(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Enthusiastic administrative assistant & manger with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing a proven ability to promote organization and availability through effective schedule development. A fast learner who is capable of learning new technology and also fluent in Korean and English.

  • Word, PowerPoint, Excel
  • Problem-solving / Decision making
  • Capable of working individual / in group setting
  • Fast learner, capable of learning other software
  • Data management / Multi-tasking
  • Communication / Customer service
  • Excellent attention to detail
  • Attention to detail
  • Budget
  • Closing
  • Coach
  • Contracts
  • Customer service
  • Data management
  • Decision making
  • English
  • Inventory
  • Korean
  • Managing
  • Merchandising
  • Excel
  • PowerPoint
  • Word
  • Multi-tasking
  • Personnel
  • Pricing
  • Problem-solving
  • Fast learner
  • Sales
  • Supervision
George Mason University Fairfax, VA Expected in Bachelor of Business Management : Business Management - GPA :
Northern Virginia Community College Annandale, VA Expected in Associate of Business: Business : - GPA :
, Expected in HONOR & AWARD 2019 Spring BUS 498 Business Capstone Case Competition Winner, Third Place : - GPA :
Work History
Department Of Energy - Language Instruction Manager
Princeton, NJ, 07/2020 - Current
  • Manage and maintain key relationships with staff and instructors
  • Requires knowledge of a wide range of concepts, principles, and techniques of training combined with knowledge of language training programs in order to perform difficult and complex work assignments
  • Recruit new language instructors/culture trainers using different methods on an as-needed basis and build relationships with language school.
  • Effectively lead and manage a team from diverse cultural backgrounds
  • Coordinate class schedules and receive feedback from client for continuous improvement
  • Ensure all class materials, training quality, and reporting requirements are met with the needs/requirements of our clients
  • Be responsible for the overall program quality control and risk management
  • Monitor instructor performance, including annual performance reviews and set instructor goals and objectives
  • Comply with Client’s reporting requirement
  • Control expenses within approved budget
  • Follow the language instruction work instruction
  • Completing other duties, as assigned
H&M - General Manager / Graphic & Web Designer
Bee Cave, TX, 06/2013 - 07/2020
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Identified and capitalized on community business opportunities with effective networking.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Resolve customer problems and complaint as needed in accordance with store policy.
  • Manage online sales on Amazon from creating, managing pricing, inventory, to customer service.
Future General Construction, Inc. - Administrative Officer
City, STATE, 05/2016 - 08/2019
  • Manage the construction project contracts and related documents.
  • Assist in setting up new contracts, subcontracts and purchase orders.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
  • Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Track expenditures to ensure budget compliance and notify project manager of any overages.
  • Improve workplace efficiency through effective communication with customers on-site contractors and project managers.
Beauty Island - Department Manager
City, STATE, 02/2012 - 03/2013
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Supervision of employees such as personnel action decisions in the absence of the store manager.
  • Submitted reports to CEO to aid in business decision-making and planning.
  • Monitored and followed-up on work and productivity of store staff.
  • Performed all store opening and closing procedures.
  • Maintained a high standard of merchandising, store signage, and proper display techniques.
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.

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School Attended

  • George Mason University
  • Northern Virginia Community College

Job Titles Held:

  • Language Instruction Manager
  • General Manager / Graphic & Web Designer
  • Administrative Officer
  • Department Manager


  • Bachelor of Business Management
  • Associate of Business: Business
  • HONOR & AWARD 2019 Spring BUS 498 Business Capstone Case Competition Winner, Third Place

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