lead handyman resume example with 6 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service Well-trained Assistant Restaurant Manager promoting 3 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills. Sharp Assistant Restaurant Manager focused on increasing patronage and boosting revenues. Offering exemplary food safety skills and team development skills. Knowledgeable professional dedicated to handling such responsibilities as employee hiring and training. Pursuing an Assistant Restaurant Manager role where a strong background in the food and beverage industry in Columbus, OH would be highly valued. Experienced Assistant Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 3 years of progressive leadership experience. Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Strategic planning
Staff Management
Policies and procedures
Sales and Marketing
Mathematical calculations
Creative merchandising
Schedule optimization
Project Management
Budgeting
Verbal and written communication
Coaching and mentoring
Key Performance Indicators
Performance assessments
Recipes and menu planning
Sanitation guidelines
Kitchen equipment operation and maintenance
Payroll and scheduling
Workflow Optimization
Signature Dish Creation
Food Plating and Presentation
Budgeting and Cost Control
Team Leadership
Food Preparation and Safety
Order Delivery Practices
Food Spoilage Prevention
Process improvements
Made-to-order meals
Steady food flows
Menu planning
Company quality standards
Baking and broiling skills
Fine-dining expertise
Vendor relations
New hire training
Employee training and development
Hospitality service expertise
Food inventories
Equipment Maintenance
Operations management
Work History
Lead Handyman, 09/2020 to 06/2021 Underground Construction Company Inc. – Casa Grande, AZ,
Managed available parts, tools and materials inventory to maintain prompt response capability.
Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
Completed over 30 renovation jobs for residential Property owners
Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
Performed minor wall repair to maintain walls, including installing drywall and repairing and applying wallpaper.
Scheduled and completed preventive maintenance on various appliances to help clients cut costs and increase appliance lifetimes.
Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains and maintaining gutters.
Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
Reviewed technical documentation to complete equipment maintenance and repair.
Educated clients on how to maintain vaious systems and appliances, upholding high standards of customer service.
Kept tool, material and equipment inventory updated.
Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
Reviewed blueprints and specifications to identify most effective ways to approach projects.
Maintained inventory of supplies to complete various repairs on plumbing systems.
Foremen, 03/2017 to 11/2020 Cleveland-Cliffs Inc. – Chicago, IL,
Oversaw employee attendance record, handled payroll and ordered new materials for sites.
Reworked positions and workflow based on individual abilities and production targets.
Checked equipment to determine if maintenance was required.
Established clear priorities and production quality standards.
Trained new workers according to company standards.
Maintained zero site accidents and lost work days for 3 years.
Planned project resources by assigning funds, materials and staff throughout lifecycle of projects.
Interacted with employees to demonstrate high standards and mitigate issues effectively.
Reviewed project details to specify correct materials and equipment for job sites.
Meticulously tracked all parts and equipment used on each job site.
Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
Wrote production reports to help senior leadership make accurate operational plans and decisions.
Verified completed projects met approved time, quality and cost estimates.
Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
Set and revised production schedules to meet changing demands.
Lead Chef/Assistant Manager, 10/2016 to 04/2019 The Three Legged Mare – City, STATE,
Built strong relationships with customers through positive attitude and attentive response.
Adhered to rigorous standards for customer service, merchandising and operational safety.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Assisted General Manager with new hire processing and existing training programs.
Positioned as go-to person for up to 8 staff members, troubleshooting complex administrative and training issues promptly.
Facilitated training for associates through daily coaching and regular performance appraisals.
Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
Partnered with managers to identify and capitalize on sales trends and brand initiatives.
Verified confidential budget reports remained up-to-date for projected revenue.
Mentored and guided employees to foster proper completion of assigned duties.
Planned, managed and directed daily board operations to increase revenue and reduce costs through P&L analysis.
Molded team and embraced change to adapt within dynamic market.
Monitored security and handled incidents calmly.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Planned team-building exercises to increase employee performance and job satisfaction.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Increased sales revenues by promoting complementary products and educating customers about company promotions.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Automotive Mechanic, 02/2014 to 06/2015 N.C.C.I. – City, STATE,
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Managed inventory through computerized inventory control system.
Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
Completed full vehicle inspections to check for leaks, damage or other issues of concern.
Examined new and replacement parts to uncover defects.
Inspected customer vehicles for wear, tear and damage from accidents.
Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
Maintained accurate records of time and materials required to perform repairs and service.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Analyzed and located malfunctions in brakes, motors, switches and control systems.
Rotated and balanced tires for even wear.
Followed established safety procedures and techniques when working under lifted vehicles.
Test drove vehicles to determine problems and test repairs.
Read and followed technical documentation to complete accurate repairs.
Ordered repair parts quickly to prevent delays in projects and repair work.
Performed emissions tests according to standard procedures.
Inspected and tested equipment to locate worn and damaged parts.
Replaced damaged, missing or defective parts with new and refurbished components.
Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
Changed vehicle oil and replaced filter.
Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
Measured depth of current tire tread and educated customers about dangers of low tread.
Diagnosed electrical malfunctions using oscilloscope.
Disassembled defective parts to make proper repairs.
Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Completed computer-assigned vehicle alignments.
Assessed vehicle maintenance status and completed needed service.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
Education
High School Diploma: , Expected in 2007 to Dekalb High School - Waterloo, IN GPA:
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