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lead pharmacy technician resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Veteran Pharmacy Technician with expertise in all facets of pharmacy operations and proven record of success in expeditiously filling prescription orders.

Skills
  • Storage Maintenance and Security
  • Wholesale Ordering
  • Contract Development and Management
  • Receiving Oversight
  • Compliance Regulations
  • Workforce Management
  • Warehouse Inspections
  • Emergency Operating Procedures
Work History
03/2017 to Current Lead Pharmacy Technician Cvs Health | , , Bloomfield Hills, Michigan
  • Coordinated verification and filling of more than 100 daily prescriptions in high-volume LTC/Assisted Living pharmacy environment.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Developed and implemented improvements to pharmacy organization system.
  • Implemented vaccine awareness campaign that increased immunization-based revenue and enhanced community health education.
01/2017 to Current Logistics Management Specialist Agility | , , Rochester Hills, MI, MICHIGAN
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Generated documentation and information required for customer shipments.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Liaised between warehouse personnel and customer to facilitate account and operational needs.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Managed system support functions to set priorities and service levels expectations.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Produced weekly status reports detailing logistic operations and problems.
  • Organized purchase and delivery of materials needed for various contracts.
  • Developed and deployed strategies to save time and expenses associated with goods movements.
  • Maintained damaged goods records, backorder logs and applicable regulatory reporting.
  • Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.
  • Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
  • Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
06/2018 to 06/2019 Certified Emergency Medical Technician Northwestern Medicine | , , Romulus, MI
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Communicated with lucid patients to gather incident and medical history information.
  • Administered tests and medication to stabilize patients in field or in transit.
01/2014 to 01/2019 Pharmacy Technician Nuvance Health | , , Rochester Hills, Michigan
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Education
Expected in 09/2022 to to Masters of Health Administration | Public Health George Washington University, The, Washington, DC GPA:
Expected in 05/2022 to to Bachelor of Science | Public Health Wayne State University, Detroit, MI GPA:
  • Dean's List
  • Awarded - Capstone Presentation
  • Member of Honor's Society
Certifications
  • CPhT - Certified Pharmacy Technician
  • CMT - Certified Medication Technician
  • Certified EMT/ FIrst Responder
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • George Washington University, The
  • Wayne State University

Job Titles Held:

  • Lead Pharmacy Technician
  • Logistics Management Specialist
  • Certified Emergency Medical Technician
  • Pharmacy Technician

Degrees

  • Masters of Health Administration
  • Bachelor of Science

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