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lead teacher resume example with 2 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I have a passion to help and understand people my 5+ years in the working industry I have learned and grew so much and changed my view on a lot of things when it come to customers no matter the work field I am in as I grow older and try out new jobs I learn and grow more.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. Personable and dedicated Customer Service Representative with extensive experience in the work industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Polite and well-spoken when anticipating and addressing needs of guests and coworkers. Offers background delivering first-rate customer service.

Skills

Organized and detail oriented

  • Department leadership

Strong computer skills

Easily to catch on to things

Passion for customer service and interacting with the public

  • Calendar Management
  • Prioritization and Time Management
  • Positive Attitude and Energetic
  • Customer Service-Oriented
  • Administrative Support
  • Reliable and Punctual
  • Customer Complaint Resolution
  • Multitasking and Prioritization
  • Customer Service
  • Attention to Detail
  • Verbal and Written Communication
  • Greeting and Seating Clients
  • Call Answering and Routing
  • Cash Transactions
Experience
01/2022 to 07/2022
Lead Teacher Marshfield Clinic Beaver Dam, WI,
  • Involved parents in student learning to increase family interaction and student support.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
  • Arranged classrooms to facilitate optimal education for student groups.
  • Created various strategies to engage students and deliver enriching educational opportunities.
  • Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
  • Worked with teachers to design interactive lessons and increase student success.
  • Communicated objectives for lessons, units and projects to students and parents.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Completed teacher observations to identify areas for improvement and suggest changes to teaching methods.
  • Researched books and supplemental materials to use with lesson plans.
08/2021 to 10/2021
Teacher's Assistant Desert Choice Schools Buckeye, AZ,
  • Monitored students in class, hallways and cafeteria to enforce school rules.
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
  • Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
  • Organized student performance and enrichment activities to facilitate learning.
  • Balanced school with extracurricular activities and built social connections for personal and professional growth.
  • Followed school schedules and policies to promote safety and learning.
  • Participated and contributed to various community service efforts.
  • Maintained schedule of class assignments to meet deadlines.
06/2020 to 10/2020
Front of House Team Member Chick-Fil-A Mount Laurel, NJ,
  • Maintained store cleanliness and sanitation
  • Answered questions and informed customers of current sales and promotions.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
06/2018 to 06/2019
Cashier Team Lead Cargo Largo Kansas City, MO,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Answered customer questions and provided store information.
  • Processed refunds for worn, damaged and broken merchandise.
  • Monitored checkout counters and self-checkout areas to assist with complex transactions.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Resolved customer complaints and escalated worsening concerns for remediation.
Education and Training
Expected in 05/2021
High School Diploma:
Ray Braswell High School - Aubrey, TX,
GPA:
Expected in
: Nursing
Texas Woman’s University - Denton Tx,
GPA:

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Resume Overview

School Attended

  • Ray Braswell High School
  • Texas Woman’s University

Job Titles Held:

  • Lead Teacher
  • Teacher's Assistant
  • Front of House Team Member
  • Cashier Team Lead

Degrees

  • High School Diploma
  • Some College (No Degree)

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