Leadership Development Instructor Supervisor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dynamic, qualified and highly ethical military professional with over 22 years of experience. Currently provides key Leadership Development instruction for the United States Coast Guard. Experienced in developing and executing diversity programs, process improvements strategies, project management, crisis management, team building, organizational cohesion, and leadership. Experienced at streamlining workflow, coordinating schedules, develops and implements feasible timelines and budgets, and possess skills to effectively lead cross-functional teams toward success. Possessing exemplary communication and leadership skills, excels in demanding, fast-paced environments with focus and determination.

  • Team Building/Leadership
  • Leadership Development Education
  • Project Management
  • Client Relations
  • Proficient in Microsoft Suite
  • Change Management
  • Certified MBTI Facilitator
  • The Leadership Challenge (TLC) Facilitator
Work History
Leadership Development Instructor, Supervisor, 06/2018 to 04/2021
U.S. Coast Guard City, STATE,
  • Assistant Planning Department head, leveraged partnerships and collaborated with other subject matter experts, internal and external stakeholders to develop learning objectives, plan, manage, and facilitate engaging forward- thinking leadership education across 33 courses, for 840 annual attendees.
  • Composed and/or reviewed materials related to policy statements, technical reports, and/or proposed policy change request.
  • Provided technical guidance and leadership for 16 senior level instructors, determined project scope and benchmarks, and reviewed progress/results for technical adequacy and completion.
  • Lead 24 teams through course instruction and mentored over 240 students during and after completion of coursework.
  • Lead and managed numerous projects by scheduling, monitoring, and controlling 13 annual leadership courses.
  • Researched and developed leadership education that facilitated/built consensus for organization policies, processes, and programs for implementation of 8 key strategies; leadership, professionalism, strategic thinking, team building, self-awareness, ethical decision making, performance feedback, and effective communications.
  • Plans, managed, and executed 10 annual graduation banquets, $100,000 budget, for more than 3000 attendees.
Equal Employment Opportunity Manager, Member, Supervisor, 07/2014 to 06/2018
U.S. Coast Guard, Outreach Program City, STATE,
  • Served one year as interim EEO Zone Manager, GS-12/13 position, provided executive level reports, presentations, and key policy, process, procedural advice on equitable workplace climate and culture, developed alternative solutions for Diversity, Equity, and Inclusion initiatives and fostered an organization free of discrimination, harassment, and bullying.
  • Researched/assessed organizational needs, developed, coordinated, and executed Civil Rights Awareness/Sexual Harassment Prevention training for executive level, mid-management, and junior partners; facilitating federal Equal Employment Opportunity training to more than 11,700, civilian and military, U.S. Coast Guard members.
  • Command climate analyst, partnered with senior leadership, program managers, and department heads, provided analytical/statistical reports on workplace climate, investigations, administrative inquiries; conducting more than 30 organization climate assessments, across 85 departments, to foster commitment to organizational policies, programs, and initiatives.
  • Member of Coast Guard's Partnership in Education (PIE), partnered with local elementary and secondary schools, created outreach strategies and developed relationships to mentor, provided tutoring, and foster community engagement for local initiatives and projects.
  • Volunteer member of The Neighborhood Developers (TND), sponsored community group, Community Enhancement Team in Chelsea, MA was instrumental in surveying land in the local community for opportunities to reclaim, rebuild, and manage public land.
Senior Command Advisor, 11/2010 to 07/2014
U.S. Coast Guard City, STATE,
  • Provided key policy guidance, expert advice to Commanding Officer on personnel issues, unit climate and culture, good order and discipline, and myriad unit concerns.
  • Served as Chairman and technical expert on high-level organizational committees such as Leadership, Diversity, and Advisory Council (LDAC) within the agency.
  • Prepared/provided detailed design input for USCG to rebuild of five- facility federal land reconstruction project totaling $40 million, that required strategic planning, evaluation, and progress updates .
  • Safety Officer and Occupational Medical Surveillance and Evaluation Program coordinator, provided general standing instructions on recurring assessments by establishing baseline unit safety instructions in accordance with applicable Code of Federal Regulations (CFR's), local and organizational policies, procedures and methods, federal regulations and laws.
  • Set priorities and deadlines for annual unit safety inspections, managed multiple health conservation programs for hearing, vision, and respiratory health for over 150 members which earned an excellent rating.
  • Utilized understanding of internal and external stakeholders needs, providing costumer focused input and guidance to leadership, in execution of 66 national security operations, 1,500 law enforcement missions, and 353 search and rescue missions.
  • Fostered and built relationships with community organizations and members in Brooklyn and Staten Island, NY, and lead casualty response team in completion of over 500 hours of debris removal, equipment repairs, and community/home repairs.
  • Consistently displayed professionalism and leadership and leveraged expert technical knowledge in training more than 65 mechanical engineers and electricians in law enforcement, power generation, and navigation systems; which bolstered employee development, proficiency, and leadership in conducting over 21,639 operational hours.
  • Prepared annual departmental budget, ranging from $10, 000 to $40,000, managed and reconciled micro- purchase cardholder program for civil engineering projects.
Certificate in Human Resources Management: , Expected in 04/2021
Sonoma State University - Rohnert Park, CA
Master of Science: Leadership, Expected in 07/2017
Northeastern University - Boston, MA
Professional Certificate in Project Management: , Expected in 07/2017
Northeastern University - Boston, MA
Bachelor of Arts: Interdisciplinary Studies, Sociology and Business, Expected in 07/2013
Columbia College - Columbia, MO
National Chief Petty Officer Association - Member

Coast Guard Commendation Medal – 2018, 2021

Coast Guard Achievement Medals - 2004, 2009, 2010, 2014

Coast Guard Good Conduct Medals - 2001, 2004, 2007, 2010, 2013, 2016, 2019

Coast Guard Commandant’s Letter of Commendation - 2001, 2005

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Resume Overview

School Attended
  • Sonoma State University
  • Northeastern University
  • Northeastern University
  • Columbia College
Job Titles Held:
  • Leadership Development Instructor, Supervisor
  • Equal Employment Opportunity Manager, Member, Supervisor
  • Senior Command Advisor
  • Certificate in Human Resources Management
  • Master of Science
  • Professional Certificate in Project Management
  • Bachelor of Arts

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