I am an organized, well-spoken self-starter who is seeking to join the administrative team at Talascend.
I am a lead receptionist with five years experience, and a dynamic communicator who consistently exceeds goals and company expectations.
A meticulous receptionist and assistant, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes eldercare, education and clerical.
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Assist Asst. Dean in processing CAR forms, SOC forms, and supporting Governance initiatives.
Customer Service Skills
• Wisconsin Hospitality Group commendation for excellence in customer service
• Negotiated and arbitrated conflicts
• Mediated customer complaints
• Proven ability to handle incoming and outgoing calls
• Proven effective written and verbal communication skills
Human Relations Skills
• Supervised and trained teams of thirteen in an administrative setting
• Able to handle confidential and sensitive information
• Able to prioritize and manage multiple projects
• Able to communicate effectively with individuals-faculty, students, applicants.
• Able to multitask and stay focused even when faced with multiple and frequent interruptions
• Able to critically think and problem solve
• Able to work in a team environment and within specific technical requirements
• Able to demonstrate responsibility and dependability when completing assignments
• Demonstrated resilience under pressure and deadlines
Clerical and computer skills
• Word processing speed of seventy-five words per minute
• Reconciled cash registers, safe and bank deposits
• Experienced in simple bookkeeping and record keeping and in using Wisdm
• Experienced in generating weekly customer service reports
• Proficient in fax and copier operations
• Highly experienced in working with PC and Mac computers
• Highly proficient in all Microsoft Suite applications
• Comfortable working in an online environment
• Experienced with PAWS application
• Experienced with Hobsons recruiting software
• Experienced with Panthera Graduate School Application Software
• Experienced with the Course Action Request Process
• Familiar with the UWM Schedule of Classes course building process
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