Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Ambitious Lead Certified Pharmacy Technician offering 16 years of experience and track record of excellence in leading high performing teams within a fast-paced, high-volume setting. Proven mentor of new and established pharmacy technicians. Accomplished in filling prescriptions with expert precision. Strong leadership skills, well-versed in all aspects of pharmacy operations.

  • Customer Service
  • Supervision
  • Multitasking
  • Data Entry
  • Prioritization and Organization
  • Prescription Filling and Labeling
  • Dispensing Medications
  • Verbal and Written Communication
  • Inventory Management
  • Recordkeeping and Documentation
  • FDA Compliance
  • Medicare, Medicaid, and Insurance claims processing
  • Problem-Solving Skills
  • Pharmacy Operations
  • Workflow Optimization
  • Relationship Building
  • Answering and Routing Calls
  • 40 wpm
  • Connexus
  • Time Management
  • Dependable
  • Accountable
  • Personable
  • Sig codes
  • Pharmaceutical Calculations
  • Medical and Pharmaceutical Terminology
  • Administering Vaccines
Lead Certified Pharmacy Technician, 11/2016 - Current
Wellstar Health System Douglasville, GA,
  • Assists the Pharmacist in ensuring company and legal policies, procedures, and regulations are followed.
  • Perform wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Directing pharmacy associates in ensuring confidentiality of information, documentation, and assigned records.
  • Models, enforces, and provides direction to associates on proper customer/member services by making sure needs, complaints, and issues are resolved.
  • Processes third party insurance claims and/or rejections; assisting patents/customers with prescription orders and purchases; and completing, maintaining, and securing paperwork, forms, and other required documentation.
  • Provides customer service in the pharmacy area by acknowledging and identifying customer needs.
  • Initiate the prescription process at the drop off window by creating prescription orders; promoting products and services in accordance with local, state, and federal laws.
  • Assists the Pharmacist in supervising associates and assuring adequate resources are available by scheduling; delegating duties; communicating goals; providing feedback and follow-up by monitoring performances.
  • Participate in the hiring, promotion, coaching, teaching, mentoring, and evaluations of associates and ensuring diversity awareness.
  • Prep and oversee inventory process
  • Oversee inventory, rotate stock, remove expired or damaged drug products, resolve discrepancies in drug counts, and process in-date/out of date returns.
  • Receive, check in, and stock daily inventory
  • Improve inventory management procedures to reduce overhead, backorders and overstock.
  • Call patients daily to ensure Adherence of medications.
  • Create new/update patient demographics, allergies and new medications in pharmacy computer systems.
  • Answer incoming calls, Input, and fill prescription accurately in a very high volume pharmacy
  • Efficiently process cash register transactions for new and refilled prescription orders.
Pharmacy Technician, 06/2009 - Current
Nes Associates Tinker Afb, OK,
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Prepared prescription transfers to other pharmacies.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
Pharmacy Cashier, 05/2006 - Current
Rwj Barnabas Belleville, NJ,
  • Greeted customers promptly and responded to questions.
  • Processed credit card, EBT and cash payments with electronic computer system.
  • Implemented company asset protection procedures to minimize profit loss.
  • Maintained work area and kept cash drawer organized.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
Education and Training
High School Diploma: , Expected in 05/2005
Hancock High School - Kiln, MS
  • Certified by the Pharmacy Technician Certification Board (PTCB) 2016-current
  • Licensed Mississippi Board of Pharmacy -2009-current
  • Immunizing Technician, Wal-Mart Pharmacy -2020- current

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School Attended

  • Hancock High School

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