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lead mechanic resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Successful automotive technician offers talents in customer relations, vehicle inspections and diagnostics. Trained in wide range of repair and maintenance actions. Works smoothly with team members and flexes easily with changing daily assignments.

Skills
  • Alignments experience
  • Bay maintenance
  • Estimations expertise
  • Brake and suspension servicing
  • Maintenance and repairs
  • Diagnostics and troubleshooting
  • Wheel rotation and balancing
  • Writing work tickets
  • Vehicle inspections
  • Microsoft Office
Work History
Lead Mechanic, 12/2020 to Current
Swift RefrigeratedGansevoort, NY,
  • Communicated job status and estimated completion times.
  • Inspected completed work and monitored compliance with regulations and standards.
  • Prioritized tasks to plan and delegate work to reduce delays and increase productivity.
  • Supervised mechanics performing general service maintenance and repairs.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Conducted test drives before and after repair services.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Oversaw service quality and encouraged team members to deliver high-quality service.
  • Monitored shop safety and promoted adherence to required OSHA protocols.
  • Documented and updated maintenance records, documents and work order logs.
  • Used computer maintenance program to produce repair orders and charge out parts.
  • Mentored and coached team to motivate, educate and enhance performance.
  • Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Collaborated with Service Manager to delegate repair duties and maintain customer satisfaction.
Automotive Technician, 12/2019 to 12/2020
Holz MotorsMilwaukee, WI,
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Monitored shop equipment to maintain safe working condition.
  • Kept detailed records of repairs, labor involved and parts used.
  • Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Completed required paperwork and delivered to customer.
  • Leveraged diagnostic tools and equipment to identify vehicle issues.
  • Conducted test drives and adjusted controls and systems to verify vehicle serviceability.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Helped customers achieve even wear on tires with timely rotation and balancing.
  • Performed computerized alignments of diverse vehicles.
Technician / Service Manager, 09/2015 to 01/2019
Bridgestone Retail Operations LLC.City, STATE,
  • Maintained certifications and completed training on systems and components.
  • Handled yearly and preventive maintenance to keep vehicles in good working condition.
  • Completed documentation promptly, enabling service requests to be properly recorded and tracked.
  • Conducted service appointments to diagnose and fix problems.
  • Examined previously completed work for accuracy.
  • Logged services performed in service ticket system.
  • Followed established safety rules, OSHA guidelines and company safety policies and procedures.
  • Trained new team members on service processes to increase productivity.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Trained, managed and motivated employees to promote professional skill development.
  • Formed and sustained strategic relationships with clients.
  • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
  • Implemented effective customer service surveys to encourage feedback.
  • Negotiated contracts with leading clientele, encompassing industry-leading organizations and multitude of projects.
Driver / Sales Associate, 09/2011 to 09/2013
Fisher Auto PartsCity, STATE,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Increased purchase amounts by cross-selling with similar products.
Education
High School Diploma: , Expected in 06/2010 to Red Land High School - Lewisberry,
GPA:
Certifications
  • Section 609 HVAC
  • Hunter alignment certification of completion
  • PA state safety inspection license
  • PA state emission license
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Resume Overview

School Attended

  • Red Land High School

Job Titles Held:

  • Lead Mechanic
  • Automotive Technician
  • Technician / Service Manager
  • Driver / Sales Associate

Degrees

  • High School Diploma

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