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Lead Administrative Assistant Resume Example

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LEAD ADMINISTRATIVE ASSISTANT
Summary

Experienced administrative professional with fourteen years of service in an office setting. Skilled in providing exceptional support to administration and staff, handling concerns and questions in an expeditious and courteous manner, and promptly responding to the dynamic issues that arise daily in an office environment. Offering excellent communication and computer skills. Ability to meet deadlines and work with a high level of multicultural awareness and adaptability.



Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • National School Lunch Program
  • Payroll (Novatime System)
  • AR/AP
  • Mail management
  • Meeting planning
  • Report development
  • Schedule management
  • PIMS Reporting
  • ACT 48 credit uploading
  • Powerschool

Accomplishments

Planned and executed all aspects of a major office/high school move.Increased office organization by developing more efficient filing system and customer database protocols during the start up of a high school that was under new management as a result of its release from the School District of Philadelphia.

Experience
Lead Administrative Assistant
July 2011 to CurrentCompany Name － City, State
  • Extract and compile required data for the PA Department of Education from the Student Information System, Powerschool and other systems as applicable and submits in to the PIMS system according to the PDE reporting schedule.
  • Validate all data compiled and reported for both external and internal uses.
  • Manage the daily enrollment reporting process including populating and distributing the daily enrollment reconciliation report.
  • Work closely with the Executive Director of Institutional Advancement and Department heads to develop and monitor internal reporting needs and key performance metrics.
  • Create and maintain a report request process and repository.
  • Input new, missing, incomplete and/or inaccurate data into Student Information System and other databases as required.
  • Creation of accounts for staff in information management system.
  • Work closely with administration to analyze data and system deficiencies and develop action plan to address the deficiencies.
  • Provide full back up support to the Registrar department.
  • Manage student enrollment and maintain student files.
  • Manage National School Breakfast and Lunch Programs.
  • Track and coordinated classroom coverage with Climate Manager and Departmental Chairs.
  • Answer internal and external calls.
  • Act as liaison between school and its education management organization on back-office and child accounting issues.
  • Managed electronic payroll database "Novasystem".
  • Log school safety and crisis prevention activities (i.e.fire drills and shelter-in-place); producing mass mailings for staff, students, and parents.
  • Manage front office functions.
  • Assist in the preparation of Pennsylvania Department of Education reports including the Annual Report for Charter Schools and child accounting reports.
  • Coordinates, maintains and prepares data reported to the Department of Education in reference to the Pennsylvania Information Management System and professional development for certified teachers referred to as Act 48 credit hours.
  • Oversaw daily office operations for staff of 200 employees.
  • Prepared and distributed payroll for a population of 200 staff members.
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Oversaw inventory and office supply purchases.
  • Trained new employees on Student Information System programs and data entry software.
  • Processed accounts receivable and accounts payable.
  • Liaised with vendors to order and maintain inventory of office supplies.
  • Managed multiple accounts receivable accounts working directly with the Financial Management Office.
  • Audited student and staff data to verify accuracy for state required reporting.
Community Organizer (Temp)
April 2011 to July 2011Company Name － City, State
  • Outreached within community/strategic plan boundaries.
  • Identified community issues; analyzed statistics; conferred with community agencies and people in contact with the community; developed and led action plans.
  • Built relationships with stakeholders.
  • Acted as liaison between community stakeholders, community plan grantee and community residents.
  • Administered and tabulated annual stakeholder satisfaction surveys (i.e.
  • resident surveys).
  • Managed volunteers participating in a community welfare-to-work job training program.
  • Recruited surveyors to administer community survey.
  • Recruited community members for projects and activities.
  • Served as the primary point of contact for the Hunting Park revitalization project with all media representatives.
  • Trained all new survey personnel on retrieving required community feedback data required to fulfill grant requirements.
Administrative Assistant
January 2010 to October 2010Company Name － City, State
  • Responded directly to chief executive officer of an urban elementary school.
  • Managed student enrollment and maintained student files.
  • Managed National School Breakfast and Lunch Programs.
  • Tracked and coordinated classroom coverage with substitute teacher company.
  • Answered internal and external calls.
  • Acted as liaison between school and its education management organization on back-office and child accounting issues.
  • Logged school safety and crisis prevention activities (i.e.fire drills and shelter-in-place); producing mass mailings for staff, students, and parents.
  • Administered and tabulated annual stakeholder satisfaction surveys (i.e.
  • teacher survey, student survey, parent survey).
  • Managed cohort of volunteers participating in a community welfare-to-work job training program.
  • Assisted in the preparation of Pennsylvania Department of Education reports including the Annual Report for Charter Schools and child accounting reports.
  • Resolved employment-related disputes through proactive communication.
  • Handled sick, personal and vacation time disputes and administering disciplinary correspondence to staff.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Completed data entry, tracked resumes and maintained the applicant trackingsystem.
  • Obtained signatures for financial documents and internal and external invoices.
  • Served as corporate liaison between the finance, IT and marketing departments.
Administrative Assistant
January 2004 to January 2010Company Name － City, State
  • Responded directly to chief executive officer of an urban elementary school serving 540 students in grades K-8.
  • Managed student enrollment and maintained student files.
  • Processed student daily attendance and tardiness.
  • Managed National School Breakfast and Lunch Programs.
  • Tracked instructional attendance and coordinated classroom coverage with CEO and substitute teachers'.
  • Addressed parent and student questions and concerns.
  • Answered internal and external calls.
  • Acted as liaison between school and its education management organization on back-office and child accounting issues.
  • Logged school safety and crisis prevention activities (i.e.
  • fire drills and shelter-in-place); producing mass mailings for staff, students, and parents.
  • Administered and tabulated annual stakeholder satisfaction surveys (i.e.
  • teacher survey, student survey, parent survey).
  • Managed cohort of volunteers participating in a community welfare-to-work job-training program.
  • Assisted in the preparation of Pennsylvania Department of Education reports including the Annual Report for Charter Schools and child accounting reports.
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Oversaw inventory and office supply purchases.
Education
Bachelor's Degree : Business Administration, December 2011Eastern University － City, StateBusiness Administration
Skills

Accounts payable, accounts receivable, administrative support, data entry, database development, exporting data, graph/chart development, finance, front office management, maintain inventory, logistics, document development, meetings, payroll, personnel attendance tracking, reporting, strategic, surveys, phones, etc.

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Resume Overview

School Attended

  • Eastern University

Job Titles Held:

  • Lead Administrative Assistant
  • Community Organizer (Temp)
  • Administrative Assistant

Degrees

  • Bachelor's Degree : Business Administration , December 2011

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