Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Skills
- Cargo and freight
- Weight/balance loading
- Marshaling aircraft
- Radio etiquette
- Corporate policies
- Safety and compliance
- Forklift Operations
- Labeling and boxing
- Working with tower to coordinate deicing
- RTSM trained
- Training deice
- Ramp Training
- ALA qualified
- Safety ambassador ramp
- Dispatch bag room
Education
West Covina High School West Covina, CA Expected in 06/1992 ā ā High School Diploma : - :
Mount San Antonio Community College Walnut, CA, Expected in ā ā : Business Administration And Management - :
Morningside College Sioux City, IA Expected in ā ā : Business Administration And Management - :
Work History
Menzies Aviation - Load Desk Dispatcher
Salt Lake City, UT, 08/2021 - Current
Salt Lake City, UT, 08/2021 - Current
- Monitored flow of paperwork and directed information to appropriate departments.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Received new orders, prepared documentation and assigned personnel.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Airport Terminal Services Inc - Lead Ramp Agent
Seattle, WA, 04/2021 - 08/2021
Seattle, WA, 04/2021 - 08/2021
- Coordinated all ground crew activities to complete objectives on schedule.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Connected electrical power unit and hoses to aircraft.
- Operated equipment while observing standard safety procedures.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 3 to 5 daily flights.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight
- ALA qualified
Airport Terminal Services Inc - Ramp Agent
Oakland, CA, 08/2019 - 04/2021
Oakland, CA, 08/2019 - 04/2021
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Deice coordinator
- Training deicing
- Communication with tower and pilot with deicing
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Bag room dispatcher
- RTSM Trained
- Bag transfer from plane to plane also plane.
- Bag transfer from plane to baggage claim.
- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 7 daily flights
Hawaiian Airlines Inc - Ramp Agent
Sacramento, CA, 02/2019 - 08/2019
Sacramento, CA, 02/2019 - 08/2019
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 6 daily flights.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Delta Airlines - Cargo Agent
City, STATE, 11/2017 - 02/2019
City, STATE, 11/2017 - 02/2019
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Assembled containers and crates used to transport large items such as vehicles or machines.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Forklift qualified
- Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Additional Information
Captain of the football team and basketball team
Recipient of safety award from Southern California Edison in 2010, 2011 and 2012.
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Resume Overview
School Attended
- West Covina High School
- Mount San Antonio Community College
- Morningside College
Job Titles Held:
- Load Desk Dispatcher
- Lead Ramp Agent
- Ramp Agent
- Ramp Agent
- Cargo Agent
Degrees
- High School Diploma
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