Creative and motivated with progressive career experience in customer service. Known for strengths in project design, planning and management to exceed customer expectations. Hardworking and skilled in designing and maintaining various jobs for diverse customers. Well-versed in keeping business operations cost-effective and customer satisfaction high. History of working alone or with performance-oriented team to complete any number of tasks. Detail oriented and highly motivated. Dependable professional with experience in dynamic, high-performance environments. Skillful in processing transactions, handling cash, and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.
Skills
Building Customer Relationships and Loyalty
Attention to Detail
Engaging with Diverse Customers
Merchandising and Display
Customer Service
Inventory Management
Merchandise Receiving and Handling
Energy and Physical Stamina
Safety and Cleanliness Standards
Honest and Ethical
Detail-Oriented
Verbal and Written Communication
Creative Thinking
Team Cooperation
Positive Customer Engagement
Work History
4/20/17 to 7/31/20
Landscaping Crew MemberMonarch Investment And Management Group – Clarksville, IN,
Planted bulbs, trees, bushes and flowers for residential and commercial clients.
Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
Performed multiple landscaping tasks, including planting, watering, mulching and edging.
Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
Assisted with weekly project planning and crew scheduling.
Removed overgrowth, hazards and debris from common pathways to improve usability.
Designed and drafted planting plans for formal gardens and perennial flowerbeds.
Installed stonework according to landscape design plan and client specifications.
Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
5/1/18 to 1/30/21
General LaborerRunning Y Properties – Klamath Falls, OR,
Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
Used measuring tools such as gauges and tape measure to identify conforming parts during production.
Participated in safety seminars.
Measured dimensions of finished pieces for conformance to specifications.
Read work orders or received oral instructions to determine work assignments and equipment and materials needed.
Handled supply and equipment inventories and distribution for workers.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Multi-tasked on heavy equipment, including forklifts and improved project completion times.
Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
Performed thorough quality checks on products and materials to identify any defects.
Loaded, unloaded and moved material to and from storage and production areas.
Assisted team members with tasks that require group effort.
1/1/99 to 6/30/10
Flooring InstallerEmpire Today – Memphis, TN,
Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
Maintained excellent communication, cleanliness and safety standards on work sites and projects, boosting customer satisfaction ratings.
Measured, cut and installed tack-free strips along baseboards or walls.
Pressed carpet into place over tack strips or utilized staples, tape, tacks or glue to secure carpet.
Followed floor sketches and verified extra allowances for final fitting.
Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
Conducted thorough inspections of installation areas to check for adequate supports and any moisture concerns.
Used compounds to waterproof areas, fill in cracks or produce special effects based on project demands.
Worked with different adhesives to join foundation, flooring and wall materials.
Read and interpreted project specifications to properly prepare and install shock-absorbing, sound-deadening and decorative materials.
01/2011 to 01/2019
Glass BlowerWdm Glassworks – City, STATE,
Kept tools, equipment and work areas properly maintained.
Drew detailed job specifications to discuss and plan projects with clients.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Drove operational improvements which resulted in savings and improved profit margins.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Identified issues, analyzed information and provided solutions to problems.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved problems, improved operations and provided exceptional service.
Created plans and communicated deadlines to ensure projects were completed on time.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
