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lead accounts receivable specialist resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Competent Accounts Receivable Specialist bringing 8 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.

Skills
  • Professional demeanor
  • Ability to prioritize
  • Neat and Punctual
  • Motivated and Performance Driven
Education and Training
Groves High School Garden City, GA Expected in 05/1997 High School Diploma : - GPA :
Experience
Canopy Children's Solutions - Lead Accounts Receivable Specialist
Vicksburg, MS, 06/2014 - Current
  • Partnered with cash application team and credit manager on timely and accurate posting of remittances.
  • Oversaw disputes resolution and reconciliation for client accounts
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems
  • Managed cash receipts processing, bank reconciliations and distribution of payments to be posted.
  • Processed payments from insurance companies and personal accounts
  • Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs.
  • Completed administrative tasks such as recordkeeping, writing correspondence and gathering materials
  • Revised inefficient work procedures with automation software
  • Updated customer accounts with interactions, payments and personal information
  • Performed debit, credit and total accounts on computer spreadsheets/databases.
  • Researched and resolved customer claims related to shortages, discount violations and returns.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Oversaw and supervised a team of 5 employees
Radnet - Billing Specialist
Los Gatos, CA, 05/2012 - 06/2014
  • Scheduled patients and updated pertinent details related to insurance, payment histories and personal or confidential information
  • Verified proper coding on claims, investigating and resolving issues to maintain billing accuracy
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Liaised with patients, insurance companies and billing office personnel to effectively create and post bills, obtain payments and update system information
  • Set up payment plans and arrangements for patients seeing doctors/having procedures.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Responded to customer concerns and questions on daily basis.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Handled account payments and provided information regarding outstanding balances.
Indiana Wesleyan University - Front Desk Medical Receptionist
Marion, IN, 05/2010 - 06/2012
    • Addressed, documented, and responded to incoming and outgoing calls and correspondence
    • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence
    • Called patients to scheduled appointments, consistently double-checking information and availability
    • Managed physician calendar, including scheduling patient appointments and procedures
    • Interviewed patients to collect medical information and insurance details
    • Used computer programs and registration systems to schedule patients for routine and complex procedures.
    • Completed clerical duties and tasks for clinic administration.
    • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
    • Checked patient insurance, demographic and health history to keep information current.
    • Coordinated patient scheduling, check-in, check-out and payments for billing.
Hazard Recovery - Office Manager
City, STATE, 05/2005 - 05/2010
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable
  • Oversaw office financial management, including AP/AR and payroll administration
  • Completed billing, collections and reporting duties on daily basis
  • Updated employee paperwork and records
  • Liaised with court personnel, city magistrates, police departments and bank administrators to ensure successful office operations
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
  • Improved productivity initiatives, managed accounts, coordinated itinerary and scheduled client and leadership appointments
  • Maintained computer and physical filing systems.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Sourced vendors for special project needs and negotiated contracts.

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Resume Overview

School Attended

  • Groves High School

Job Titles Held:

  • Lead Accounts Receivable Specialist
  • Billing Specialist
  • Front Desk Medical Receptionist
  • Office Manager

Degrees

  • High School Diploma

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