I am a highly motivated and multi-talented women that is eager to contribute to all team success through hard work, and attention to detail. I have excellent organization skills along with many years of experience and training that ranges from retail, food prep and child care. I have over the top customer service skills. I have very faith driven and all my success comes from the Lord.
I have done training in the following areas for child care
Other training for other areas
⦁ Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meal orders
⦁ Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
⦁ Kept register accurate through correct billing, payment processing and cash management practices.
⦁ Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints.
⦁ Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
⦁ Cleaned indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers and filling condiments
⦁ Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
⦁ Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.
⦁ Coordinated events throughout banquet spaces, including Baby showers , church reunions, and corporate meetings.
⦁ Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
⦁ Delivered orders in timely manner and corrected all issues to ensure guest satisfaction.
⦁ Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
⦁ Bussed and reset all tables per shift, working efficiently to keep dining room and work areas clean.
⦁ I was a nightshift key holder leaving me to manage the shift, employees and close up the restaurant for two days out of the week
⦁ Maintained well-stocked stations with supplies and spices for maximum productivity.
⦁ Used cash registers to request and record customer orders and compute bills.
⦁ Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols. .
⦁ Resolved customer complaints regarding food service through refunds and new products.
⦁ Estimated ingredients and supplies required to prepare recipes.
⦁ Prepared foods like chicken fried rice and dipped chicken tenders to assist cooks meet turnaround times on orders.
⦁ Wore protective attire and shoes, and alerted customers of hot food and beverages to maintain safety.
⦁ Restocked and cleaned my area to keep my station neat and inviting for all guests.
⦁ Offered soft drinks, immediately after processing payments to deliver simple items quickly to customers.
⦁ Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
⦁ Identified inefficiencies leading to improved productivity.
⦁ Prepared meats for dish assembly and serving by slicing and cold meats
⦁ Sent order information to kitchen by giving verbal instructions about customers' special requests and needs to other staff.
⦁ Communicated closely with coworkers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
⦁ Reduced customer waiting by batch cooking popular items during rush times.
⦁ Trained and assisted new kitchen staff members.
⦁ Washed, chopped, onions and various vegetables and many sauce ingredients.
⦁ Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
⦁ Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
⦁ Cleaned counters, food preparation areas and equipment with sanitizing spray to prevent cross-contamination from raw meat and other items.
⦁ Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
⦁ Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
⦁ Fried, grilled and baked foods such as crab Rangoon, egg rolls, rotisserie chickens
⦁ Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
⦁ Safely used kitchen equipment such as fryers and ovens, effectively reducing injuries and burns
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held: