Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about greeting standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Meticulous in displaying well-developed talents in organization and Creativity. Hardworking individual willing to work in harsh weather conditions and handle various duties.
Weeding and edging
Team member motivation
Cleaning and sanitizing
Courteous and professional demeanor
Guest and client satisfaction
MKR Designs.February 2020 to CurrentLandscaper Laborer San Antonio, TX
Cleared pathways of overgrowth and debris or hazards such as grass and trees.
Assisted with grounds maintenance with basic landscaping support, including mowing, trimming and debris removal.
Planned and cultivated designer lawns and gardens.
Diagnosed plant-related problems and diseases to treat disease and prevent further infestation.
Protected customer lawns by applying weed and pest control chemicals.
Selected bulbs, bushes, trees and flowers for planting.
Trimmed shrubbery and trees and carried out general garden maintenance.
Created landscape designs to be presented to clients.
Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health.
Neighborhood familiesJanuary 2019 to CurrentBabysitter San Antonio, TX
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Helped children complete homework and special assignments daily to support academic performance.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
Secured indoor and outdoor premises to protect children under care.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Helped older kids complete homework, school projects and chores.
Cared for children aged 4- 12, including tasks such as feeding, dressing and directing activities.
Cleaned and tidied living room and children's rooms after activities.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Enforced rules to teach manners and maintain safe environment.
Built relationships with children by regularly discussing school, friends and favorite activities.
Minimized TV and mobile device time by engaging children with games and reading books.
Organized and planned age-appropriate lessons involving reading, crafts.
Read variety of books to children to promote language development skills.
Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
Provided healthy and nutritious snacks and meals according to individual needs.
Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
Northwest VistaMay 2019 to August 2019Administration Assistant San Antonio, TX
Completed up to 60 outgoing calls per day according to assigned call list.
Accurately documented calls and caller information in computer software and made updates to data as needed.
Used prescribed call lists to place up to 60 calls per day in fast-paced environments.
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Delivered customer support to callers.
Reviewed information and elements regularly on websites and pages for accuracy and functionality.
Created professional, to-scale sketches to communicate and clarify special requirements.
Trained new employees on proper use of College equipment to prevent accidents.
Sorted and packaged more than 200 completed products each shift for further processing or shipment.
Built and packaged products to complete daily work orders.
Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
Mentored students on successful strategies for integrating into college life.
Planned and led community activities and events to promote bonding.
Guided campus tours every Tuesday and Friday with as many as 30 students and families.
Researched topics that pertained to tour locations so that such information could be added to scripts.
Built detailed knowledge on Northwest Vista to thoroughly answer guest questions.
Improved operations by working with team members and customers to find workable solutions.
Assisted customers on finding information about steps to enroll into Northwest Vista College
Education and Training
Kipp University Prep High SchoolMay 2020High School DiplomaSan Antonio, TX
Texas A&M University - Corpus ChristiExpected in May 2024Bachelor of Science: Marine BIologyCorpus Christi, TX
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Companies Worked For:
Kipp University Prep High School
Texas A&M University - Corpus Christi
Job Titles Held:
High School Diploma Bachelor of Science : Marine BIology
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