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lead ramp agent resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Work History
Load Desk Dispatcher , 08/2021 - Current
Menzies Aviation Salt Lake City, UT,
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Received new orders, prepared documentation and assigned personnel.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
Lead Ramp Agent, 04/2021 - 08/2021
Airport Terminal Services Inc Seattle, WA,
  • Coordinated all ground crew activities to complete objectives on schedule.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Connected electrical power unit and hoses to aircraft.
  • Operated equipment while observing standard safety procedures.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 3 to 5 daily flights.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight
  • ALA qualified
Ramp Agent, 08/2019 - 04/2021
Airport Terminal Services Inc Oakland, CA,
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Deice coordinator
  • Training deicing
  • Communication with tower and pilot with deicing
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Bag room dispatcher
  • RTSM Trained
  • Bag transfer from plane to plane also plane.
  • Bag transfer from plane to baggage claim.
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 7 daily flights
Ramp Agent, 02/2019 - 08/2019
Hawaiian Airlines Inc Sacramento, CA,
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 6 daily flights.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Cargo Agent, 11/2017 - 02/2019
Delta Airlines City, STATE,
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
  • Assembled containers and crates used to transport large items such as vehicles or machines.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Forklift qualified
  • Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Skills
  • Cargo and freight
  • Weight/balance loading
  • Marshaling aircraft
  • Radio etiquette
  • Corporate policies
  • Safety and compliance
  • Forklift Operations
  • Labeling and boxing
  • Working with tower to coordinate deicing
  • RTSM trained
  • Training deice
  • Ramp Training
  • ALA qualified
  • Safety ambassador ramp
  • Dispatch bag room
Education
High School Diploma: , Expected in 06/1992
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West Covina High School - West Covina, CA
GPA:
Status -
: Business Administration And Management, Expected in
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Mount San Antonio Community College - Walnut, CA,
GPA:
Status -
: Business Administration And Management, Expected in
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Morningside College - Sioux City, IA
GPA:
Status -
Additional Information

Captain of the football team and basketball team

Recipient of safety award from Southern California Edison in 2010, 2011 and 2012.

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Resume Overview

School Attended

  • West Covina High School
  • Mount San Antonio Community College
  • Morningside College

Job Titles Held:

  • Load Desk Dispatcher
  • Lead Ramp Agent
  • Ramp Agent
  • Ramp Agent
  • Cargo Agent

Degrees

  • High School Diploma

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