Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Skills
Core Competencies/Qualifications
Excellent Communication Skills
Cooperative
Time Management Skills
Excellent Interpersonal Skills
Highly Organized
Excellent Personality
Highly Adaptable
Positive Attitude
Highly Observant
Skilled In Microsoft Word,Excel, & PowerPoint
Mail Management
PC Proficient
Document Retrieval
Data Entry Documentation
Document and File Management
Office Equipment Operation
Verbal and Written Communication
Meticulous Attention to Detail
Database and Client Management Systems
Supply Inventory Control
Multitasking and Time Management
Judgment and Decision Making
Schedule Management
Report Preparation
Task Prioritization
Research and Analytical Skills
Confidentiality and Data Protection
Experience
Administrative Assistant, 09/2022 to Current Universal Health Services – Clive, IA,
Answer and direct phone calls
Organize and schedule appointments
Maintaining contact lists and filing systems.
Write and distribute email, correspondence memos, letters, faxes and forms.
Assist in the preparation of regularly scheduled reports.
Develop and maintain a filing system.
Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers
Maintain contact lists.
Submit and reconcile expense reports.
Be the first point of contact for employees, clients, and visitors.
Handle multiple projects.
Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Contribute to team effort by accomplishing related results as needed
Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
Write letters and emails on behalf of other office staff.
Handle sensitive information in a confidential manner.
Develop and update administrative systems to make them more efficient.
Receive, sort, and distribute the mail.
Perform billing and data entry tasks.
When necessary, provide the clients with pantry items.
Lead Residential Aide, 01/2022 to Current Universal Health Services – Moultrie, GA,
Supervised property entrances and exits and monitored employee safety.
Recorded required data for incident reports and files.
Provided security team leadership and contributed to on-call duties.
Managed security staff schedules for shifts.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Periodically reviewed existing policies and procedures and made recommendations to improve security.
Maintained positive environment dedicated to teamwork and performance.
Guided team members on how to respond effectively to different scenarios.
Detained unauthorized individuals and escorted off-premises.
Conducted site reviews and security audits and made recommendations to management based on findings.
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Warned persons of rule infractions or violations and evicted violators from premises.
Addressed problems quickly and reported clear information while working under minimal supervision.
Responded to medical emergencies before paramedic and law enforcement arrival.
Documented security-related situations and submitted in-depth reports to superiors.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Assessed fire detectors and alarm systems to prevent and address issues.
Managed inventory to ensure all supplies were in stock
Responded effectively to sensitive inquiries or complaints.
Provided secretarial and office management support while building cooperative working relationships.
RESIDENTIAL AIDE , 03/2017 to Current Austin Independent School District – Austin, TX,
Greeted all clients, visitors, and staff ensuring that they received an outstanding first impression of the company
Communicated with multiple departments to ensure that all paperwork/ task for the clients were completed and given back on time
Answered telephone calls and emails to ensure that all appointments provided for the clients were maintained
Performed data entry computer reports and various other paperwork related clerical task
Provided front-desk support and other clerical assistance as required
Accurately taking messages and then distributing them to recipients
Performed clerical duties such as filling, photocopying, and faxing
Protected secure data files and regulated access.
Secured personnel and premises by inspecting buildings and patrolling property.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Investigated reported incidents to protect company assets.
Monitored access control systems and key code records for suspicious activities.
RESIDENTIAL AIDE , 02/2014 to 04/2015 FJC Security Services Inc. – City, STATE,
Log residents in and out of shelter
Circulate premises to check all fire and entrance alarms
Use detection wand and scanning machine on everyone that enters building
Monitor camera TV’s, inspect suspicious activities, and report any concerns
Document all incidents according to agency guidelines Verify all entering guests
Screened visitors and employees for weapons and contraband with hand wands and metal detectors
Reported safety hazards for remediation response
Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
SECURITY GUARD , 11/2013 to 06/2014 Company Name – City, State,
Patrol the premises and adjacent areas
Direct traffic to and from the main building
Perform safety inspections in order to flail off any negative activity
Check identity cards of personnel before admitting into the building
Investigate and report any nefarious activity
Take necessary action on spot when needed
Guarded restricted areas to prevent unauthorized entry.
Addressed problems quickly and reported clear information while working under minimal supervision.
Verified photo IDs and tickets to allow guests passage.
Education and Training
High School Diploma: , Expected in 06/2013 Brooklyn High School For Law And Technology - Brooklyn, NY GPA:
Certifications
DHS: Understanding and Undoing Implicit Bias Cert., - Women In Need 2023
DHS: Trauma-Informed Approach Cert., - Women In Need 2023
DHS: The NYC Child Welfare System(ACS) Cert. - Women In Need 2023
Motivational Interviewing Cert., Women In Need - 2023
Mandated Reporter Cert., Women In Need - 2023
Narcan Cert., Women In Need - 2022
CPR Cert., Women In Need - 2022
DHS: CARES 2.0 Facility Bed Management: Families with Children & Adult Families Cert., - Women In Need 2022
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