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lead technical writer documentation training resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Profile

Results-focused professional with over 10 years of experience providing technical writing services and intellectual property search findings to clients. Adept at simplifying complex processes and presenting them in writing and via graphic presentations.

Experience
05/XXX0 to Current
Lead Technical Writer/Documentation & Training BCT Partners City, STATE,
  • Drafted technical documentation, email communications, flowcharts, presentations, and diagrams to present customer's (Administration for Community Living) web design and cybersecurity services .
  • Created user documentation for various software/systems and developed user guides and instruction manuals.
  • Collaborated cross-functionally with scrum master, developers, Information Security Officer, business analysts, and security analysts to research and explain process transformations.
  • Produced internal and external documents and systems that met project expectations.
  • Edited documents for grammar, clarity, content and formatting.
  • Completed writing assignments according to set standards regarding order, clarity, conciseness, style and terminology.
  • Wrote detailed manuals for use and maintenance of [Product].
  • Worked with internal team to obtain in-depth understanding of products.
  • Established consistent and repeatable process for technical documentation within global team.
  • Developed and authored technical information for internal and external utilization.
  • Developed and maintained platform-specific documentation, comprising operations manuals, engagement model documentation and training material or collateral.
  • Selected various graphics to accompany written material.
  • Comprehended new content functionality through research, testing and interviewing.
  • Created and maintained [Type] database information.
  • Collaborated with specialists in other disciplines, including engineers, product management, instructional design and support in development of internal and external user manuals
  • Updated instruction booklets and publications.
07/2004 to 05/XXX2
Technical Writer/Registered Patent Agent Independent Contractor City, STATE,

CPA Global (Patent Analyst)

  • Produced accurate, complete and concise patent technical reports regarding computer processes/devices, networking, augmented reality and software related inventions for relevant audiences.
  • Researched patent databases and technical literature to compare claimed inventions to existing software/computer-based and networking technologies.
  • Prepared written information disclosure statements regarding patent analysis findings.
  • Determined the patentability of Applicants' claimed inventions.

Subsystem Technologies, Inc. (Technical Writer-Proposal)

  • Produced technical reports matching technical candidates' skills to job requirements for government contracts.
  • Interviewed technical candidates for contract positions.
  • Edited and wrote resumes for technical candidates.

L3 Technologies (Technical Writer-Proposal)

  • Updated and authored part of a technical guide for the Ideas to Solutions (I2S) Guidelines manual in Microsoft Word.
  • Reached out to technical candidates throughout the Ideas to Solutions (I2S) surge process and conducted phone interviews for clarification of their job skills, experience level, and certifications for software/network/systems engineering position write-ups.
  • Edited candidate information in I2S Applicant Tracking System.
  • Composed technical proposal writings that indicated a technical candidates' abilities to meet contract position requirements issued by the customer.
  • Improved and edited existing documentation in line with project standards.
  • Maintained effective document and file management across the project.
09/1999 to 03/2004
Patent Examiner (Electrical) U.S. Patent & Trademark Office City, STATE,
  • Conducted in-person and phone interviews with over 400 patent attorneys and independent inventors.
  • Analyzed and examined over 500 patent applications for cryptographic computer software/devices and electronic gaming software/systems (e.g., slot machines, golfing and video game systems).
  • Researched multiple databases to find patents and technical literature to compare to applicant's software related invention.
  • Produced a technical report of patent analysis findings and delivered to applicant's representative.
  • Edited and arranged patent applications to comply with style and form guidelines in the Manual of Patent Examining Procedure (MPEP).
  • Summarized detailed technical disclosures to provide abbreviated explanations and descriptions of relevant portions.
  • Reviewed drawings, figures and flowcharts to ensure compliance with patent publication requirements.
  • Approved over 50 inventions to issue as patents.
Education
Expected in to to
Master of Arts: Educational Technology Leadership
The George Washington University - Washington, DC
GPA:

Completed coursework in Instructional Systems Design, Design/Implementation of Educational Software, Distance Education and Instructional Needs Analysis

Expected in to to
Bachelor of Science: Electrical Engineering
Howard University - Washington, DC
GPA:

Completed coursework in Computer Programming, Digital Systems and Microprocessor Design

Skills
  • Microsoft Office for authoring and editing technical writings.
  • Knowledgeable about the Software Development Life Cycle (SDLC).
  • Graphics creation with Canva and Adobe Spark.
  • Table and bar graph creation in Microsoft Word.
  • Presentation design in Canva, Microsoft PowerPoint and Google Slides.
  • Social media post scheduling with Hootsuite and Buffer.
Certifications

Registered Patent Agent, Registration #56,071

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Resume Overview

School Attended

  • The George Washington University
  • Howard University

Job Titles Held:

  • Lead Technical Writer/Documentation & Training
  • Technical Writer/Registered Patent Agent
  • Patent Examiner (Electrical)

Degrees

  • Master of Arts
  • Bachelor of Science

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