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Lawn and Garden Sales Associate Resume Example

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LAWN AND GARDEN SALES ASSOCIATE
Summary

Dedicated Garden Sales Associate with excellent people skills and in-depth knowledge of gardening products, tools and techniques. Offers customers expert advice and purchasing support to meet unique needs. Strengths include merchandising and organizing products, processing orders and preparing special promotions. Dedicated Laborer ready to help crews succeed by working hard and fast to complete task . Clearly understands and follows orders, uses hand and power tools. Excellent physical stamina with flexible schedule

Skills
  • Working collaboratively
  • Project planning
  • Maintenance & Repair
  • Training & Development
  • Friendly, positive attitude
  • Decision-making
  • Time management
  • Basic math
  • Team building
  • Critical thinking
  • Customer service
  • Relationship building
  • Safety behaviors expertise
  • Hand tool operations
  • Forklift driving
  • Recordkeeping abilities
  • Materials handling
  • PPE use
  • Reliable and trustworthy
  • Problem resolution
  • Equipment maintenance
  • Basic welding skills
  • Standard operating procedures understanding
  • Active listening
Experience
Lawn and Garden Sales Associate10/2016 to 02/2021Company NameCity, State
  • Helped customers select optimal plants, tools and accessory purchases for specific needs.
  • Cleared out older items to make way for new seasonal offerings with skilled use of sales displays and special pricing.
  • Managed customer orders smoothly, including processing payments and helping with bulky or heavy loads.
  • Moved large pallets and heavy items with pallet jacks and forklifts.
  • Maintained well-stocked, organized and attractively merchandised garden items.
  • Kept stock healthy by watering on-schedule and deadheading flowers to promote additional blooms.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Educated customers on product and service offerings.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Mixed and matched paints according to customer specifications.
  • Recommended optimal merchandise based on customer needs and desires.
  • Recommended merchandise to customers based on needs and preferences.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Store Cleark08/2016 to 10/2018Company NameCity, State
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Oversaw all store operations while generating $[Amount] in monthly sales.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Implemented succession planning by training and developing [Number] associates into leadership positions.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Diminished total loss by [Number]% by implementing effective operational improvements.
  • Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
Stocking Associate04/2014 to 08/2016Company NameCity, State
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Palletized merchandise for easy movement to sales floor locations.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Used RF scanner to pick items from bins and complete orders.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Packaged items with appropriate materials to prevent damage during shipping.
Education and Training
High School Diploma06/2014Connellsville Area Senior High SchoolCity, State
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Resume Overview

School Attended

  • Connellsville Area Senior High School

Job Titles Held:

  • Lawn and Garden Sales Associate
  • Store Cleark
  • Stocking Associate

Degrees

  • High School Diploma 06/2014

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