Lead Coordinator Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Proficient Lead Coordinator adept at managing 60+ routes while dispatching 15,000+ packages and managing projects with an efficient, hardworking approach. Knowledgeable about documentation, reporting and planning. Eager to take on new professional challenges by leveraging extensive expertise and 5 years of logistics experience.

  • Document management
  • Consulting
  • Scheduling and calendar management
  • Administrative supervision
  • Inventory coordination
  • Team communication
  • Operations management
  • Strategic planning
  • Project Management
  • Business Development
  • City and non-city driving
  • GPS and Route Planning
  • Transportation
  • Processes and procedures
  • Vehicle inspections
  • Safety and compliance
  • Leadership
  • Critical thinking
  • Route logs
  • Customer rapport
  • Conflict resolution techniques
  • Superior customer service
  • Conflict Resolution
  • Processes and Procedures
  • Software experience
  • Business administration
  • Training and mentoring
  • Team Building
  • Troubleshooting
  • Problem Solving
Work History
08/2019 to Current
Lead Coordinator Emprise Bank Omaha, NE,
  • Entered and maintained departmental records in company database.
  • Oversaw technical, operational, clerical and customer service support activities.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Coached employees through day-to-day work and complex problems.
  • Entered data, generated reports and produced tracking documents.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Devised and implemented improvements to reporting procedures.
  • Led comprehensive staff member training covering key topics.
  • Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Interpreted management directives to define and document administrative staff processes.
  • Oversaw project logistics using industry expertise and independent judgment.
  • Resolved employment-related disputes through proactive communication.
  • Managed 60 routes daily.
  • Dispatched 15000 packages daily.
08/2019 to 08/2020
Driver Hartung Glass Salt Lake City, UT,
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
  • Checked in with dispatch service and updated with current location.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Delivered goods and products to customer on time and in excellent condition.
  • Obtained customer signatures to complete and process paperwork.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Delivered employees and materials to job sites daily.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Worked directly with customers to assess damage and incompleteness of orders.
  • Delivered 300+ packages to 185+ stops daily
06/2018 to 08/2019
Security Guard Chenega Corporation Dallas, TX,
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Permitted entry with escort for approved persons into secure locations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Checked and verified photo identification prior to granting facility access.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols every 2 hours to spot and investigate concerns.
06/2012 to 06/2018
Package Handler Poshmark Newark, CA,
  • Removed debris and hazardous materials from packing area to avoid contamination.
  • Assembled, sealed and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Installed protective devices on or around products to prevent damage during transport.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Assisted [Supervisors] with during busy periods, developing new skills while boosting warehouse efficiency.
  • Followed verbal and written instructions to properly move and ship products.
  • Sorted at rates of 200 packages in 60 minutes
Expected in 05/2012
High School Diploma:
Pebblebrook High School - Mableton, GA

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Resume Strength

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Resume Overview

School Attended
  • Pebblebrook High School
Job Titles Held:
  • Lead Coordinator
  • Driver
  • Security Guard
  • Package Handler
  • High School Diploma

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