Knowledgeable of all filing systems; and helpful in maintaining accurate case files and Records Management System.
Release information appropriately and timely.
Answer phones and assist callers appropriately.
Interpret local, state, and federal criminal histories.
Knowledgeable of Federal UCR guidelines, State statutes, and city ordinances.
Professional and knowledgeable at the officer's counter and public counter.
Knowledgeable of Records Management System for retrieval of data, entering information, and making corrections.
Exhibits good PC skills accessing both internal and external data via LPD Home Page.
Effectively retrieves information from NCJIS and NCIC.
Maintains an acceptable level of accuracy, regarding language and punctuation, and productivity when transcribing supplemental reports and statements from all transcription equipment/software in Records.
Maintains accurate and quality work at an acceptable productivity level when entering/coding IRs, tickets, and accidents.
Exhibits excellent customer service skills when interacting with the public, law enforcement agencies, and all internal employees.
Verify/proofread employees' work/typing when assigned certain job tasks within the Records Department.
Maintain a high level of confidentiality and handle confidential information appropriately.
Provide guidance and answer questions of subordinate personnel as needed on a daily basis.
Set personal and work related goals on and annual basis.
Knowledgeable of and follows department policies and procedures.
Establish and cultivate good working relationships with coworkers, the general public, and individuals in positions of authority.
Working knowledge of modern office equipment.
Assist cardholders with questions and concerns regarding their Cabela's Club Visa Card via telephone.
Complete inbound and outbound telephone calls with cardholders about recent activity on their account to determine if the charges are valid or fraudulent.
Log accurate telephone conversations on cardholders' accounts.
Maintain a high level of confidentiality with cardholders' financial and confidential information.
Obtained appropriate study documentation to ensure completeness, accuracy, and ensured documents were organized.
Submitted study documentation electronically to the Institutional Review Board via a portal.
Communicated Institutional Review Board clarifications, questions, or additional requirements to the study team through email and telephone conversations.
Saved study correspondence to the network drives and distributed the information to the appropriate distribution lists and site archives.
Communicated Spanish translation timelines to ensure translations were completed on time and distributed documents for use.
Organized multiple tasks and prioritized as needed.
Maintained a high level of confidentiality and handled confidential information appropriately.
Posted documents in a timely manner to ensure customer timelines were met.
Created and typed letters, agendas, and meeting minutes to be distributed to sponsors or study team members. Letters, agendas, and meeting minutes were also maintained for regulatory files.
Coordinated and trained personnel in obtaining study documentation for completeness, accuracy, and organization.
Trained and supervised subordinate personnel on submitting study documentation electronically to the Institutional Review Board via a portal.
Backup supervisor that monitored workloads and ensured completed work was distributed to the study team.
Backup supervisors that assigned work to employees in order to ensure the completion of Informed Consent Forms for specific studies.
Monitored workloads and adjusted schedules as needed to ensure timelines were met.
Backup supervisor that monitored study timelines to ensure specific work was completed on time and ensured Spanish transactions were received in a timely manner.
Prioritized workloads as study timelines changed and work loads increased.
Provided feedback on employee performances as an active member of the Institutional Review Board team.
Assisted in preparing employee evaluations by verbally informing the Institutional Review Board Manager of study timelines there were met or fell behind.
Proofread written documents to ensure all elements were met and the highest quality of documents were submitted to the Institutional Review Board and Sponsors.
Reviewed study documents to ensure accuracy and completeness.
Coordinated and scheduled meetings.
Provided guidance and answered questions of subordinate personnel and other internal customers as needed on a daily basis.
n annual basis.
Set personal and work related goals on an annual basis.
Knowledgeable of internal policies, SOPs, and FDA regulations.
Knowledgeable of general office procedures and records management systems.
General Notary State of Nebraska
Issued May 2014
Expires May 2022
NCIC Certification
Issued by Nebraska State Patrol
Issued November 2016
Expires November 2022
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