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lead pharmacy technician resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Detail-oriented Pharmacy Technician with over 11 plus years of experience and success in working within fast-paced CVS pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Currently working on special WE-CARE Re-launch throughout the District, with a pharmacist and another technician. Selected to train other technicians in CVS workflow and pharmacy standards.

Worked up from a Pharmacy technician Candidate , to technician, then Inventory Specialist (9/2014) and now Lead Technician in 2020 till present .

Skills
  • Medication Documentation
  • Prescription Filling and Labeling
  • Prescription Refill Fulfillment
  • Prioritization and Organization
  • Inventory Tracking
  • Detail-Oriented
  • Inventory Management
  • Medication Storage and Labeling
  • Data Entry
  • Customer Service
  • Cash Register Operations
  • Verbal and Written Communication
Work History
Lead Pharmacy Technician, 09/2010 to Current
Ascension HealthRoyal Oak, MI,
  • Restocked pharmacy shelves with medication from outside vendors and warehouse orders.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Collected co-payments or full payments from customers.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Counted, measured, and compounded medications following standard procedures.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Calculated dosage filled prescriptions and prepared prescription labels with absolute accuracy.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Processed Monthly and weekly returns
  • Supervised 3 pharmacy technicians and coordinated day-to-day assignments
Pharmacy Technician, 02/2017 to 06/2017
Department Of Veterans AffairsNorth Las Vegas, NV,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Counted, measured, and compounded medications following standard procedures
Retail Data Collector, 02/2003 to 09/2010
Crossmark/NielsenCity, STATE,
  • Gathered and submitted observational information in addition to required data points.
  • Conducted surveys and documented all responses.
  • Uploaded or transmitted data using secure protocols.
  • Collected audit and causal information at various locations
Education
High School Diploma: , Expected in 05/1987 to Covington High School - Covington, LA
GPA:
Certifications
  • CPhT - Certified Pharmacy
  • 580107010267483
  • PTCB 11/29/2011 - 02/28/2022
  • Louisiana Pharmacy Technician
  • CPT 010659 2/4/2012 - 06/302022
  • Mississippi Pharmacy Technician
  • PT- 218329 11/21/2016 - 03/31/2022
  • American Red Cross CPR Adult, Child & Baby
  • 00HELRG 01/18/2021-01/18/2023
  • APhA /WSU Pharmacy-Based Immunization Administration by Pharmacy Technician 02/07/2021-02/07/2024


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Resume Overview

School Attended

  • Covington High School

Job Titles Held:

  • Lead Pharmacy Technician
  • Pharmacy Technician
  • Retail Data Collector

Degrees

  • High School Diploma

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