Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Successful marketing leader with proven accomplishments in driving growth and increasing profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivational in maximizing personnel performance and surpassing business objectives.

Talented Business Development Representative offering experience in sales. Decisive, adaptable and resourceful problem solver with persuasive communication style.

Versatile Business Development Associate highly effective at generating leads, developing pipelines and closing sales. identifying new revenue streams and potential clients to meet growth objectives. Thrives on challenge and competition.

Focused Business Development Representative adept at proposal development, market research and documentation. Enthusiastic people person with methodical but flexible approach.

Experienc in offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.

High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.

Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Skills
  • Cash Control
  • Strategic Networking
  • Lead Qualification
  • Effective Scheduling
Work History
Lead Receptionist, 08/2021 to 08/2022
Dupage Medical GroupJoliet, IL,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Received and routed business correspondence to correct departments and staff members.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Answered and quickly redirected large volume of calls on central system.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Kept records in CRM to maintain customer data.
Business Development Representative, 03/2022 to 08/2022
The Realreal, Inc.Irvine, CA,
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Expanded business through effective network development, identifying new and prospective clients.
  • Brought in new accounts through successful networking strategies and promotional approaches.
  • Tracked sales calls in database for relationship management.
  • Arranged potential client contacts, cultivated relationships and followed through all service needs.
  • Networked among local business and community organizations to develop leads and generate business.
  • Used Software to handle current portfolio and prospective leads.
  • Streamlined sales processes by eliminating redundancy in re-entry of sales leads by creating HTML form.
Head Waitress, 04/2007 to 09/2015
DeMarcos Italian RestaurantCity, STATE,
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Managed food resources, memorized orders and coordinated customer service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials and took drink orders.
  • Supervised server staff and simultaneously served personal section of tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Coached employees on salesmanship and updated menus to increase sales.
  • Collaborated with chefs on menu changes, staffing needs and ways to improve overall restaurant functionality.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Education
: Dental Assisting, Expected in
Apallo College - Mesa AZ,
GPA:
General High School Diploma : General Studies, Expected in 04/1994
Globe High School - Globe, AZ
GPA:

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Resume Overview

School Attended

  • Apallo College
  • Globe High School

Job Titles Held:

  • Lead Receptionist
  • Business Development Representative
  • Head Waitress

Degrees

  • General High School Diploma

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