leadership development coordinator resume example with 15+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Knowledgeable and accomplished professional with 18 years experience in Leadership, Operations, and Training & Development. Results-driven Director adept at managing internal knowledge transfer through effective training techniques of multilevel leaders. I have proven successes in building successful and sustainable training programs and team development. I have increased year over year outcomes in sales, internal metrics, and employee satisfaction due to my influence and immediate impact throughout various departments within the organization. I excel in environments where I motivate, revive, and inspire teams through my training strategies or leading as a senior department head.
Skills
Certified Credit Union Executive Manager (CEM)
Proficient in creating training programs and curriculum
Cornell UniversityIthaca, NYExpected in ā āCEM-Certified Credit Union Executive Manager :CUES Advanced Management Program - GPA:
University of Phoenix, Expected in ā āPost MBA Certification:Organizational Leadership & Decision Making - GPA:
Independence UniversityOnline, Expected in ā āMBA:(Business Administration) - GPA:
Stevens Henager CollegeOgden, UTExpected in ā āBachelor of Health Science: - GPA:
Work History
Championx Corp. - Director of Workforce Education , , 06/2021 - Current
Coach and manage Workforce Educator team
Collaborate with VP of Learning in creation of Ent University curriculum
Provide support to internal business units through creation and delivery of specialized soft skills training content
Collaborate with development team and organizational leaders to assess technical and cultural learning needs of organization to ensure comprehensive on-boarding experience
Facilitate variety of leadership principles to various leadership teams throughout credit union
Identify knowledge gaps with regard to soft skills and provide training workshops and/or development solutions to meet employee needs
Observe educators and learners in classrooms to gather data and improve instruction and engagement opportunities
Ensure adult learning principles and advanced knowledge of group dynamics, along with strong facilitation skills are designed into training to ensure safe learning environment
Monitor progress toward organizational goals to ensure cost benefit is in line with desired outcomes and budgets
Created and implemented three intensive employee development programs for Aspiring , New , and Tenured leaders within the organization
Lead and Trained 80+ managers on monthly leadership calls on various advanced leadership topics
Facilitated development of 300+ aspiring leaders within the organization
Collaborated with VP of Human resources to develop management tools and trainings for leaders in regard to KPI's, annual performance reviews, and other performance metrics
Provided continuous mentorship to all levels of leaders to monitor progress of their leadership roadmap and provide training as necessary
Delivered variety of courses focused on Discipline, Consistency and Team Building topics to enhance communication, team cohesion and group performance
BriteSmile Dental - Associate Director of Admissions , , 11/2009 - 09/2019
Managed and developed team of 14 admissions consultants 6 financial planners, 5 GED instructors, and 4 Administrative Support Staff
Regional sales trainer for Admissions Consultants and Financial Planners
Developed comprehensive training program for new sales associates which included sales scripts and program delivery visual aids
Annual guest trainer and motivational speaker for Admissions and Financial Aid conferences in Las Vegas
Hosted weekly sales trainings covering product knowledge and obstacles to sales and education teams
Recruited and enrolled prospective students into higher degree educational programs averaging 100+ new student registrations annually when consulting
Company Name - Area Manager Mid West Sales , , 04/2005 - 04/2009
Reported directly to VP of Sales and Chief Operations Officer
Planned and direct staffing, training, and performance evaluations to develop and control sales and service programs
Worked with sales managers to develop strategic territory business plans for achievement of sales growth and quota attainment
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