Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

It gives me great pleasure to apply for the (opening) position at. I am aware of the great reputation of your business and believe that my skills, abilities and experience will adequately justify this position. Understanding and appreciating the fact that the (opening) job holds quite some significance where business operations are concerned, I believe that I have the ability to demonstrate proficient managerial and communication skills to effectively complete the job. The positions that compose my employment history and formal education have exposed me to many key facets of running and working in a healthy, prospering business environment. In return it has made me knowledgeable in areas, but not limited to, retention, hiring, performance management, operations, employee relations, quality customer service and management. Prime examples of titles held at (Past employer) would validate the previous mentioned. I am a conscientious employee, with an ability to communicate with both my co-workers and customers professionally, efficiently and with a great team-oriented attitude. Thus, I will prove to be an asset to your company. I can assure you that my work experience will help me achieve all goals expected of me. I’m looking forward to an opportunity to meet you in order to discuss my credentials in detail. I will follow-up on this letter with 3 to 4 days. I can be reached by phone or email, both listed on my resume. Thank you for your time and consideration. Sincerely, JessicaClaire Professional Summary Multi-certified technology professional with experience managing enterprise implementations of customer service retail sales information. Experience in gathering, analyzing and defining business and functional requirements; creating global metrics, trend charts and other decision-making tools; leading data-modeling and process-mapping initiatives; and workflows and technology solutions for manufacturing systems and networks. Proven ability to lead seamless implementations and deliver next-generation technical solutions improving revenues, margins and workplace productivity. Well-coordinated in maintaining optimal inventories and supporting documentation to boost efficiency of [Type] operations. Talented communicator, planner and problem-solver offering [Number] years of [Industry] experience. Proven skills in reviewing paperwork and consulting with teams to keep current on needs and meet supply demands. Coordinated and prepared documentation detailing production requirements and schedules to maintain supply levels. Cross-functional collaborator effective at understanding requirements and devising successful solutions. Resilient and adaptable in dynamic environments.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Launch Planner / Scheduler, 01/2014 - 01/2020
Asrc Federal Holding Company Schriever Air Force Base, CO,
  • Supply Chain Analyst is responsible for improving the efficiency of the company’s shipping procedures and looking into the fact that the findings are reported properly and new shipping policies and strategies are implemented.
  • It is the job responsibility of a supply chain analyst to observe the various supply chain operations and make necessary suggestions which might be in the favor of the company’s success.
  • Another major responsibility of a supply chain analyst is to check warehouse inventories, building relationship with colleagues, building orders and also directing the logistics.
  • Supply chain analyst is also majorly responsible for helping the company in enhancing the logistics and making sure that the customers as well as the distributors receive supplies on time.
  • They are required to take timely orders and make reports about the deliveries and receiving of payments.
  • It is also the job responsibility of a supply chain analyst to keep the workplace organized and ensuring that all the activities take place smoothly and no confusions occur or errors are made.
  • Completed [Timeframe] logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
Planner / Scheduler, 01/2011 - 01/2014
Fauercia City, STATE,
  • Managed Windows 2007 backend infrastructure IQ/OQ remediation effort.
  • Reviewed documentation for validity/completeness, summaries with QA and assisted in overall project documentation.
  • Transformed processes/toolsets of geographically dispersed customer retail into a cohesive, standardized set of solutions that elevated efficiency and accuracy sales.
  • Gathered and assessed needs from internal business units; created custom solutions to resolve issues and developed functional specifications for SAP/MRP/IT group.
  • Automated previously manual, time-consuming processes to drive gains in data tracking/accuracy, workgroup efficiency and profitability.
  • Plans and prepares production schedules for fabrication, instillation, and repair of industrial process systems: Draws up master/discipline schedule to establish sequence and lead time of each operation to.
  • Meet client forecasted master schedule.
  • Updates client through client accepted/ sponsored software.
  • Analyzes production specifications and construction data and performs mathematical calculations to.
  • Determine material, tools, and human resource requirements for the schedule.
  • Plans and schedules.
  • Workflow for each craft and operation according to previously established client sequences and lead times.
  • Plans sequence of fabrication, assembly, installation, and other operations for guidance of.
  • Construction workers.
  • Planner/Scheduler confers with Client & Company management to determine status of projects.
  • Expedites operations that delay schedules and alters schedules to meet unforeseen conditions.
  • Prepares production reports.
  • May prepare lists of required materials, tools, and equipment.
  • May prepare purchase orders to obtain materials, tools, and equipment.
  • Performing all transactional duties with regards to recruitment, employee relations, benefits, compensation, training and other HR functions, this role is typically a stepping of generalist.
  • Used [Software] to provide relevant information, evaluations and planning data for production.
  • Managed $[Number] in client investment portfolios by providing one-on-one service when meeting with clients to understand assets, expenses and long-term as well as short-term investment goals to devise personalized financial plan.
Customer Service Representative / Planner, 01/2008 - 01/2011
  • Helped introduce a new, reproducible software development methodology that contributed to higher-quality product.
  • Served on team that ported MS-DOS environment to a Windows-based, client/server solution.
  • Efforts averted the threatened loss of customers who were transitioning to Windows.
  • Championed the implementation of coding reviews that detected programming errors early in the development process, accelerating product go-to-market.
  • Build and design custom decals for customers.
  • Introduce products to customers.
  • Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.Created automated daily stats report that reduced errors and is now used by retail sales organization-wide.
  • Earned an Ace Player award for outstanding customer service and teamwork.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
Bachelor of Science: Business Management, Expected in 07/2015
Everest University Online - Tampa - Seffner, FL
Associate of Science: Business Management, Expected in 05/2011
Everest University Online - Tampa - Seffner, FL
Technology Summary: Computer Tech., Expected in 01/2018
Everest University - Tampa - Tampa, FL
  • Certifications:.
CompTIA A+, HDI Helpdesk Certified

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School Attended

  • Everest University Online - Tampa
  • Everest University Online - Tampa
  • Everest University - Tampa

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  • Launch Planner / Scheduler
  • Planner / Scheduler
  • Customer Service Representative / Planner


  • Bachelor of Science
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  • Technology Summary

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