LiveCareer-Resume

lead toddler teacher resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Handles team needs with forward-thinking strategies and a strong focus on daily requirements. A well-coordinated planner is successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Experienced in wholesale orders, customer preparations, and specialty creations. Setting and managing bakery goals, developing schedules, and leading teams to produce exceptional results on a consistent basis. Dedicated to supporting the emotional, social, and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
Southwest Tennessee Community College Memphis, TN Expected in 08/2022 Associate of Science : Business Administration And Management - GPA :
Certifications

American Hotel & Lodging Association

Work History
Town Of Brookline - Lead Toddler Teacher
Chestnut Hill, MA, 10/2022 - Current
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Promoted sensory development by providing access to different textures.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Gathered materials and resources to prepare for lessons and activities.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
Petco - Customer Service Specialist
Redwood City, CA, 03/2021 - 12/2022
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Provided primary customer support to internal and external customers.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.
  • Complied with company policies and procedures by encouraging positive and effective work environment among employees.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Developed customer service improvement initiatives to decrease customer wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Tokyo Joes - Froster, Baker Assistant, Head Baker
Aurora, CO, 08/2021 - 08/2022
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Assisted with creating promotions to highlight bakery offerings and drive sales.
  • Developed unique recipes and confections to set bakery apart from competition.
  • Maintained adequate coverage for peak business hours by setting effective employee schedules and leave policies.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Lifted and moved items weighing over 50 pounds using proper lifting techniques.
  • Operated commercial kitchen equipment and tools.
  • Approved products before sale to maintain highest level of quality control.
  • Managed training, disciplining and motivating employees.
McDonald's Restaurant - Shift Leader
City, STATE, 04/2018 - 03/2021
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Analyzed sales figures and identified areas for improvement.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Gathered, organized and input information into digital database.

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Resume Overview

School Attended

  • Southwest Tennessee Community College

Job Titles Held:

  • Lead Toddler Teacher
  • Customer Service Specialist
  • Froster, Baker Assistant, Head Baker
  • Shift Leader

Degrees

  • Associate of Science

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