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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Experienced in clerical duties with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.

Skills
  • Adaptable and Flexible
  • Team Player
  • Administrative Support
  • Office Equipment
  • Clerical Support
  • Record Sorting and Filing
  • Office Supplies and Inventory
  • Data Entry and 10-Key
  • Correspondence Typing
  • Clerical Experience
  • Office Organization
  • Office Machine Operation
Work History
03/2010 to Current
LAW ENFORCEMENT TECHNICIAN City Of Rialto, Ca Rialto, CA,
  • Telephonic and in person requests for services, including 911 emergencies and fire calls, citizen’s complaints and general inquiries
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Released of impound vehicles/inspected vehicles and issued proof of correction certificate
  • Dispatch calls for service to Rancho Los Amigos Facility/assist hospital staff as needed
  • Create monthly in-service/deployment logs using Microsoft Excel/Microsoft Word
  • Update files for Critical Head Injury Patients
  • Deliver Medicine (various county jail facilities)
  • Deliver/Sort Mail
  • Assist Warehouse Staff (move pallets utilizing a pallet jack)
  • Load/Unload Medical Supplies
  • Vehicle Maintenance (inspect, serviced and maintained)
  • Fleet Management (vehicles smog checks, oil changes for vehicles overdue)
  • Equipment Maintenance Inventory
  • Trusty/Work Release Supervision (assigned and oversee work performed by inmate workers)
  • PCT Operations CP Radio Assignment
  • Mail and Supply Runs
  • County Mail Runner
  • Coordinated PCT Training with CPB
  • Maintained Supply Inventory
  • Building Maintenance and upkeep for all PCT buildings
  • Liaison with property management
  • Updated Chain of Command Wall
  • Enter FI Cards
  • FAST Vehicle Program
  • Fleet management (veh maintenance, etc)
  • Equipment Maintenance Inventory
  • Trusty/Work Release Supervision
  • ECAPS Receiver
  • Administrative/Clerical duties utilizing a fax, scanner, xerox machines
  • Accesses departmental database to order, maintain, and inventory unit or bureau supplies and equipment
07/2008 to 03/2010
INTERMEDIATE CLERK R.J. Corman Bardstown, KY,
  • Filed confidential medical information to ensure all medical reports were filed in the appropriate medical jackets
  • Updated Inmates medical charts, release dates, and medical information
  • Answered inquires, via telephone, regarding inmate charts and health status
  • Responsible for data entry, sorted mail, purged inmate charts
  • Opened incoming mail, distribute to designated staff in the unit
  • Filed employee medical documents, answered telephonic calls, input employee injury reports into PIMSPROD system
  • Utilized Excel spread sheet to track and update incoming work restriction letters from third party Administrator
  • Trained New Staff
  • Enter Employee injury reports into PIMSPROD System
  • Processes documents according to established procedures; examples include reports, charts, tables and lists, bills, receipts, statements, case files, permits, licenses, and notices
  • Reviews documents for completeness, accuracy, and compliance with legal and other requirements
  • Answers questions and provides information to employees concerning their iod reports, medical doctors notes, forms, applications
  • Maintains records requiring specialized knowledge and judgment in the selection, filing or computation of data; examples include medical records/doctors notes
  • Utilizes office- machines such as computers or terminals, copiers, scanners, or calculators incidental to the performance of other duties
  • Searches records and files for retirees and active employees using EIS
  • Indexes and cross-references records and files
  • Sorts, arranges and files documents and publications; retrieves and issues filed materials
  • Requests, receives, stores, inventories, and issues office supplies, and maintains related records
  • Receives, sorts and distributes mail
  • Serve as a receptionist or counter clerk as needed
  • Performs routine administrative and staff support tasks such as maintenance of records, reproduction of correspondence and documents, and operation of departmental teletype and facsimile machines.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
03/2005 to 07/2008
SECURITY ASSISTANT, SHERIFF LA COUNTY SHERIFF’S DEPARTMENT City, STATE,
  • Issued fare evasion citations on MTA trains and passengers train platforms
  • Served as security on MTA platforms/trains
  • Ensured daily citations were entered into the CAD system at the end of each shift
  • Testified in court regarding criminal/noncriminal tickets issued
  • Monitored CCTV cameras for MTA train stations/platforms
  • Trained new officers/Assisted sworn personnel searching & booking suspects
  • Supervised 35 employees, by assigning areas of patrol, and supervising support staff assignments
  • Reconciled Scheduled for Fare Inspector timecard’s, on a weekly basis, to ensure accuracy
  • Audited Fare Inspector’s work stations, on a bi-monthly basis, to ensure quality of work
  • Prepared, processed and transmitted various reports.
  • Served as witness in court and provided evidence as required.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Interacted with public to give directions, explain rules and regulations and respond to inquiries.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
10/2001 to 05/2004
CLERK LA COUNTY REGISTRAR RECORDER-COUNTY CLERK City, STATE,
  • Serve visitors by greeting, welcoming, and directing them appropriately; answer phones and direct callers; and answer inquiries in person
  • Search/retrieve birth, death and marriage records upon request and forward to relevant parties
  • Index, code and cross-reference records or files according to established procedures
  • Organize, sort, arrange and/or file records/documents/correspondence in alphabetical, numerical, chronological or code order; retrieve files on request and return them to the correct location
  • Produce labels, licenses, permits, certificates, and fee receipts according to established procedures
  • Receive incoming mail to open, sort, and distribute; Deliver mail and internal correspondence within the organization; and collect outgoing mail/packages and utilize postage meters/machines to weigh and affix postage; may serve as a delivery messenger
  • Perform basic clerical duties such as issuing office supplies, keep track of data and records, and complete predetermined forms in accordance to established procedures
  • Utilizes office- machines such as computers or terminals, copiers, scanners, fax, or calculators incidental to the performance of other duties
  • Serve as a receptionist or counter clerk as needed
  • Served as Cashier for birth/death/marriage certificates and marriage license payments
  • Provided customer service, public assistance regarding Birth/Death/Marriage certificates
  • Processed request from Sacramento, for customers with emergency situations
  • Filed Birth/Death & Marriage Certificates, issued marriage licenses
  • Interacted with customers by phone, email or in-person to provide information.
  • Assisted with typing, data entry and answering incoming calls as required.
  • Input data into computer programs and filing systems.
Education
Expected in 06/2001
High School Diploma:
MANUAL ARTS COLLEGE PREP - Los Angeles, CA
GPA:
Languages
Spanish:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • MANUAL ARTS COLLEGE PREP

Job Titles Held:

  • LAW ENFORCEMENT TECHNICIAN
  • INTERMEDIATE CLERK
  • SECURITY ASSISTANT, SHERIFF
  • CLERK

Degrees

  • High School Diploma

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