Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hard-working Site Manager educated in OSHA safety requirements and experienced leading teams of two to eighteen workers. Proficient in carpentry, flooring installation, steel work , cabinetry, painting and forklift operation.

  • Creative problem solving
  • Order Fulfillment
  • Retail materials management
  • Shipping procedures understanding
  • Warehousing functions by use of tools and power equipment
  • Sales expertise
  • Inbound and Outbound Calling
  • Stock management
  • Stocking and replenishing by use of power equipment and company planograms
  • Product knowledge
  • Overstock management
  • Stocking and replenishing
  • Quality control
  • Effective written and verbal communication
  • Building, demolition and renovation
  • OSHA compliance
  • Management
  • Interior and exterior renovation
  • Project scope understanding
Work History
Lead Merchandiser/Superintendent, 10/2020 - Current
Sutherland Columbus, OH,
  • Arranged consistent shelves, bins and racks at 25-30 locations by following established planograms.
  • Worked with managers and advertising directors to optimize promotions.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Updated pricing and signage to complete product displays and educate customers.
  • Verified products appeared at correct locations in proper quantities.
  • Unloaded arriving product stock and moved to store display areas.
  • Established strong vendor relationships to maintain and support business.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Merchandised new stock to appeal to customers, grab attention and drive sales.
  • Traveled to market, visited vendors and assisted buyers with merchandise selection.
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Rotated manufacturer products as needed.
  • Supplied daily support to buyer and assistant buyer.
  • Organized store merchandise racks by size, style and color.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Managed complete construction process to maximize quality, cost-controls and efficiency.
  • Worked with specialized teams of third party workers to accomplish all objectives and achieve a finished and on time project.
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Managed 5-18 third part laborers when performing duties in line with local and national building codes in all areas of construction within scope of said Lowe’s projects.
  • Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
  • Handled scheduling of subcontractors and staff to complete projects within required timeframes.
  • Coordinated power equipment use and maintenance to create safe working environment, limit accidents and prevent damages.
  • Worked with inspectors, workers, and unions, to conduct weekly status updates.
  • Continuously inspected job sites for observation of safety protocols by staff and subcontractors.
  • Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
  • Assisted Managers in review, approval and archiving of all closeout documents.
  • Determined project schedule, including sequencing all construction activities for optimal efficiency.
  • Conducted walk-throughs with clients and management prior to project close, completing punch lists and answering all questions.
Customer Service Representative, 04/2019 - 09/2020
Securitas Security Services Usa, Inc. Portsmouth, NH,
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Educated customers on promotions to enhance sales.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Used Lowes planograms to build new racking and shelves to accommodate new products.
  • Regularly consulted planograms to assure that merchandise had been placed in its
  • Stocked flooring department products to assure the needed product was available for customers.
Transportation Security Officer, 06/2018 - 03/2019
Catholic Health Initiative Tacoma, WA,
  • Authenticated boarding passes, identification and passports to prevent fraudulent travel.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Safeguarded transportation operations at commercial airports and railway stations.
  • Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
  • Adhered to strict screening techniques and procedures while conducting human screenings.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
Teacher, 08/1994 - 06/2018
Dekalb Co Board Of Education City, STATE,
  • Traveled with band to numerous shows over 25 years and planned transportation and lodging for 40+ musicians.
  • Maintained band program of 50 plus instrumental students in preparation for concert and marching competitions
  • Selected and arranged music for numerous holiday performances and special events.
  • Developed team communications and information for administrative and parental meetings.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student centered learning.
  • Fostered team collaboration between students through group projects for program.
  • Maintained system required passing rate for years.
  • Planned and implemented integrated lessons to meet national standards.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Piloted program to address proposed state subject area competencies and standards.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Attended and facilitated IEP meetings for students and families.
  • Incorporated multiple types of teaching strategies into classroom.
  • Supervised learning groups of students in classroom stations.
  • Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
  • Instructed students in core educational principles, concepts and in-depth subject matter.
  • Graded and evaluated student assignments, papers and course work.
  • Completed daily reports, meal count sheets and attendance logs.
  • Designed dynamic lesson plans based on student interests to increase overall student GPA.
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
: , Expected in 05/1988
Douglas High School - Douglas, Al,
Bachelor of Science: Education , Expected in 12/1993
Jacksonville State University - Jacksonville, AL
Machine Tool Technology Certificate : , Expected in 05/2016
Northeast Alabama Community College - Rainsville, AL
  • Alabama Teachers Certificate
  • Florida Teachers Certificate
  • Machine Tool Technology Certificate
  • OSHA 10
  • OSHA 30
  • Forklift
  • Narrow Aisle Reach Truck
  • Order picker
  • Ballymore power stocker

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School Attended

  • Douglas High School
  • Jacksonville State University
  • Northeast Alabama Community College

Job Titles Held:

  • Lead Merchandiser/Superintendent
  • Customer Service Representative
  • Transportation Security Officer
  • Teacher


  • Bachelor of Science
  • Machine Tool Technology Certificate

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