Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

  • Core Competencies/Qualifications
  • Excellent Communication Skills
  • Cooperative
  • Time Management Skills
  • Excellent Interpersonal Skills
  • Highly Organized
  • Excellent Personality
  • Highly Adaptable
  • Positive Attitude
  • Highly Observant
  • Skilled In Microsoft Word,Excel, & PowerPoint
  • Mail Management
  • PC Proficient
  • Document Retrieval
  • Data Entry Documentation
  • Document and File Management
  • Office Equipment Operation
  • Verbal and Written Communication
  • Meticulous Attention to Detail
  • Database and Client Management Systems
  • Supply Inventory Control
  • Multitasking and Time Management
  • Judgment and Decision Making
  • Schedule Management
  • Report Preparation
  • Task Prioritization
  • Research and Analytical Skills
  • Confidentiality and Data Protection
Administrative Assistant, 09/2022 to Current
Universal Health ServicesClive, IA,
  • Answer and direct phone calls
  • Organize and schedule appointments
  • Maintaining contact lists and filing systems.
  • Write and distribute email, correspondence memos, letters, faxes and forms.
  • Assist in the preparation of regularly scheduled reports.
  • Develop and maintain a filing system.
  • Update and maintain office policies and procedures
  • Order office supplies and research new deals and suppliers
  • Maintain contact lists.
  • Submit and reconcile expense reports.
  • Be the first point of contact for employees, clients, and visitors.
  • Handle multiple projects.
  • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
  • Contribute to team effort by accomplishing related results as needed
  • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
  • Write letters and emails on behalf of other office staff.
  • Handle sensitive information in a confidential manner.
  • Develop and update administrative systems to make them more efficient.
  • Receive, sort, and distribute the mail.
  • Perform billing and data entry tasks.
  • When necessary, provide the clients with pantry items.
Lead Residential Aide, 01/2022 to Current
Universal Health ServicesMoultrie, GA,
  • Supervised property entrances and exits and monitored employee safety.
  • Recorded required data for incident reports and files.
  • Provided security team leadership and contributed to on-call duties.
  • Managed security staff schedules for shifts.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
  • Periodically reviewed existing policies and procedures and made recommendations to improve security.
  • Maintained positive environment dedicated to teamwork and performance.
  • Guided team members on how to respond effectively to different scenarios.
  • Detained unauthorized individuals and escorted off-premises.
  • Conducted site reviews and security audits and made recommendations to management based on findings.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Responded to medical emergencies before paramedic and law enforcement arrival.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Assessed fire detectors and alarm systems to prevent and address issues.
  • Managed inventory to ensure all supplies were in stock
  • Responded effectively to sensitive inquiries or complaints.
  • Provided secretarial and office management support while building cooperative working relationships.
RESIDENTIAL AIDE , 03/2017 to Current
Austin Independent School DistrictAustin, TX,
  • Greeted all clients, visitors, and staff ensuring that they received an outstanding first impression of the company
  • Communicated with multiple departments to ensure that all paperwork/ task for the clients were completed and given back on time
  • Answered telephone calls and emails to ensure that all appointments provided for the clients were maintained
  • Performed data entry computer reports and various other paperwork related clerical task
  • Provided front-desk support and other clerical assistance as required
  • Accurately taking messages and then distributing them to recipients
  • Performed clerical duties such as filling, photocopying, and faxing
  • Protected secure data files and regulated access.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Investigated reported incidents to protect company assets.
  • Monitored access control systems and key code records for suspicious activities.
RESIDENTIAL AIDE , 02/2014 to 04/2015
FJC Security Services Inc.City, STATE,
  • Log residents in and out of shelter
  • Circulate premises to check all fire and entrance alarms
  • Use detection wand and scanning machine on everyone that enters building
  • Monitor camera TV’s, inspect suspicious activities, and report any concerns
  • Document all incidents according to agency guidelines Verify all entering guests
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors
  • Reported safety hazards for remediation response
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
SECURITY GUARD , 11/2013 to 06/2014
Company NameCity, State,
  • Patrol the premises and adjacent areas
  • Direct traffic to and from the main building
  • Perform safety inspections in order to flail off any negative activity
  • Check identity cards of personnel before admitting into the building
  • Investigate and report any nefarious activity
  • Take necessary action on spot when needed
  • Guarded restricted areas to prevent unauthorized entry.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Verified photo IDs and tickets to allow guests passage.
Education and Training
High School Diploma: , Expected in 06/2013
Brooklyn High School For Law And Technology - Brooklyn, NY
  • DHS: Understanding and Undoing Implicit Bias Cert., - Women In Need 2023
  • DHS: Trauma-Informed Approach Cert., - Women In Need 2023
  • DHS: The NYC Child Welfare System(ACS) Cert. - Women In Need 2023
  • Motivational Interviewing Cert., Women In Need - 2023
  • Mandated Reporter Cert., Women In Need - 2023
  • Narcan Cert., Women In Need - 2022
  • CPR Cert., Women In Need - 2022
  • DHS: CARES 2.0 Facility Bed Management: Families with Children & Adult Families Cert., - Women In Need 2022

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School Attended

  • Brooklyn High School For Law And Technology

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  • Lead Residential Aide


  • High School Diploma

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