Currently employed in Denver, Colorado. In the process of acquiring a better paying job. Available any day of the week, including weekends, and holidays.
Experience
Landscaper/Heavy Equipment OperatorJan 2015 to Sep 2015 Trees, Shrubs, & More － Bellevue, NE
Carrying out services for customers such as:
sod exchange
planting/replacing trees/plants
Tree trimming
operating skidloaders, and commercial dump trucks,
other general landscaping tasks/duties
Customer Service RepresentativeJan 2014 to Nov 2015 West Corporation, inc － Omaha, NE
Inbound Customer Service Representative for SiriusXM Radio through West Corporation. Tasks include
Making necessary changes to customer accounts/services
Upselling bigger packages and other products
Apply valid promotional offers to customers accounts
Billing changes to customer accounts
Kitchen Team MemberFeb 2012 to Aug 2013 Hy-Vee － Plattsmouth, NE
General kitchen help duties.
Maintaining clean kitchen and supplies such as dishes, silverware, and supplies for chefs and cooks to keep production steady and consistent
Monitoring the freshness of items under the heat lamps. Discarding old items when they are no longer considered to be fresh
Team MemberMar 2011 to Feb 2012 LG Cleaners － Plattsmouth, NE
Dry Cleaning Duties
Operating hot presses and dry cleaning machines to clean dry clean only garments
Placing customer orders
Assist in pickup and delivery of dry clean orders
general cleaning duties of equipment and work environment
Customer Service RepresentativeJan 2016 to Aug 2016 Xerox － Colorado Springs, CO
Inbound Customer Service Representative for Verizon Wireless - Business Accounts duties included:
Managing business level accounts for business owners with a significant number of lines on the account
Resolving issues/answering customer concerns
Contacting long-time valued customers about promotional offers they are eligible for
Various other CSR duties
Sales RepresentativeNov 2016 to Current Lotus Business Solutions － Denver, CO
Sales Representative for DirecTV duties include:
Making sales to competitor company customers such as Dish Network or Comcast
Working with supervisors to assist in training new entry level sales representatives
Maintaining a good personal relationship with customers, and making sure their equipment gets installed.
Education
High School Diploma, General Education & Music2013Plattsmouth High School － Plattsmouth, NE, USA
Skills
Critical Thinking Skills
Analysis – Analysis refers to the ability to examine something, and then be able to understand what it means, or what it represents.
Evaluation – Evaluative skills are those related to assessing or judging the validity of an idea.
Objectivity – Being objective means that you evaluate an idea fairly, without bias.
Problem Solving – Problem solving is another important skill that involves analyzing a problem, generating a solution, and implementing and then assessing that plan.
Soft Skills
Acting as a team player – this means not only being cooperative, but also displaying strong leadership skills when necessary.
Flexibility – this is an extremely valuable asset to employees. Those who can adapt to any situation are dependable no matter what's thrown at them.
Effective communication – this is paramount to almost any job. Communication involves articulating oneself well, being a good listener and using appropriate body language.
Problem-solving and resourcefulness – no matter what your profession, these skills are critical when unexpected issues inevitably arise.
Accepting feedback – not only accepting feedback gracefully, but also applying that feedback, fosters professional growth.
Confidence is key – that being said, it's also important to always have the knowledge and skills to hardsupport self-assurance. By being confident and capable, your supervisors, employees, and clients will believe in what you are saying.
Creative thinking – being able to come up with unique solutions or alternatives is invaluable; it drives innovation and increases efficiency.
Hard Skills
Android Device Specialist - The knowledge and ability to troubleshoot any problems, hardware and software alike, find a solution, and make necessary repairs.
PC/Desktop Computer Specialist (Windows & Linux) - The knowledge and ability to troubleshoot any problems, hardware and software alike, find a solution, and make necessary repairs.
Apple/iOS Specialist - The knowledge and ability to troubleshoot any problems, hardware and software alike, find a solution, and make necessary repairs.
Typing - Type consistently 60+ WPM
Sales & Marketing - The ability to sell and/or market a product or service.
Additional Information
My current address is listed as 475 N. Log Rd Calhan, CO 80808, but that is just my mailing address. I am currently located in Lakewood, CO, I just would prefer my personal documents weren't mailed to the place I am living.
