law firm accounts receivable resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

Resourceful Accounting and Customer Service oriented Professional who excels at designing efficient quality control procedures and maintaining sound internal controls. Superior influencing and collaboration skills by virtue of demonstrated leadership and staff training.

  • Microsoft Word, Excel and Powerpoint; Fourth Shift Clientele (Customer Service Database Software)for Windows (MRP Manufacturing Software)
  • CODA; Citrix; Profile; Tempworks; Bond; Prolaw (Law Firm Business Management Software).
02/2015 to Current
Law Firm Accounts Receivable Millennium Physician Group Punta Gorda, FL,
  • Analyze client balance sheets for auditing purposes.
  • Client management, processing monthly bills and Statements , collection of outstanding invoices, analysis and special projects.
  • Resolve discrepancies through interaction with appropriate departments and clients.
  • Maintain frequent telephone contact with and respond timely to inquiries from internal and external clients.
  • Create and maintain daily and monthly reports as requested by management.
  • Research and investigate customer account issues, monitor and control non-payments, delayed payments, and other anomalies.
  • Participate in Monthly A/R meetings with Billing Partners to review accounts and solicit remedies for outstanding account debts.
04/2004 to 06/2014
Accounts Receivable / Revenue Compliance Officer Michael Page International / Page Group North America City, STATE,
  • Played a pivotal role in the transition of North American Accounts Receivable portfolio and training on independent Temporary Services billing system- this function was outsourced to the Parent Company in the UK.
  • Maintained North American policy document inventory, including Client Agreements and participated in the development and implementation of Compliance Training procedures with Recruitment Staff, Candidates as well as external Clients.
  • Worked in close and supportive partnership with US/Canada (North America) Training and Staff Development teams, including Senior Management, to reorient Recruitment/Staffing members with systems training for retention of required compliance items and data process procedures.
  • Was accountable for the planning and management of Revenue Recognition Policy monthly audit project by virtue of collecting, analyzing and evaluating audit required metrics and new account documents - post Revenue period close.
  • Managed and mentored 6 Accounts Receivable Staff Members to ensure best practices are followed and encouraged the establishment and maintenance of business relationships with internal Recruitment/Staffing counterparts.
  • Implemented an online master billing schedule that contains all Client information (Payment Terms, Credit Status, Invoicing Status) and produced monthly reports to analyze client payment term trends and track new Client business.
  • Prepared and posted journal entries for recording of cash receipts and sales invoice adjustments and performed bank reconciliation and other balance sheet reconciliations, reconciling revenue forecast to general ledger to ensure data integrity for Financial reporting.
  • Participated in the staff recruitment and development processes and prepared management commended performance appraisals for direct reporting staff members; led team and interdepartmental meetings on a bi-monthly/quarterly basis, in an effort to clarify outstanding matters and develop solutions with team input.
  • Collaborated with IT Department to create an online Client Aging schedule, which can be accessed by all Sales Team members, fostering proactive assistance with collection assistance.
  • Yearly Audit- Prepared required Audit support per Audit schedules with external Audit Firm.
  • Point person for annual audits with regard to A/R: Revenue, Billing, Collections, Cash Receipts and Revenue Compliance.* Coordinated and responded to regulatory and/or compliance examinations conducted by internal or external parties.
08/2001 to 10/2003
Membership Controller A/R Collections Manager The Sports Club Company City, STATE,
  • Analyzed and confirmed new memberships or modifications to current memberships, for billing and status accuracy.
  • Prepared Membership Director Statistics Reports and Assisted in the effort of Club Membership "upsells", with the Sales Team.
  • Analyzed weekly Accounts Receivables Aging report for bad debt write offs, membership suspensions, active collection and detail accuracy.
  • Processed end-of-month account adjustments (write offs, etc.) and preparation of Prenote Checking and Draft for 1st of the month Account Debits.
  • Prepared and processed Check and Credit Card Refunds; balanced, adjusted, posted and applied receivables, and resolved member Credit Card chargeback inquiries and account discrepancies.
  • Supervised and provided ongoing training and development of 3 A/R Associates and collaborated with Front Desk Staff.
1996 to 08/2001
Billing, Credit and Collections Manager / Equipment Lease and Finance Administrator Schick Technologies, Inc. City, STATE,
  • Prepared direct invoicing and billing of Accessory, Domestic Vendor, International Vendor and other classification of customer orders.
  • Responded to all vendor and customer inquiries and issues regarding overdue balances, delinquent accounts, account adjustments and reconciliation of their statements and assisted customers in resolving finance related issues.
  • Balanced, adjusted, posted and applied receivables and analyzed weekly vendor and customer aging reports, prepared month-end reports for reporting to Controller.
  • Processed product returns for credit to accounts and researched and investigated customer accounts that needed adjustments and charge back accounts.
  • Interfaced with Sales Representatives, Technicians, Physicians and Dentists to promote sale of CDR (Computed Dental Radiography) and AccuDEXA (Bone Mineral Densitometry) equipment and "upsell" product based on Consumer needs.
  • Assisted "in house" finance company (Affiliated Capital) with status list updates, investigations, and secured necessary approvals on customers' final documents; Acted as a liaison with various financial vendors and Accounting Department to reconcile payments for customer purchases.
  • Supervised 2 A/R Associates.
09/1994 to 09/1996
Front Office Various Hospitality Opportunities City, STATE,
  • Millenium Hilton Hotel (Hilton at WTC)- Front Desk Clerk- 1 year
  • Doral Park Avenue Hotel- Front Office Manager- 1 year
Expected in 1993 to to
Associate of Applied Science: Travel and Tourism
LaGuardia Community College - Long Island, NY

Travel & Tourism Coursework in Communication and Psychology; Coursework in Travel and Hotel Management

Additional Information

Military Service: United States Marine Corps 1988-1991 (Honorable Discharge)


Accounting, Accounts Receivable, Auditing, Balance sheet, Bank reconciliation, Billing, Cash Receipts, Client management, Credit, Customer Service, Database Software, Financial reporting, General ledger, Inventory, Invoicing, Process implementation and improvement, Revenue Reconciliation, Recruitment, Research, Revenue Recognition, Staff Development.

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Resume Overview

School Attended

  • LaGuardia Community College

Job Titles Held:

  • Law Firm Accounts Receivable
  • Accounts Receivable / Revenue Compliance Officer
  • Membership Controller A/R Collections Manager
  • Billing, Credit and Collections Manager / Equipment Lease and Finance Administrator
  • Front Office


  • Associate of Applied Science

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