Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

I am a highly motivated college graduate looking to develop my practical skills in psychology. I have acquired skills in research, analysis, literacy, interpersonal awareness, and critical evaluation and am interested in working in child and/or youth services. Ultimately I aim to undertake Master's level training in psychology in combination with full-time work.

I am Personable and responsible Cashier with 4 years in retail and customer service. Solid team player with upbeat, positive attitude. I am also a Enthusiastic Daycare Teacher talented at exceeding parent expectations. Experience working in a wide range of communities, including urban and low-income.i have been a Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Skill Highlights

Problem Solving, Computer Literacy, Web Communications, Word Processing, Team Building, Excel, Powerpoint, Refreences: 1. Felicia Gibson - (865)-335-5769 2. Brittany Carson - (XXX)-334-9001 3. Towanda Rooks- (XXX)-544-4104Exceptional problem solver

Parenting skills educator


Accomplishments

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

  • Consistently generated additional revenue through skilled sales techniques.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Solved severe child behavioral issues in positive and constructive ways.Consistently received positive feedback from parents.Improved efficiency of parent-teacher communication.

Professional Experience
Lead Teacher, 02/2013 - Current
University Of Nebraska Medical Center Omaha, NE,
  • Responsibilities:
  • Ability to lead the development of monthly lesson plans and implementation of curriculum that enhance the child's development in areas such as art and creativity, cognitive, language, sensory/motor skills etc.
  • Ensures classroom is 'tour ready' and showcases monthly curriculum.
  • Demonstrates leadership skills to coach and mentor other teachers, shares ideas and thoughts regarding classroom programs and team.
  • Possess the ability to communicate professionally to parents on daily activities and progress, during back to school nights and parent conferences.
  • Be a hands-on team player that builds team spirit
  • Complete Quarterly Evualuations on students progress
  • Assess their developmental growth.
  • Maintain a record of that growth and keeps parents up to date
Top Sales Performer, 01/2011 - 01/2012
Realty One Group Next Level Epping, NH,
  • Responsibilities:
  • Help customers with enquires - provide advice, styling tips and product knowledge
  • Organize merchandise and stock inventories
  • Educate customers on the benefits of Old Navy Credit Card
  • A sales associate is responsible in acknowledging additional customers and also setting the expectations for the service. They are also assigned in educating customers about the benefits of the Old Navy Card.
  • They are also assigned to prioritize the assisting of customers over any other tasks. They are also tasked in following all the cash handling procedures per company guidelines.
  • They must also greet and acknowledge the customers with a smile. They also provide a prompt and courteous customer service which makes customers to come again.
  • They also send the customers away happy and satisfied enough to pass on nice feedback about the products and services of the company along with the other people. They are also assigned to ensure the basic and seasonal replenishment such as merchandising and operational programs that are organized to improve profitability and sales. Consistently maintained good monthly sales figures, Successfully applied the principles of retail selling to meet brand standards
Mentor, 07/2009 - 08/2009
Upward Bound Of Tidewater Community College City, STATE,
  • July, August 2010 Responsibilities:
  • Evaluated high school students and write weekly reports on their behavior
  • Provided leadership and guidance to student in the Upward Bound Program
  • Located resources to help students with problems and conflict
  • Worked on problem solving and coping skills with students
  • Discussed future goals and plans and assist them in achieving the goals of the program
  • Served as role models to help students transition through the academic year.
  • Reside in the residence hall to provide supervision to all Upward Bound Project participants in general and specifically to an assigned group of 6 -10
  • Implement goals, objectives, policies and procedures of project components
  • Model behaviors that result in establishing and maintaining positive, respectful, mentor relationships with assigned group in particular and all participants in general
  • Attend ongoing weekly staff meetings and all trainings
  • Clarify, monitor and enforce Upward Bound rules, policies and procedures, as trained.
  • Interact with students in a leadership role at all times.
  • Collaborate with peers to develop, implement, and supervise various activities for project participants
  • Participate in ALL project activities for the duration of the Summer Program
  • Uphold duty roster responsibilities including but not limited to: completing rounds to assure residence hall safety Activities Volunteer: Soup Kitchen, Durham, NC, 100 Black Women, NCCU Worship and Praise Mass Choir, Undergraduate Internship Program: Community Service Projects
Education and Training
Bachelor of Arts: Psychology, Expected in 2012
-
North Carolina Central University - durham , nc
GPA:

North Carolina Central University Bachelor of Arts in Psychology Graduated: May 2012 Related Coursework studied includes: Advanced General Psychology Abnormal Psychology Black Psychology Family Consumer Science Interpersonal Relationships Adolescent Psychology Psychology of Huma Psychology of Learning Social Psychology Development and Maturation Criminology Intermediate Statistics for Students of Psychology Coursework in Social Psychology and Personality Psychology

Experience

01/2011 - 01/2012
Navy ,
Old Navy| Durham, NC November 15, 2010-March 2014 Responsibilities: Help customers with enquires - provide advice, styling tips and product knowledge Organize merchandise and stock inventories Educate customers on the benefits of Old Navy Credit Card A sales associate is responsible in acknowledging additional customers and also setting the expectations for the service. They are also assigned in educating customers about the benefits of the Old Navy Card. They are also assigned to prioritize the assisting of customers over any other tasks. They are also tasked in following all the cash handling procedures per company guidelines. They must also greet and acknowledge the customers with a smile. They also provide a prompt and courteous customer service which makes customers to come again. They also send the customers away happy and satisfied enough to pass on nice feedback about the products and services of the company along with the other people. They are also assigned to ensure the basic and seasonal replenishment such as merchandising and operational programs that are organized to improve profitability and sales. Achievement: Top Sales Performer: 2011-2012, Consistently maintained good monthly sales figures, Successfully applied the principles of retail selling to meet brand standards Upward Bound Mentor Upward Bound of Tidewater Community College| Portsmouth, VA July, August 2009 - July, August 2010 Responsibilities: Evaluated high school students and write weekly reports on their behavior Provided leadership and guidance to student in the Upward Bound Program Located resources to help students with problems and conflict Worked on problem solving and coping skills with students Discussed future goals and plans and assist them in achieving the goals of the program Served as role models to help students transition through the academic year. Reside in the residence hall to provide supervision to all Upward Bound Project participants in general and specifically to an assigned group of 6 -10 Implement goals, objectives, policies and procedures of project components Model behaviors that result in establishing and maintaining positive, respectful, mentor relationships with assigned group in particular and all participants in general Attend ongoing weekly staff meetings and all trainings Clarify, monitor and enforce Upward Bound rules, policies and procedures, as trained. Interact with students in a leadership role at all times. Collaborate with peers to develop, implement, and supervise various activities for project participants Participate in ALL project activities for the duration of the Summer Program Uphold duty roster responsibilities including but not limited to: completing rounds to assure residence hall safety Activities Volunteer: Soup Kitchen, Durham, NC, 100 Black Women, NCCU Worship and Praise Mass Choir, Undergraduate Internship Program: Community Service Projects
Professional Affiliations
Volunteer: Soup Kitchen, Durham, NC, 100 Black Women, NCCU Worship and Praise Mass Choir, Undergraduate Internship Program: Community Service Projects
Presentations
Possess the ability to communicate professionally to parents on daily activities and progress, during back to school nights and parent conferences
Skills

Sales, And Sales, Associate, Benefits, Cash, Cash Handling, Credit, Credit Card, Customer Service, Internet Research, Customer Needs Assessment , telephone skills, Scheduling, Proof reading, Letters and Memo, Travel Planning, Prioritization Educating, Greet, Merchandising, Receptionist, Retail Sales, Sales Associate, Mentor, Leadership Skills, Progress, Team Player, Monthly Sales, Retail, Retail Marketing, Selling To, Top Sales, Excel, Powerpoint, Team Building, Word, Statistics, Clarify, Coping, Kitchen, Problem SolvingCash handlingShipping and receivingProfessional and friendlyCareful and active listenerStrong public speakerMulti-tasking

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Resume Overview

School Attended

  • North Carolina Central University

Job Titles Held:

  • Lead Teacher
  • Top Sales Performer
  • Mentor

Degrees

  • Bachelor of Arts

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