High School Diploma:
Towers High School - Decatur, GA
Work History
01/2022 to Current
Learning Facilitator Cerner Hanover, MD,
  • Collected data on program efficacy through data analysis and implemented improvement solutions.
  • Facilitated dialogue between participants and program workers to provide the best possible program.
  • Supported interaction between students during group work activities using guided conversation.
  • Created, collected, and recorded data on student progress to determine the next steps for student success.
  • Supported students and individuals with connection issues, liaising between participants, families, and program executives about needs.
  • Helped students organize materials such as Learning Modules for class.
  • Motivated students to learn new content and complete assignments to earn revenue.
  • Monitored the progress of students and adjusted instructional strategies to meet specific needs more efficiently.
  • Implemented individual learning plans to help 40-100 students per course learn new skills and techniques for retention
04/2019 to Current
Quality Assurance Supervisor Legacy Dublin, OH,
  • Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
  • Monitored testing processes, test development and user acceptance testing.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement.
  • Used Office 365 to maintain database of test reports and calibration records.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
11/2017 to 12/2018
Senior Administrative Assistant American Speech-Language-Hearing Association Frederick, MD,
  • Coached new employees on administrative procedures, company policies, and performance standards.
  • Supported time-tested professional relationships, working with stakeholders to facilitate communication.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Kept files and records in content management systems such as MS SharePoint, EXCEL, and others.
  • Managed disbursement of information per executive request by monitoring client arrivals and access facility access.
  • Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
  • Expertly coordinated logistics for functions both within and outside of the organization.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Prepared flawless emails and other documents under the direction of the immediate supervisor.

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Resume Overview

School Attended

  • Kingsland University
  • Ross Medical Education Center - Decatur
  • Towers High School

Job Titles Held:

  • Learning Facilitator
  • Quality Assurance Supervisor
  • Senior Administrative Assistant


  • Certification
  • Medical Assistant Certification
  • High School Diploma

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