Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Dedicated employee with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Upbeat and Positive Personality
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Efficient and Detail-Oriented
  • Multitasking and Prioritization
  • Responding to Difficult Customers
  • Creative Problem Solving
  • Inbound and Outbound Calling
  • Administrative and Office Support
  • Computer Proficiency
  • Team Leadership
  • Special needs education
  • Child development
  • Social-Emotional Learning training
  • Lesson Planning
  • Classroom management
Work History
07/2015 to Current Lead Teacher, Remote Schooling Kipp Houston Public Schools | Austin, TX,
  • Worked one-on-one with students to increase overall classroom success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
  • Worked with staff to raise funds new classroom technology and trained teachers on use.
  • Greeted parents and children at arrival and departure times to make families feel welcomed into environment.
  • Implemented age-appropriate discipline practices and guidance methods for children and informed and trained staff on procedures.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
09/2011 to Current Medical and Security Lands' End | Reedsburg, WI,
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals off of property.
  • Monitored client vital signs, tracked behaviors to keep healthcare supervisor well-informed.
08/2017 to 05/2018 SpEd Paraprofessional Tonganoxie Elementary School | City, STATE,
  • Maintained positive attitude and affirmatively communicated with each student.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Alerted instructor to student behavior or issues requiring intervention.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Communicated with students, teachers, staff and parents to main effective relationships for student and program growth.
  • Helped special education teachers determine specific needs for individuals with exceptional needs.
  • Built and maintained effective communication and relationships with students, teachers, support staff and parents.
  • Increased proficiencies by attending professional developmental workshops on learning goals, classroom management, student motivation and engaging learning activities.
06/2007 to 11/2012 Assistant Store Manager Cavender's Boot City | City, STATE,
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Developed innovative and creative merchandise displays to drive point-of-sale purchases.
  • Resolved customer service issues promptly.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Addressed and resolved strategy issues to support sales management and guide business direction.
  • Helped customers locate appropriate store locations of for products, answered questions about products, and provided solutions for various issues.
  • Examined merchandise to verify correct pricing and attractive displays.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Answered questions about store policies and addressed customer concerns.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Completed routine store inventories.
  • Submitted orders for new inventory.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Attended monthly developing meetings for the area.
Expected in High School Diploma | Washington High School, Kansas City, KS GPA:
Expected in | Early Childhood Education A.V.T.S. , Kansas City, GPA:
  • First Aid Certified for Adult, Child, and Infants.
  • Certified Trauma Informed Educator
  • Certified Behavior and Guidance of young children
  • Certified Germs: When caring means not sharing
  • Certified Sound the Alarm: Emergency Preparedness
  • Completed professional development in the MANDT
  • Currently studying to get my CDA

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School Attended

  • Washington High School
  • A.V.T.S.

Job Titles Held:

  • Lead Teacher, Remote Schooling
  • Medical and Security
  • SpEd Paraprofessional
  • Assistant Store Manager


  • High School Diploma

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