Effective and performance-driven administrative professional with strong human resource, customer service, and organizational skills.
*Accomplished administrative coordinator offering 15 years of experience reporting to VPs and other top executives.
*Consummate administrator dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks.
*Ability to adapt to diverse work styles and consistently provide friendly, personable service
MS Office Suite
Type 50 WPM
01/2014 to Current
Lead Work Control Specialist/EPAY AdministratorABM ENGINEERING － Commerce, CA
Guide and schedule the processing and distribution of high volume of work orders while following detailed procedures.
Conduct individual job reporting and registration of work orders.
Research status of work orders using computer-aided facility management software.
Analyzed daily and weekly reports to certify timely completion of work orders.
Evaluate and code invoices for proper billing and payment.
Reconcile the electronic timecards for the off-site staff using BlueForce EPAY management software.
Review employee time records for discrepancies and work with supervisors and managers to update time records.
Communicate with off-site staff regarding missing time entries and documentation.
Standardize and maintain personnel files for off-site staff.
Compile BlueForce EPAY reports to ensure compliance, and report labor expenses, including regular time, overtime and paid time off.
Ensure company complies with state and federal time and wage reporting laws and regulations.
01/2001 to 01/2007
Sales and Marketing AssistantABM JANITORIAL SERVICES － Commerce, CA
Provided administrative and business support to the Vice President, Customer Relations sales and marketing department as well as other members of the sales department.
Maintained sales department calendar -- planned and scheduled meetings, teleconferences and travel.
Managed ACT database to ensure client information was accurate.
Created marketing materials, such as postcards, letters of introduction, announcements, brochures, etc.
to execute direct mail programs to prospective and/or existing clients.
Collaborated with key members of the corporate marketing departments to develop and implement new marketing folders, binders and presentation covers.
Researched business industries to develop a customer pipeline.
Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures.
Enhanced communication between sales department and operations department, fostering a sense of teamwork and collaboration.
Assisted and prepared correspondence, memorandums and performed other clerical functions.
01/2000 to 01/2001
Human Resources AssistantAPPLEONE － Downey, CA
Assisted with recruiting and administered pre-employment examinations, processed background checks, completed all new hire paperwork and conducted new hire orientation for a multinational manufacturing company.