Lbr Auditor Analyst Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Experienced legal professional. Well versed in litigation management and all phases of the legal auditing process for an international insurance carrier as well as a national insurance defense law firm. Possess a Bachelor of Science in Paralegal Studies. Expertise in Microsoft Excel and Microsoft Office Suite. Looking to leverage my knowledge and experience to expand my role in litigation management, auditing and the bill review process.

  • Microsoft Office, Excel, Access, Word, PowerPoint, Outlook
  • Adobe Acrobat
  • LexisNexis
  • Legal-X/Bottomline, Bottomline Legal eXchange
  • LSS, Quovant, CaseGlide, Counselink, Legal Solutions,
  • TABS Billing Software
  • Billing Trends and Analysis
  • Editing
  • Insurance Guidelines, Billing, Acquisitions, Claim Processing
  • Paralegal Tasks and Billing
  • Leadership and Employee/Personnel Development
  • Report Writing
  • Excel Pivot Tables, Pivot Charts
07/2019 to Current
LBR Auditor/Analyst Capitalsource Cathedral City, CA,
  • Conduct quality high level audits of approximately 6500 monthly pre-bill invoices to ensure compliance with all insurance carrier guidelines and to assess law firm performance to provide actionable feedback to improve initial deduction percentages, net invoice revenue and appeal reimbursement totals.
  • Design queries and analyze mid-month detailed work in progress reports to identify trends, prepare finding and recommendation reports for each timekeeper, firm management and firm owners.
  • Responsible for the design, implementation and management of in-house Electronic Bill Review Summary Spreadsheets, for approximately 175 carriers and each electronic web based bill review platform associated with the individual carrier. Leverage information, analytics and technology to drive performance improvements, sharing observations and trends with timekeepers, firm management and firm owners. Resulting in the identification of the initial deduction percentage of 10% to 15% on invoices submitted electronically and a net deduction on invoices of 9%, after appeals submitted and reimbursement issued.
  • Developed and implemented firm Authorization Standard and Travel Guidelines Spreadsheet.
  • Responsible for the design, implementation and management of in-house Billing To Do Spreadsheet specific to billable tasks by attorneys and paralegals to ensure compliance with carrier guidelines, improve billing standards, decrease necessity of appeals and increase net invoice revenue.
  • Create and present internal training program for all employees on billing standards and the legal bill review process, trends and carrier guidelines.
  • Developed and deployed monthly trend reports to timekeepers, firm management and firm owners.
01/2015 to 07/2019
Legal Auditor, Team Lead ENSTAR US City, STATE,
  • Lead a team of 8 (4 Legal Auditors, 1 Program Coordinator, 1 Administrative Assistant, and 1 Data Analyst). Managed workflow and resource allocation ensuring daily and weekly productivity goals are aligned with department and management expectations.
  • Conducted quality high level legal invoice audits ensuring law firm invoices comply with Enstar's guidelines, billing policies and department specific direction. Resulting in an average cost saving of 8% to 10%.
  • Performed high level appeal review and resolution of appeals for entire team of Legal Auditors.
  • Coordinated, directed and oversaw in-firm and electronic audit examination of law firm's legal files, accounting, and financial/billing records. Prepare report of audit compliance findings with associated analytics.
  • Conducted and oversaw the onboarding process of law firms during Enstar's various acquisitions. This included initial contact with company to obtain all necessary claim and lawsuit information, rate negotiation and implementation, issuance of confirmation correspondence, rate acknowledgment, completion of set-up process in Legal-X/Bottomline, training on Enstar's billing guidelines, submission of invoices, bill review process and the release of payment.
  • Manage database with audit compliance results
  • Managed the RFP (Request for Panel) annual process wherein Enstar associated various law firms to be Panel Counsel for all case specific claims.
  • Trained all staff on invoice review, in-firm and electronic audits, department directives, billing systems/programs, and appropriate handling of department email in-box for all communication with claims departments, TPA's, intra-office personnel, and law firms.
  • Reviewed all law firm budgets for accuracy and enforced same in Legal-X/Bottomline.
  • Worked on several special projects, as assigned, analyzing data and metrics concerning the department as a whole.
01/2009 to 01/2015
Paralegal/Office Manager LAW OFFICE OF J. BRADLEY BAKER, LLC City, STATE,
  • Office Manager and Paralegal to sole practitioner concentrating in the area of Workers' Compensation, Personal Injury and Criminal Defense.
  • Conduct client interviews, manage files from inception to close, draft and file all pleadings, to include Complaint, Counter Complaint, Answers, Discovery, Judgments, Settlement Orders, and State Workers' Compensation Forms.
  • Manage all office duties including managing all incoming phone calls, scheduling depositions, mediations, court reporters, and hearings.
  • Communicate daily with clients, insurance companies, adjusters, and other legal professionals.
  • Some minor accounting responsibilities.
03/2008 to 02/2009
Paralegal SC Department Of Mental Health City, STATE,
  • Paralegal in Reimbursement Department of Financial Services for the South Carolina Department of Mental Health.
  • Draft and file liens against real property for the purpose of collecting on delinquent medical bills
  • Attend court with General Counsel when necessary
Education and Training
Expected in 08/2010
Bachelor of Science: Paralegal Studies
Everest University - ,
  • Magna cum laude graduate
Expected in 1994
Lake Washington High School - ,

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Resume Overview

School Attended
  • Everest University
  • Lake Washington High School
Job Titles Held:
  • LBR Auditor/Analyst
  • Legal Auditor, Team Lead
  • Paralegal/Office Manager
  • Paralegal
  • Bachelor of Science